In addition to their high quality and dependability, Samsung dryers are well-known in the industry.
Samsung is a leading manufacturer of household appliances such as washers, dishwashers, refrigerators, and other kitchen appliances.
Samsung dryers, on the other hand, are susceptible to a specific error code that can be extremely frustrating.
The hE error code on a Samsung dryer indicates that the dryer is becoming excessively hot.
It is the purpose of this article to provide you with some troubleshooting tips so that you can identify a problem or fix it yourself and get back to work as soon as possible.
What Is the HE Error, and What Does It Indicate?
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Having constantly malfunctioning appliances and systems in your home should not be considered normal, as this can result in significant financial losses at the end of each year.
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In some cases, the HE error can also be displayed as hE. It indicates that your Samsung dryer, Samsung washer, whether gas or electric, has encountered a heating error. This article will go over the hE error in both a gas and an electric heater.
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Error Code hE on a Samsung Dryer: What to Do
Install a shutoff valve at the dryer’s connection to the gas line if you have a natural-gas drying system. The dryer should then be unplugged and disconnected.
Examine each component of the dryer — coils, wires, and so on. You can either repair any visible damages or corrosion yourself or contact a service provider to take care of the problem.
If you’re using an electric dryer or sensor dry, make sure the power switch is turned off, then turn it back on and use it again. Select a cycle and make certain that the equipment does not shut down.
If the power switch is turned on, but the machine continues to shut down, there may be a problem with the heating element in the machine. Remove the dryer’s plug and inspect the wires to ensure they are not frayed.
Don’t be concerned if you notice a “HE” error code on your Samsung dryer’s display. Using the information provided in this guide, you can perform a few troubleshooting steps to resolve the problem of your he or door switch.
1. Airflow is obstructed.
It is possible that a clogged lint filter is causing the excessive moisture sensor heat generated by the dryer. Follow these steps to ensure that your dryer continues to operate at peak performance:
- Remove the lint filter and thoroughly clean it.
- Remove any lint or debris that has become stuck inside the slot-shaped area at the back of the dryer by vacuuming it out.
You should also check the airflow through your dryer vent to ensure that it is operating properly. Allow the dryer to run for 5 minutes before going outside to see if any air is coming out of the exhaust vent of the thermal fuse.
If it is, turn off the dryer and turn on the fan. Let’s say you can feel the air, that’s fantastic! If you don’t, it may be necessary to hire a professional.
Dryer maintenance is essential for ensuring that the machine lasts as long as possible while remaining safe and reliable. Cleaning your lint trap on a regular basis will help to prevent fires caused by flammable clothing and will also shorten the amount of time you spend waiting for your clothes to dry.
2. Defective Thermistor
In some cases, the washer may fail due to a faulty thermistor. When this happens, the hE error code appears on the digital display screen.
To resolve this issue, unplug your dryer from the power source and remove the thermistor from its current location. To obtain thermistor readings, use an ohmmeter or set it to diagnostic mode(view on Amazon).
At room temperature, put the thermistor to the test. Its expected value is around 10 k ohms. If you get any further results from this, it means you need to replace the thermistor sensor.
How to Repair a Bad Thermistor
The thermistor is typically attached to the blower housing and measures the temperature within your dryer. When the thermistor fails to sense the temperature, an error code appears on the digital screen of your dryer, and the machine shuts down.
As a result, you’ll need to replace the thermistor to get your dryer back up to speed. It would be preferable if you only used manufacturer-approved replacement parts. Replace the thermistor in your dryer by following these steps.
3. Damaged Heating Element
The heating element is intended to warm the inside of the dryer drum before the air enters it, ensuring that all clothing receives adequate heat. If the element is partially shorted out, it may continue to produce heat even after the dryer has reached the proper temperature. This indicates that the dryer is receiving too much heat and thus overheating.
When troubleshooting, use a multimeter to check the continuity of each terminal. The heating element is shorted out if it has continuity to the case. If not, you have a different issue. If necessary, replace the heating element.
4. Felt Seal That Has Been Worn Out
Samsung washing machine dryers should be properly sealed to maximize energy efficiency, with a thin felt seal on the front of the drum and a thicker fabric seal around the back. When these two seals are in good condition and properly positioned, they keep heat inside the drum, allowing the dryer to operate within the specified temperature range of its wire harness.
If the felt seal is ripped, worn, or missing, air can enter the drum, allowing heat to escape and causing your dryer to overheat.
If the felt seal does not form a tight seal around the drum, it should be replaced. However, before you do so, ensure that all of your dryer’s other components are in good working order! Install a new seal if everything else is in working order of the control panel.
5. Turn off the power to your dryer.
This can be accomplished by unplugging the dryer from its power source. If you use a gas dryer, turn off the gas supply.
6. Remove the Service Panel from Your Dryer
Push a putty knife in the gaps above your machine’s service panel on either end to release the clips that hold your dryer’s service panel in place. Pull the service panel of your dryer so water forward from the top to remove it from its original location.
7. Remove the Lint Duct Assembly from the Dryer
Remove the screws that hold the lint duct assembly to your dryer’s lint duct housing to remove the lint screen from your appliance. Later, remove the lint duct assembly from your machine and set it aside.
8. Remove the Thermistor from Your Dryer
The thermistor is located on top of the blower housing. Remove the wires from your thermistor with care.
Remove the mounting screws that hold your appliance’s thermistor on top of the blower housing with a quarter-inch wrench. Pull out the thermistor and set it aside once all of the screws have been removed.
9. Setup Your Net Thermistor
Replace the mounting screws after placing the new thermistor on top of the blower housing. Tighten the screws to keep your newly installed thermistor in place. Connect wires to your newly installed thermistor, regardless of the spade connectors you use.
10. Replace the Lint Duct Assembly on your machine.
Place the lint duct assembly in its enclosure. Replace the mounting screws and tighten them. After that, you must reinstall your lint screen.
Reinstall the Service Panel on Your Dryer
Align the bottom lip of the service panel with the base of your dryer. After that, push the top of your dryer’s service panel to engage the locking clips.
11. A clogged lint screen or a clogged vent system
The hE error code indicates that your machine is overheating. A clogged vent or lint screen could be the cause of this. You can resolve this issue by cleaning the vent system, the lint screen, or both.
A faulty thermistor is easy to spot, especially if your dryer cycle is not working. This component’s role is critical to your appliance’s maximum efficiency.
Given that it is an electrical component, you must take all necessary precautions to protect yourself from electrocution.
This guide will assist you in repairing your Samsung dryer the next time the hE error code appears on the dryer’s display screen. If none of these solutions work, you’ll need to contact an appliance repair professional to get your dryer back up and running.
You should also inquire about the age of your appliance. If it is beyond repair, you should consider purchasing a new dryer to replace the old one.
A new dryer may be just what you need to keep enjoying uninterrupted dryer service for years to come.
12. The fan does not turn on.
In this case, the machine starts up normally, but when switched to the drying mode, it buzzes with a dry rotation and a Samsung dryer error code appears on the screen. In other words, the rotation is absent, and the cooler attempts to rotate but do not supply warm air to the drum.
To resolve the issue, disassemble the fan and lubricate the bearing, as this indicates that the lubricant has dried out.
If the lubricant is fine, the problem could be with the fan motor or the power system. To pinpoint the source of the fan failure, use a circuit analyzer to inspect the circuit, locate the break, and reconnect the wires.
If the motor fails, replace it or take it to a service center.
Impeller clogging could also be the cause of poor fan performance. In this case, the blades should be thoroughly cleaned. This is sufficient for resolving the issue of poorly dried laundry and avoiding error code HE.\
Our Final Thoughts
There are several ways to troubleshoot the Samsung Dryer hE error code in order to identify and resolve the issue. If you’ve exhausted all other options, it may be time to seek professional assistance.
If you’re dealing with this problem and need assistance, please let me know in the comments! I’ll do my best to respond as soon as possible.
Frequently Ask Questions
How can I get my Samsung dryer’s HE code fixed?
heating mistakes (HC, hE, HC4, 1 HC)
This indicates that the dryer is becoming overheated. The most frequent reason is a heat-trapping vent system or clogged lint screen in the dryer. To fix the problem, clean the vent system, lint screen, or both.
He code on my Samsung?
Samsung HC or HE mistake
Dryer should be turned off for 20 minutes.
Restart the cycle by turning on the dryer.
Not operating? …
Press “time” and “mixed laundry” or “dryness level” and “mixed laundry” simultaneously, depending on the model.
Activate the dryer.
What could overheat my Samsung dryer?
To keep heat from escaping the drum, most dryers incorporate felt seals at the front and back of the drum. The dryer will become too hot if the seal is damaged or absent, which prevents heat from being effectively pulled through the drum. Make sure the drum seal is reliably sealing the drum by inspecting it.