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Why is my Samsung Freezer Not Working? [Solutions]

Following a significant investment in a Samsung refrigerator, the last thing you want is for it to cease cooling!

This article will focus specifically on Samsung refrigerators, which are the subject of this article.

If you have a Samsung refrigerator and are experiencing problems with it not cooling effectively, we’ve taken the guesswork out of the equation for you!

We’ve covered just about every possible reason for a Samsung refrigerator not cooling, as well as possible solutions.

Samsung freezer not working
Why Does my Samsung Freezer Not Working

Samsung Refrigerator is Not Cooling Properly, but the freezer is working properly.

Due to the build-up of frost on the evaporator coils, the evaporator fan is unable to circulate cold air throughout the refrigerator, and the refrigerator will not cool. The failure of the defrost cycle is the cause of this issue.

In some cases, replacing the defrost temperature sensor will resolve the issue completely (but it does not always fix the problem)

In reality, there are two temperature sensors that are identical. However, you will require one that has the white connector on the right-hand side of the refrigerator.

If you notice ice accumulating on the back wall of your refrigerator, where it says “Twin Cooling,” or if you hear noise coming from the fridge, but when you open the door, the noise is gone, what should you do?

That indicates that you have a problem with condensation, which accumulates behind that panel and eventually turns to ice over time.

It is possible to have standing water at the bottom of the freezer if there is a problem with proper drainage (the drain is completely or partially clogged) during the Defrost Cycle.

Standing water evaporates and condenses at the top section of the Twin Cooling Panel, causing the evaporator fan to become icicle-like and ice to form.

This problem can also occur when there is water in or under the crisper drawers and your Samsung fridge begins to leak as a result of a clogged drain line and water overflowing from the crisper drawers into the refrigerator.

8 reasons why your Samsung refrigerator is not cooling | Samsung Malaysia
Samsung Refrigerator is Not Cooling Properly, but the freezer is working properly.

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What is causing my Samsung refrigerator to not cool?

Samsung refrigerators have been known to experience cooling problems due to a variety of common problems. In general, a quick reset can be accomplished by unplugging the computer for 5 minutes. If that doesn’t work, the lack of cooling could be due to the fact that you’re in Samsung’s ‘Demo’ mode, that your computer is set up incorrectly, or that a component is faulty.

Let’s take them one at a time and go over them.

How to Diagnose a Samsung Refrigerator That Isn’t Cooling

1. Make sure you understand the basics.

The display of my Fridge Freezer isn't working after a power cut | Samsung  UK

Starting with the fundamentals is always the best approach when troubleshooting appliances. As a result, double-check that your refrigerator is properly plugged in.

This can be accomplished by removing the plug from the socket and then firmly inserting it back in. After you’ve completed this step, you must inspect the socket itself.

This is a straightforward procedure – simply unplug the refrigerator and plug another item into the socket to see if it works or turns on.

2. Your refrigerator operating in ‘Demo’ mode

If your refrigerator is plugged in and powered on but is still not cooling, it is possible that you have accidentally left it in ‘demo’ mode. ‘OF FF’ will appear on the display of Samsung refrigerators of the Type A model if they are still in ‘demo mode.

If the refrigerator is still in ‘demo’ mode, an icon will be illuminated on the refrigerator display in the Type B model Samsung refrigerators.

Take a look at the display panel on your refrigerator to see how to turn off the ‘demo’ mode. Two buttons, one above the other, can be found on the far left of the screen.

Power Freeze and Freezer are both labeled on one side of the box, and Power Freeze and Freezer are on the other. In order to restore normal operation to the refrigerator, press and hold both of these buttons for three seconds.

3. Avoid direct sunlight and high temperatures.

If your refrigerator is sitting in the sun or close to a heat source (such as a stove), try to move it if at all possible. If you are unable to move the refrigerator, you must lower the temperature controls in both the refrigerator and the freezer, if the refrigerator and freezer are a dual-purpose appliances.

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Remember that the higher the outside temperature is (for example, in the summer), the lower the settings on your refrigerator should be in order to compensate and maintain maximum cooling performance.

4. Keep it away from the wall if possible.

A refrigerator requires space around it and behind it in order for air to circulate freely and cool components such as the condenser.

In the event that your refrigerator is not cooling properly, try moving it further away from the wall – the minimum amount of air space between the refrigerator and the wall is one inch.

5. Don’t overload it with too much information.

If you have overloaded your Samsung refrigerator with items or if any of the items in the fridge are blocking vents or ducts, your refrigerator will not be able to cool effectively.

Cold air circulation is essential for the proper operation of your refrigerator, so make sure that your items are properly spaced to allow for free air circulation and that your groceries are not blocking your refrigerator’s cold air vents!

Why Your Samsung Fridge Isn’t Cooling + A Service Manual + A Do-it-Yourself Heater

One of the most common causes of refrigerator failure is frost on the evaporator coils. When this occurs, the evaporator fan is unable to circulate cold air within the refrigerator due to a blockage, and the refrigerator will not be able to cool. The failure of the defrost cycle is the cause of this issue.

In some cases, replacing the defrost temperature sensor will resolve the issue completely (but it does not always fix the problem)

In reality, there are two temperature sensors that are identical. However, you will require one that has the white connector on the right-hand side of the refrigerator.

If you notice ice accumulating on the back wall of your refrigerator, where it says “Twin Cooling,” or if you hear noise coming from the fridge, but when you open the door, the noise is gone, what should you do?

That indicates that you have a problem with condensation, which accumulates behind that panel and eventually turns to ice over time.

It is possible to have standing water at the bottom of the freezer if there is a problem with proper drainage (the drain is completely or partially clogged) during the Defrost Cycle.

Standing water evaporates and condenses at the top section of the Twin Cooling Panel, causing the evaporator fan to become icicle-like and ice to form.

This problem can also occur when there is water in or under the crisper drawers and your Samsung fridge begins to leak as a result of a clogged drain line and water overflowing from the crisper drawers into the refrigerator.

2. The Evaporator Fan Has Frosted Over:

Some people may wonder, “Why is the Samsung refrigerator fan not working?”

The primary function of the refrigerator fan is to circulate the cold air within the refrigerator.However, if your Samsung refrigerator is not cooling, one of the possible causes is that your evaporator fan has become clogged with ice.

You must check your evaporator fan to see if it is operating properly or needs repair.

You can simulate the closing of the right door of your french-door refrigerator by closing the left door and placing a regular magnet on the right side of the fridge.

After a couple of seconds, the evaporator fan should begin to spin as expected.

If you can’t hear the fan running, it’s most likely because the blades are blocked by ice or because the fan has been damaged by fire.

3. Defective or underperforming defrost heater assembly:

Under normal circumstances, the defrost heater assembly (which you can purchase here) is responsible for defrosting any frost that has formed on the evaporator coils in the refrigerator, whose function is to allow cold air to freely flow through the refrigerator, thereby resulting in the freezer cooling.

Excess frost will build up on the evaporator coils if the defrost heater assembly is not functioning properly. As a result, the airflow will be restricted, resulting in the refrigerator not cooling properly.

4. A faulty thermistor or temperature sensor is present:

When it is functioning properly, this component keeps the refrigerator’s temperature under control and transmits the information about the temperature reading to the control board, allowing the appropriate amount of power to be supplied to the evaporator fan and compressor, resulting in effective cooling in return.

However, if the thermistor is faulty, it is possible that both the compressor and the evaporator fan will not function properly.

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5. Failure of the Defrost Thermostat:

This component is responsible for allowing power to flow to the heater.

When it fails, power will not be able to flow, and the heater will be unable to heat up and melt any ice or frost that may have accumulated on the evaporator coils as a result.

If your Samsung freezer and refrigerator are not cooling at all, you should contact Samsung customer service.

1. Failure of the Compressor Inverter Board

This component of the refrigerator is in charge of supplying power to the compressor when it is required. The compressor inverter board has the ability to regulate the number of revolutions of the compressor and, as a result, provide more or less cold depending on the circumstances.

If this board fails, no power will be supplied to the compressor, and there will be no cold at all in either the freezer or the refrigerator.

It is necessary to be familiar with the use of a multimeter as well as the checking of power on the input and output of the inverter board in order to troubleshoot this problem.

2. Compressor has failed to perform its function.

If the compressor is receiving power and possibly even humming, but is not producing cold, this is one of the reasons why the compressor has lost efficiency or has failed mechanically or electrically, respectively.

3. Leakage of refrigerant from the sealed system

However, this problem is not limited to Samsung refrigerators and can be experienced by owners of any other refrigerator on the market.

A sealed system is one in which the refrigerant is continuously circulated from the compressor to the evaporator coils and back to the compressor. A large number of copper or aluminum tubes are used in this system.

When a small hole develops in one of the tubes, it will cause a leak, allowing the refrigerant in the system to escape and eventually evaporate.

4. Drier Filter with Restrictions

The Samsung refrigerator has been plagued by this issue for some time. This is something I have witnessed numerous times in my work as an appliance repair technician.

The drier filter is responsible for removing moisture and dirt from the compressor. When it becomes clogged with any of these particles, it will restrict refrigerant flow in the system, and the compressor will be unable to push or pump refrigerant through the system.

How to Repair a Samsung Freezer That Isn’t Working on One Side

If one side of a Samsung freezer is not working, it is possible that there is a leak in the freezer’s sealed system, which can be repaired. There could be other factors at play here, but a leak is the most likely explanation.

To resolve this issue, professional assistance is required; therefore, contact the Samsung Support center to request service. You can also speak with one of our highly trained refrigerator technicians, who can provide you with professional advice.

Solutions for a Samsung Freezer That Isn’t Working

If you have a Samsung freezer that is not working properly, perform the following checks:

1. A power cord is required.

Check to see that the power cord is properly plugged into the wall socket before using the appliance. Make certain that the wall outlet is not an extension cord but rather a dedicated one. The use of an extension cord reduces the amount of power delivered to the freezer.

After ensuring that the cord is fully and properly plugged in, unplug it and plug in another appliance to determine whether or not there is sufficient voltage supply. It is necessary to check and reset the circuit breaker that controls the wall outlet where the appliance is not fully operational.

Additionally, inspect the power cord for signs of wear and tear. Any damage will have an impact on how well the freezer performs. If the cord is damaged, contact the Samsung Customer Support center and request service.

2. Geographical location

Relocate the freezer if it is directly in the path of direct sunlight. This will keep the freezer at a cooler temperature for longer. Similarly, if there is another heat source directly above it or if the vehicle is in a garage with inadequate ventilation, it will overheat.

However, if you are unable to relocate the freezer, you should lower the temperature in the freezer to allow it to cool adequately.

Additionally, make certain that the temperature of the location is suitable for the freezer. The ability of the freezer to function properly is hampered by high temperatures.

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As an additional measure, move the freezer a few inches away from the wall at the back so that air can circulate behind it. If it is placed too close to the wall, it may have an adverse effect on the compressor, causing the freezer to malfunction or cease to function altogether.

3. Make sure the freezer is at least half-full and at the most, three-quarters-full of food.

It is important not to leave it too empty or too full because this will reduce its ability to cool down.

A freezer that is overstuffed will not have enough space for the cold air to circulate properly. Furthermore, a freezer that is too empty will not have any content to hold in the cold air, allowing it to escape easily once the door is opened.

4. Temperature Control (optional)

If there is no change in the temperature of the freezer, lower the temperature to which it is set and monitor the results. Your Samsung freezer is not working because the temperature has not been set correctly, most likely, says the manufacturer of the appliance.

5. Moderation

If the freezer is still in demonstration mode, unplug it, leave it unplugged for about a minute, and then plug it back into the wall outlet again. This will restore it to its default settings and put it back into regular mode. This is especially important to check if the Samsung freezer is brand new.

6. Compressor

Check to see that the compressor is turned on and operating properly. After a few minutes, unplug the freezer and plug it back in again. Pay attention to the sound of the compressor; you should be able to hear a low hum.

if you are unable to detect any sound and the device feels excessively hot or cold to the touch, it may be defective Contact a qualified refrigerator technician to inspect it and determine whether or not it is necessary to replace the unit.

It is important to note that if the compressor is faulty, it may be more cost-effective to simply purchase a new freezer. If, on the other hand, the freezer is a more recent model, replacing the compressor is more cost-effective.

However, before replacing the compressor, double-check that the unit is no longer covered by the manufacturer’s warranty.

When it comes to refrigeration or freezing, the compressor is at the heart of everything. If it is not functioning properly or is not functioning at all, the unit will not function at all.

Our Final Thoughts

Because of the large amount of food that could be lost if a Samsung freezer fails, it can be a frightening experience. However, if you know what to look for, you should be able to resolve the issue in a short period of time. As a result, this article will teach you what to look for and how to correct them.

Contact Samsung to request service if you are unsure how to repair them yourself. Alternatively, you can speak with one of our qualified refrigerator technicians, who are always on hand to provide assistance and expert advice as needed.

Frequently Ask Questions

What can I do to get my Samsung freezer to stop freezing?

Possible causes of a Samsung freezer that isn’t able to freeze
1. Check the temperature settings on your computer.
2. Check the evaporator fan for proper operation.
3. Keep an eye out for and reset the compressor.
4. Check for frost accumulation on the evaporator coils.
5. Check the condenser coils that are located behind or under the unit.
6. Check to see that the freezer vents are open and free of any debris before using it.
7. Check the seal on the freezer door.

What is causing the refrigerator to work but the freezer to not freeze?

If you have a combination refrigerator-freezer that isn’t freezing, a dirty condenser coil is a very common cause of this problem. When your freezer’s coils are not properly maintained, the cooling capacity of the freezer is reduced. To clean the condenser coils, use a vacuum attachment with a crevice attachment to vacuum the coils.

What caused my freezer to stop working all of a sudden?

Causes: It’s most likely that the condenser coils in your freezer are clogged, which reduces the overall cooling capacity of the appliance. The evaporator fan motor is not functioning properly, and because it is responsible for circulating air throughout the freezer, it must be repaired as soon as possible.

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