Why Is My Email Not Working On My Samsung Phone? (5 Reasons)

Why Is My Email Not Working On My Samsung Phone? Have issues with your Samsung phone’s email app? Tired of consistently missing important emails and looking for solutions?

An email app on a Samsung phone can fail for a variety of reasons.

The most common way to resolve these issues is to clear your email application’s cache and enable auto-sync.

This increases the likelihood that your email app will resume normal operation.

The following are some of the most common issues with email apps, as well as some quick fixes for your galaxy note.

Why Is My Email Not Working On My Samsung Phone?
Why Is My Email Not Working On My Samsung Phone?

Why Is My Email Not Working On My Samsung Phone?

As a Samsung mobile user, you may discover that your emails are not syncing in the Samsung Email app or Samsung account and that you are unable to access them. What is causing this?

Emails that do not sync on your Samsung device could be caused by:

  1. Data auto-sync is disabled in Settings.
  2. Incorrect email app sync settings (e.g. long sync period)
  3. The Samsung Email app or gmail app is out of date, and it frequently crashes.
  4. Power Saving mode is enabled because the device has insufficient internal storage.
  5. There is no internet connection.
Why Is My Email Not Working On My Samsung Phone?
Why Is My Email Not Working On My Samsung Phone?

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HOW DO I FIX MY EMAIL ON MY SAMSUNG PHONE?

You can attempt the following solutions to fix the problem of emails not syncing on your Samsung Galaxy smartphone:

HOW DO I FIX MY EMAIL ON MY SAMSUNG PHONE?
HOW DO I FIX MY EMAIL ON MY SAMSUNG PHONE?

1. Restart email app

To fix the syncing issues, try closing and restarting the email app on your phone as follows:

  • Tap on the Recent Apps button.
  • Swipe up the email app to close it.
  • Return to the Home screen and open the email app again on your android device.

2. Check for internet connectivity

You must have a working and stable internet connection, either via Wi-Fi or mobile data, to enable syncing on your Samsung device. Check to see if you are connected to the internet and if the emails are syncing outlook app.

3. Ensure that sync is enabled.

Check that sync is enabled in your email app’s settings. Emails will not sync otherwise. To enable automatic syncing, enable Auto-sync for your email accounts. Continue reading to learn more about auto-sync and how to enable it on your Samsung mobile device.

Ensure that sync is enabled.
Ensure that sync is enabled.

4. Deactivate and reactivate your email account

In the email app on your Samsung mobile, you can remove and re-add your email account. This can help you resolve basic syncing issues by retrieving the most recent configuration for your email provider’s server. Make a note of your email address and password, as you will need to enter them again.

5. Make internal storage available

If your Samsung device’s internal storage is full or nearly full, it may be unable to sync emails or display email notifications. Freeing up some space can help solve the problem and can be accomplished as follows:

  1. Launch My Files or any other File Manager app.
  2. Examine the internal storage space. Check that there is still 20-30% storage capacity available.
  3. If it isn’t, use the File Manager app to delete any unnecessary files from the internal storage.
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6. Disable power saving mode

Your device’s power saving mode may interfere with background syncing. To allow the syncing process to resume, try disabling power saving mode:

  1. Navigate to Settings > Device Care > Battery.
  2. If power saving mode is enabled, turn it off.
  3. Restart your email client.
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Why Is My Email Not Working On My Samsung Phone? (5 Reasons)

WHY IS MY SAMSUNG EMAIL NOT SYNCING?

If you use Samsung Email as your email app on your device, it is possible that emails will not sync. The following are some of the most common causes and solutions for this issue:

  • Inappropriate sync settings, such as an email size limit: these must be adjusted in the app.
  • The app frequently crashes or stops working: try resetting the app
  • Samsung Email app has a bug: Update the app if possible.
  • The email provider’s service is unavailable: report the problem
  • The sync service is operational, but email notifications are disabled: Enable notifications by going to Settings > Notifications > Email.

WHERE IS MY SAMSUNG EMAIL APP?

If you can’t find the Samsung Email app on your phone’s Home screen, look in the app drawer. Swiping up on the Home screen will accomplish this. You can look for the app in the Samsung folder or search for “Email” in the search box.

If you still can’t find it, it’s possible that the app isn’t preinstalled on your Samsung phone. You can download it separately from the Samsung Galaxy Store or the Google Play Store.

If you receive an error stating that the app is incompatible with your device, download the most recent version of the Samsung Email APK file from reputable APK websites (e.g. APKPure). You must manually install the APK file on your Samsung mobile device.

WHERE IS MY SAMSUNG EMAIL APP?
WHERE IS MY SAMSUNG EMAIL APP?

WHAT IS AUTO SYNC ON SAMSUNG?

Auto sync is a feature in Samsung devices, like other Android devices, that allows you to automatically copy data from your device to a service or cloud server.

When you sign into your Google account on your Samsung device, for example, all of your data, including contacts and emails, is sent to Google’s servers and saved in your account.

The main benefit of this feature is that it keeps all of your emails and other data up to date and accessible on your account from any device you use. You are also automatically notified of new emails on your signed-in devices.

This process runs in the background, so you don’t have to manually refresh all of your emails on your phone. When you switch to a new phone that can sync automatically, all of your data on the cloud, such as emails, contacts, calendars, and files, is easily accessible.

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How Do I Enable Samsung Auto Sync?

After signing in and adding an account to your Samsung Galaxy device, you can enable auto-sync as follows:

  1. Go to Settings > Backup and accounts > Manage accounts.
  2. Enable “Auto sync data.”

How Do I Turn On Email Sync On Samsung?

Once you’ve logged into an email account in the Samsung Email app on your Samsung device, you can enable email sync by doing the following:

  1. Launch Samsung Email.
  2. On the top left of the screen, tap the menu icon (three lines).
  3. At the top, tap the settings icon.
  4. Select the email account you want to sync.
  5. Activate the switch next to “Sync emails.”
  6. To return to your inbox, tap the back icon (“”) at the top.

Your emails will now sync; you can see the last time they were synced above the emails.

WHERE IS SYNC ON MY SAMSUNG PHONE?

In addition to the auto sync described above, you can select which accounts to sync on your Samsung Galaxy device:

  1. Go to Settings > Backup and accounts > Manage accounts.
  2. Tap on the desired account and select “Sync account.”
  3. Depending on your account, you may see several sync options, including Contacts, Email, Calendar, and others. To enable and disable what to sync for an individual account, toggle the switch for each of them on and off.
  4. To begin syncing, tap the three dots at the top and select “Sync now.”
WHERE IS SYNC ON MY SAMSUNG PHONE?
WHERE IS SYNC ON MY SAMSUNG PHONE?

HOW DO I SYNC MY EMAIL ON MY SAMSUNG GALAXY S?

To sync emails on your Samsung Galaxy S device, follow the same steps as on other Samsung Galaxy devices. If you’re using the Samsung Email app, you can sync email and change sync settings as follows:

Launch the Samsung Email app.

  • Tap the three lines (menu) icon > Settings.
  • Select the email account you want to sync.
  • Toggle on “Sync emails” at the top.

Configure sync settings

You can manage various settings in the “Sync settings” section that control when, how often, and what emails will sync on your Samsung Galaxy S device. The following are the settings:

  • Email sync schedule: controls the frequency with which emails are synced (e.g. auto or every 15 minutes)
  • Email folders to sync: controls which email folders will be synced (e.g., inbox, drafts, and sent).
  • Email sync period: controls how long the device keeps emails in sync (e.g. all time or 2 weeks)
  • Limit retrieval size: restricts syncing based on email size (e.g. 300 KB or no limit)
  • Limit retrieval size while roaming: When using mobile data outside of the carrier’s coverage area, limit syncing by email size (e.g. 2 KB or 50 KB).
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These settings are also available in the Email app on most Samsung Galaxy devices, in addition to the S series.

HOW DO I FIND EMAIL SETTINGS ON SAMSUNG?

You can find an account’s email settings in the Samsung Email app in the following way:

  • Open Samsung Email.
  • Tap the three lines (menu) on the top left.
  • Tap on the Settings icon on the screen’s top.
  • Tap on a specific email account to open its settings.

Here you can manage different settings pertaining to an email account that includes:

  • Sync settings (e.g. email sync schedule)
  • Account settings (e.g. Account name and color, Signature)
  • Advanced settings (e.g. Security options)   
  • Account’s removal

HOW DO I RESET MY EMAIL ON MY SAMSUNG PHONE?

If your Galaxy phone’s Samsung Email app keeps closing, you may need to reset it. This can be accomplished as follows:

  • Navigate to Settings > Applications > Email.
  • In the Usage section, tap on Storage.
  • Tap “Clear cache,” then “Clear data.”
  • You will be prompted that all app data will be permanently deleted. To proceed, tap OK.
  • Reboot your Samsung Galaxy device.

This method deletes all settings and linked data (for example, account details) associated with the Samsung Email app. So, the next time you open the app, you’ll need to re-enter your email account credentials, grant requested permissions, and customize settings.

Please keep in mind that resetting the app will not result in the deletion of your email account. However, you must remember your account credentials in order to sign in to Samsung Email again.

HOW DO I RESET MY EMAIL ON MY SAMSUNG PHONE?
HOW DO I RESET MY EMAIL ON MY SAMSUNG PHONE?

CONCLUSION On Why Is Email Not Working On My Samsung Phone

If none of the above methods work for you and your email application is still not working on your Samsung phone, you can try installing a different email app.

FAQs About Email Not Working On My Phone

Why doesn’t my email work on my Android phone?

If your Android’s email app simply stops updating, you most likely have a problem with your Internet connection or phone settings. If the app keeps crashing, you may have an overly restrictive task manager or an error that necessitates clearing the app’s cache and resetting your device.

Why have my emails stopped arriving on my phone?

Most email clients support automatic sync, allowing you to receive emails without delay. However, if you disable sync in the email app, you will no longer receive emails on your Android phone. Enabling the auto-sync option in your email app will let you know if this is the cause of your emails not syncing.

Why is my email no longer working?

There are numerous reasons why email may stop working (incorrect email settings, incorrect email passwords, and so on), but the first step in identifying the problem with your email is to look for any error messages on your end.

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