Samsung Washer Warranty: [Is 5 Years Enough?]

When you purchase a Samsung washer, you will be provided with a guarantee that covers manufacturing defects and mistakes in workmanship.

This warranty, on the other hand, will not cover all breakdowns and will expire after one year.

Continue reading to learn more about what is washer warranty coverage, as well as which Samsung home warranty provider we recommend as the best home protection alternative.  

Troubleshooting: Issues on washer warranty

Issue	Solution
Warranty period	Samsung washers come with a one-year limited warranty on parts and labor. The stainless steel tub is covered for three years, and the direct drive motor is covered for ten years.
Warranty coverage	The warranty covers defects in materials and workmanship. It does not cover damage caused by misuse, abuse, or neglect.
How to file a warranty claim	To file a warranty claim, you will need to contact Samsung customer service. You can do this by phone, email, or through the Samsung website.
What to expect during the warranty process	Samsung will send a technician to your home to diagnose the problem. If the problem is covered under warranty, Samsung will repair or replace the washer at no charge.
What to do if your claim is denied	If your claim is denied, you may be able to appeal the decision. You can do this by contacting Samsung customer service and providing additional information about the problem.

Mother Thoughts

As a mother, it is my responsibility to think about how to protect our investment, which includes my home’s systems and equipment, particularly our Samsung washer and dryer. There are several types of warranty claims available, and they are not all created equal.

A manufacturer’s warranty protects you from having to pay for unexpected repair and replacement charges on a new appliance that you have purchased. A house guarantee can be obtained at any time and covers a wide range of important appliances and systems, protecting you and your budget from breakdowns and failures caused by normal wear and tear and wear and tear on the appliance or system.

We’ve done considerable research to find the best warranty choices for owners of a Samsung washer dryer, taking into consideration the plans available, the cost, and customer ratings.

Samsung History

In the consumer electronics industry, Samsung is a well-known brand that has been in business for more than 80 years. This technology conglomerate, which was founded in Japan, produces a wide range of products. The home appliances industry, which includes Samsung washer dryers, is one subset of these products. Samsung washer dryer offers washers that are 2-in-1, top-load, and front-load, all of which are covered by a washing machine warranty.

Make yourself familiar with the washer warranty and the many alternatives for warranty coverage that are available once the basic warranty is exhausted.

Samsung dryer warranty

Every new Samsung load washers come with a one-year warranty against defects in materials and workmanship. The manufacturer of Samsung washing machines, Samsung washers-dryer, and tumble dryers provides a product warranty period that covers manufacturing defects in materials or workmanship for a period of one year from the date of purchase.

Owners of new Samsung washers will receive the following benefits:

• For one year, you are covered for all components and labor.
• Coverage for control board components is provided for two years.
• Three-year warranty on the stainless steel tubing portion.
• Protection on washing motor parts for a period of five years
• For a period of ten years, the washing machine’s DD motor part and silver plates are covered.
• Warranty on stainless steel tubs is for life.

The term of the warranty claim varies from model to model. With a washer warranty, parts are repaired or replaced, or the cost of the Samsung washer is repaid, at Samsung’s sole discretion, by the company’s in-home service. Furthermore, if any parts are damaged or worn out, they are replaced with new or reconditioned Samsung items, and the old parts must be returned to Samsung.

The following items are not covered by Samsung’s limited warranty:

• Damage that occurs during shipment, delivery, or installation is defined as follows:
• Injuries caused by mishandling, maltreatment, or natural disasters (floods, fires)
• Damage resulting from failure to operate and maintain the product in accordance with the manufacturer’s instructions
• Damage caused by normal wear and tear on a vehicle

Once the repairs or replacements have been completed, the damaged parts or goods become the property of Samsung and must be returned to them as soon as practicable.

When you acquire a Samsung washer, the warranty protection for the Samsung washer begins on the date of purchase of the washer.

If you want to file a claim, you must first have the washer warranty registered with the manufacturer.

Warranty Conditions for a Samsung Washer

One year from the date of purchase, the Samsung warranties product against defects in materials and workmanship. Not all Samsung washers are equipped with the same components.

It is possible to purchase a 2-in-1 washer that has a different motor type model, for example.

The warranties for these two types of motors may differ from one another.

You can find the warranty information for your computer on this page.

For each part type, the following are the basic coverage terms that Samsung gives, all of which may vary according to your model:

• Components of the control board (2 years)
• Stainless steel tubing component (3 years)
• Part of the washing machine motor (5 years)
• Part of the DD motor that is used for washing (10 years)
• Plates made with silver (3,000 cycles or 10 years, whichever comes first)
• Tub made of stainless steel for a lifetime (varies by model)
• On the basis of these fundamental coverage terms, we examined Samsung’s three
• general model types—2-in-1, front load, and top load—and discovered that they were generally consistent with them.

The Samsung Extended Warranty in Samsung Washing Machine

Both options do not provide coverage for breakdowns or failures caused by normal wear and tear.

There are several Samsung washers that do not qualify for the samsung extended warranty plans.

Clothes washers have an average lifespan of 14 years, depending on the kind, which means that your Samsung washer is built to outlast the warranty period on your Samsung washer.

Continuous warranty coverage is one of the many advantages of a home warranty protection plan – you may acquire a home warranty at any moment and renew your contract or transfer it to a new homeowner as needed.

Samsung Premium Care for Longer-Lasting Protection

When purchasing a Samsung extended warranty, you can select between a three-year or five-year period with the Samsung Home Appliance Premium Care.

The warranty provides the following benefits:

1. For regular wear and tear, you’ll get 100 percent coverage for parts repair and labor. This coverage begins after the manufacturer’s warranty has expired.

2. Power surge protection—This protects you from having to pay for repairs if your equipment fails as a result of a power surge.

3. A Samsung Care Pro will do an in-home product lesson for you. A Samsung professional will meet with you in person to answer any questions you may have and to assist you in better comprehending your new Samsung appliance.

However, this Samsung extended warranty does not cover breakdowns or failures that occur as a result of natural wear and tear, unlike the Samsung washer guarantee.

Any loss caused by abuse, negligence, pre-existing conditions, rust and corrosion, theft, or weather-related damage is not covered by this policy, nor is any loss covered by a manufacturer’s warranty.

The Advantages and Disadvantages of This Factory Warranty

A basic problem or malfunction in your machine is covered under the washer warranty.

Pros

• In some places, there is an option for in-home service.
• Online assistance is available 24 hours a day, seven days a week.
• A one-year warranty on components and labor is provided by the manufacturer.

Cons

• Only the most fundamental flaws and malfunctions are covered.
• Other environmental influences are not shielded from the customers’ view.
• Unsatisfactory customer service

The Price of a Samsung Washer’s Warranty

With the purchase of the new product, you will receive a washer warranty.

Additional protection, whether provided by Samsung or a third party, must be purchased separately from the device.

For example, if you purchase a Samsung washer from Best Buy, you will have the option of purchasing a Geek Squad Protection Plan for three or five years for a cost of $89.99 or $134.99, respectively.

Making a Claim with Samsung is Simple.

A registered warranty is required in order to file a claim under a washer warranty provided by the manufacturer.

Online registration is a quick and simple process that can be completed in minutes.

The Samsung account management system enables you to examine your warranty history and submit a claim at any time once you’ve registered your device.

Register my Samsung washing machine

In order to use this feature, you’ll need to register with Samsung, which will require an email address and password, or connect to your Google account.

Once you’ve logged in, you may complete the registration process for your product.

You’ll need your model number as well as your serial number in order to register.

Here’s where you can locate them for each type of washer:

• Front-load washers are situated on the rim of the door, behind it.
• Top-loading washers are positioned at the top of the backside of the machine.
• 2-in-1: if Samsung does not give instructions, double-check your sales receipt.

Samsung washing machine register

Your washer will be registered once you have created an account and submitted both your model number and serial number to the website.

Samsung washer warranty repair

Even if the damage was not covered by the original warranty, you are liable for the cost of repairing your machine if it is damaged after the expiration of your basic washer warranty.

After your Samsung warranty has expired, you will have the peace of mind of knowing that repairs to your Samsung washing machine and other appliances will continue to be covered under a home warranty policy you have purchased.

House warranties protect you against the cost of repairing or replacing critical appliances and systems in your home.

This includes items such as household appliances, electrical systems, heating and cooling systems, plumbing systems, and maybe other systems such as your doorbell or garage door opener as well.

Coverage will vary according to your provider, and you should double-check the individual goods covered before making a decision to purchase.

Samsung Warranty Reviews

Samsung is recognized by the Better Business Bureau (BBB) and has earned an A+ rating from the organization in this regard.

Customers, on the other hand, have had a mixed reaction to Samsung’s products.

Here’s what some Samsung washer users have to say about their experience:

“I had a cosmetic issue with my front-load washer (that developed over time). Samsung corrected it and as a result, I have become a dedicated Samsung customer.” — Kathy on the 19th of January, 2020.

“It is the most annoying company experience I have ever had, and I will never purchase anything from Samsung again. In the event that one of their goods malfunctions, I have no confidence in the firm to uphold their warranties or make any effort to put things right.” Jordan F. wrote on January 15, 2020.

Conclusion

There is no registration period for the extended washer warranty, and it can be terminated at any point in the future.

When you purchase a Samsung guarantee, you will also have access to a Samsung specialist who can assist you with the setup of your clothes washing machine, explaining what to do and how to maintain it successfully.

Even while a Samsung extended warranty can save you money in the long term, it is not as economical or as helpful as a home warranty, which covers washers as well as other common household appliances such as refrigerators, clothes dryers, and other similar items such as dishwashers.

See also:

Samsung Refrigerator Warranty
Microwave Warranty
Dishwasher Warranty
TV Warranty

Home warranties can be acquired at any time during the homeownership process and often include access to a 24/7 customer care staff as well as access to pre-screened, certified contractors throughout the United States and Canada.

Based on their research of the finest home warranty companies, the This Old House Reviews Team determined that American Home Shield, Choice Home Warranty, and AHW Home Warranty are the best options for Samsung customers.

The following chart compares a washer warranty with an American Home Shield protection plan. 

Name of Provider	Samsung Warranty	American Home Shield
Duration of the Contract	1 year for Components and labor	Valid for 1 year with the option of renewal
What exactly is covered?	Manufacturing flaws in the materials or the craftsmanship	frequent wear and tear, pre-existing conditions, older goods, and goods without maintenance records; and problems due to silt, rust, or corrosion
Is it Renewable?	No, however, you can purchase a two-year extended warranty for an additional cost.	Definitely, YES

Frequently Asked Questions

Question	Answer
How long is the warranty on a Samsung washer?	Samsung washers come with a one-year limited warranty on parts and labor. The stainless steel tub is covered for three years, and the direct drive motor is covered for ten years.
What is covered under the Samsung washer warranty?	The warranty covers defects in materials and workmanship. It does not cover damage caused by misuse, abuse, or neglect.
How do I file a warranty claim for my Samsung washer?	To file a warranty claim, you will need to contact Samsung customer service. You can do this by phone, email, or through the Samsung website.
What to expect during the warranty process for my Samsung washer?	Samsung will send a technician to your home to diagnose the problem. If the problem is covered under warranty, Samsung will repair or replace the washer at no charge.
What if my warranty claim is denied?	If your claim is denied, you may be able to appeal the decision. You can do this by contacting Samsung customer service and providing additional information about the problem.

What is covered by the warranty?

A warranty is a type of guarantee given by a manufacturer or other similar party regarding the condition of their product. It also refers to the terms and circumstances under which repairs or exchanges will be made if the product does not function as described or intended.

What is not covered by the warranty?

To summarize, an extended warranty does not cover a wide range of items. Normal wear and tear, improper installation, improper use, damage from natural disasters, and long-term environmental damage are examples of these.

How do I make a claim on my Samsung warranty?

To obtain warranty service for your reconditioned or refurbished Samsung product, call Samsung’s Customer Care Center at 1-800-Samsung (1-800-726-7864) and have your Warranty Statement, Model Number, Serial Number, and a copy of your receipt ready.

References:

• Samsung Product Warranty Information | Samsung Philippines
• Samsung Warranty: Check Your Samsung Products | Samsung
• Samsung Home Appliance warranty | Samsung US