What is Samsung Cloud [2023]? (Full-Guide)

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What is Samsung Cloud? It is possible to create backups of your data or free up local storage space on your Samsung smartphone using Samsung Cloud, a cloud storage service that allows you to save apps, music, and other things online.

This is similar to Apple iCloud, Google Drive, Microsoft Onedrive, and Dropbox.

Samsung, on the other hand, is going to begin the process of reducing the availability of this service, which will include the removal of the option to store images and files off-device.

Soon, users will only be able to save lightweight information on the Samsung Cloud platform, such as contacts, calendars, and notes.

Automatic photo and file sync will be enabled by Microsoft OneDrive instead, according to a notification on the website, but only if users complete the necessary steps before the deadline.

Discover more below!!

What is Samsung Cloud
What is Samsung Cloud

See Also:

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What is Samsung Accessory Service?

What is Samsung Social Hub?

What is Samsung Cloud? Access your Device Backups

Samsung Cloud is a cloud-based storage solution that enables you to backup up your data on Samsung servers. It can be used to back up your call records, contacts, apps, calendar, SMS messages,  home screen, and clock, among other things. Similar to Google Drive, however, with a few restrictions

Making backups of your data and freeing up local storage space on your Samsung smartphone is feasible with Samsung Cloud, which is a cloud storage service that allows you to keep apps, music, and other items online and access them from any device.

As a result of this reduction in availability, Samsung plans to remove the option to save photographs and files off-device, which will be the first step in the process of phasing out the service.

Eventually, users will only be able to save lightweight information on the Samsung Cloud platform such as contact information, calendar appointments, and notes.

According to a notification on the Microsoft OneDrive website, automatic photo and file synchronization will be enabled instead, but only if users complete the necessary procedures before the deadline.

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Using a Galaxy phone or tablet, you may access and control your cloud storage

Please keep in mind that if your data has not been accessed for more than 12 months, it will be erased from the Samsung Cloud.

The information contained inside each category, such as contacts, calendar events, images, and other media files, is included.

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That particular piece of data will not be retrievable; however, you will be notified by Samsung prior to it being erased. (Sync your data to prevent it from being deleted.)

Samsung Cloud may be accessed directly from your Galaxy phone or tablet using the Samsung Cloud app.

1. Navigate to and open the Settings app on your phone in order to access Samsung Cloud.

Settings > Cloud and Accounts > Samsung Cloud
Navigate to and open the Settings app on your phone

2. Select Samsung Cloud from the drop-down menu that appears at the top of the screen.

The synchronized apps are displayed here, and you can back up extra data or restore data from this point on.

To get additional information about objects you’ve synced or backed up from your phone or tablet, scroll through the different categories and select one to see more details.

Samsung Cloud is shown under the More apps and features section.

A shortcut icon for Samsung Cloud can be added to your Apps screen to make it quicker to use the cloud service.

Select Settings from the More options menu (the three vertical dots) in the top right corner of the screen.

After that, select the switch next to the Show Samsung Cloud icon option.

Using a web browser on a PC, you can access the Cloud.

Almost any online browser, including the Chrome browser, may be used to access your Cloud data on a PC, although we recommend using the Chrome browser for the best results.

Two-step verification for your Samsung account will be explained in detail, and you will be guided through the process.

You may find more information on 2-step verification in the next section if you are having difficulties logging in or accessing your data.

1. To access Samsung Cloud on your PC, first launch your preferred web browser and then navigate to support.samsungcloud.com. 

2. Select Sign in from the drop-down menu, enter your Samsung account credentials, and then select SIGN IN once more.

3. Following the Sign-in button, choose Find ID or Reset password if you are unsure of your account credentials.

4. Once you’ve signed in, you’ll be able to see all of the data that has been synced.

You can save your browser’s URL for Samsung Cloud by clicking the Bookmark (star) icon in the address bar.

This will make it easier for you to access the service. Clicking Sign out will take you to the bottom of the page after you have hovered over your name in the upper right corner.

Problems with two-step authentication

When entering into Samsung Cloud using a web browser, you may be required to complete a 2-step verification twice.

The first time is when you first log in to the system.

A similar procedure is followed when signing into your Samsung account using a mobile device.

You will receive a verification code via text message, and you will be required to enter the code.

Two-step verification will look and feel slightly different the second you encounter it.

A verification notice will be displayed when you attempt to access your Samsung Cloud data after you have signed into your account.

You’ll have to click a few times here and there.

You should always double-check that the notice is coming from you because it can sometimes show up on your phone at random.

It may take a few minutes for the notification (which is NOT a text message) to arrive.

On a Galaxy phone, allow access to Samsung Cloud data notification.

When this occurs, the message “Allow access to Samsung Cloud data?” will appear.

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Allowing the notice is as simple as tapping it.

Your data on Samsung Cloud will now be available for you to access and see.

What is the best way to access Samsung Cloud on a Samsung Galaxy device?

For most Samsung Galaxy smartphones and tablets, Samsung Cloud offers a free online backup service that can be accessed from any computer.

It is not designed to be used as an online storage space for files that can be uploaded, shared, or downloaded, despite the fact that it is capable of holding vast amounts of data.

As an alternative, Samsung Cloud allows you to rapidly retrieve device settings and data if you lose your device or need to perform a factory reset because your device has stopped operating.

To begin using Samsung Cloud on your Samsung Galaxy device, follow these steps:

1. Open the Settings app on your phone and select Cloud and accounts > Samsung Cloud from the menu.

There will likely be a prompt to login in using your Samsung account or create a new one.

Settings > Cloud and Accounts > Samsung Cloud
Open the Settings app on your phone and select Cloud

2. Select Settings from the menu that appears when you tap the three dots in the top-right corner of your screen.

Then tap Sync and auto-backup settings.

To enable syncing over a cellular network while traveling, select Sync and back up while traveling.

This option should be turned off in order to conserve mobile data and only allow syncing over Wi-Fi.

Menu > Settings > Sync and auto backup settings
Select Settings from the menu that appears when you tap the three dots

3. Under the Sync tab, scroll down and change the toggle switch to On for each type of data you want to keep in sync with the rest of your computer.

To manually sync the specified data, select Sync Now from the menu bar.

4. Select Auto Backup, then scroll down and toggle the toggle switch to On for each sort of data you desire to back up, such as Calendar, Contacts, and Gallery. Five.

Samsung Sync and auto backup settings
Select Auto Backup, then scroll down and toggle the toggle switch

5. Return to the Samsung Cloud main menu and press your name at the top of the screen to check how much storage space you have available and how much storage you are currently using.

To manually backup your data, scroll down and select Back up this phone from the drop-down menu.

Some devices allow you to pick network choices for syncing photos by selecting Gallery from the home screen.

Samsung Cloud usage > Back up this phone
Allow you to pick network choices for syncing photos

Instructions on how to delete an individual photo from the Samsung Cloud

Following the completion of the setup of your Samsung Cloud account, you can delete photographs from your mobile device that you no longer wish to have stored in your cloud.

Open the Gallery app and pick the photo you wish to remove from your collection.

Then hit the trashcan icon and select Delete from the menu.

When you use this method, the picture will be deleted from Google Photos as well as sent to the Samsung Cloud’s Trash folder.

At this time, you are unable to access or download any individual files stored in Samsung Cloud or Trash.

Firstly, if you wish to erase a treasured photo from Samsung Cloud while keeping it for your own use, you need to save it to an SD card.

Samsung Gallery > Delete
Delete an individual photo from the Samsung Cloud

How to Delete Every Photo From Your Samsung Cloud Storage Account

In order to delete every photo from your Samsung Cloud, enter Samsung Cloud and click Gallery > Delete all Gallery data from Samsung Cloud > Delete and Turn Off Sync.

If you want to delete every photo from your Samsung Cloud, open Samsung Cloud, and select Delete and Turn Off Sync.

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Pictures should still be available on your Galaxy smartphone in both your Gallery and Google Photos, despite the fact that they have been deleted from Samsung Cloud.

Deleting all Gallery photos from Samsung cloud
Delete Every Photo From Your Samsung Cloud Storage Account

What Services Does Samsung Cloud Storage Provide?

Samsung Cloud is capable of backing up, synchronizing, and restoring the following items on supported mobile devices:

The Galaxy device’s home screen layout, system settings, bookmarks, call log, and email accounts are all displayed on the screen.

App settings and data for pre-installed Samsung applications such as Calendar, Samsung Internet, Contacts, and Samsung Notes are stored on the device.

Documents, images, music, and videos created by the user are stored on the server.

In addition, Samsung Cloud offers up to 15 GB of free storage space.

Apart from that, Samsung provides paid storage expansion options for select handset models from select carriers. (See table below.)

What Features Doesn’t Samsung Cloud Storage Provider?

In addition, there are various factors to be aware of before using the Samsung Cloud service, including the following:

To begin with, Samsung allowed data from third-party apps to be used.

When Samsung announced the end of support for third-party app data in January 2018, it also stated that the company intends to begin deleting such data from the service.

Data stored on SD cards are not supported by Samsung Cloud.

When it comes to Galaxy devices from Verizon, Samsung Cloud is not available.

Samsung Cloud is not supported by any carriers on any models other than the Galaxy 6 Series, the Galaxy J3 and J7, the Galaxy Note 4 Series, the Galaxy Tab A, and Tab S2, and the Galaxy Tab A and Tab S2.

You can only access your Samsung Cloud storage from a Galaxy smartphone that is compatible with it.

The specific capabilities of Samsung Cloud differ depending on the device model, wireless carrier, and Android version used to access the service.

Among devices that support Samsung Cloud, the ability to backup and sync various types of Samsung data can vary; backups of Contacts and Calendars, for example, may be restricted to certain types of Samsung data.

Additionally, you may be able to sync some sorts of data on either a Wi-Fi or a cellular network, while other types of data may be confined to Wi-Fi only in certain situations.

Our Final Thoughts

The majority of the functionality of Samsung Cloud has been eliminated.

The synchronization of galleries and the storing of My Files on a drive have been decommissioned.

Because of this, your photographs and data will no longer be synchronized with the cloud, and they will be removed (or will have already been deleted, depending on where you are).

Subscriptions to premium storage space will be terminated.

Only a few aspects of Samsung Cloud are still available, including the syncing of Notes, Calendars, and Contacts between devices.

Frequently Ask Questions

Is it safe to erase the Samsung Cloud storage space?

If you delete your whole Samsung Cloud account, you will lose access to anything you have stored there.

If you don’t want to risk losing any information, you should download the files that you have saved.

Is Samsung Cloud a subscription service or is it free?

Those in need of additional storage can subscribe to Samsung’s extra storage plans, which start at $0.99 per month for 50GB and $2.99 per month for 200GB, with no discounts offered for annual subscriptions.

Just keep in mind that the option to upgrade is not available in all countries or on all wireless providers.

What is the best way to tell if I'm using Samsung Cloud?

Navigate to and open the Settings app on your phone to gain access to Samsung Cloud.

Samsung Cloud may be accessed by tapping your name at the top of the screen, followed by Samsung Cloud.

You may access your synced apps from this page, as well as back up extra data and restore data.


  • Khelly Perez

    Hi, I'm Khelly! I am your tech expert for all your Samsung Products and Information needs. Life is complicated so, finding solutions to your tech problems shouldn't be. Let me help you with that!

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