What is Samsung Refrigerator Error Code 5e? [Answered]

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Seeing the 5E error code on the display of your Samsung refrigerator indicates that your appliance is experiencing problems with the No Frost system and that extra ice is accumulating inside the refrigerator‘s interior.

When the 5E code is combined with the 22E code, it indicates that the fan is being blocked by ice on the inside walls of your refrigerator, which can result in an uneven temperature in the tank (some walls can be cold and some warm).

Only in extremely rare circumstances can the device be turned off after displaying the 5E combination on the screen.

Due to the fact that the defrosting process does not stop when the temperature in the refrigerator rises, this occurs.

Samsung refrigerator error code 5 e
What is Samsung Refrigerator Error Code 5e?

What could be the source of the 5E Error?

In most cases, the 5E code indication on the refrigerator’s display can be explained by one of three possibilities:

A one-time malfunction of the system; a malfunction of the defrost system; a failure of the control unit

The defrost sensor, which is responsible for communication between the appliance’s heating element and its timer, is the most common source of the problem in most instances.

The sensor’s primary function is to send signals to the timer when the heater stops operating and the contacts open, allowing the defrosting process to begin as soon as possible.

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What could be the source of the 5E Error?


The failure of the defrost sensor results in a number of malfunctions.

Ice obstructs airflow and prevents the fan from working. As a result, some walls may be warm while others may be frostbitten as a result of this. In this instance, the error code 5E appears alongside the error code 22 E like in the Samsung washer.

The refrigerator is not operating at this time. In this case, the sensor does not interrupt the defrost mode and the temperature in the chamber increases. Alternatively, if a thick layer of ice forms on the surface of the unit, the unit will be unable to operate because the heater will not function.

How do I resolve the 5E Error?

First and foremost, you must eliminate the possibility of a system malfunction from the list of possible causes of the code’s appearance. You can either unplug the device for 10-15 minutes or press and hold the PowerFreeze and PowerCool buttons for 5-10 seconds to reset the error.

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Unplugging the device is recommended. The control panel’s buttons are located at the top of the panel. If the code is still displayed on the screen after the computer has been rebooted, you will need to proceed with the examination of the internal components.

Samsung refrigerator error code 5 e ice

However, before testing the sensor and its wiring, check the chamber of the refrigerator and, if there is excessive ice in its walls, melt it with a hairdryer before proceeding with the testing. The code may disappear as a result of this manipulation, as the cold air in the cabin begins to circulate properly again.

It is necessary to reset the error code before melting the ice if you have not already done so. Remove the back panel of the refrigerator in order to access the defrost sensor. With the multimeter, check all of the contacts and connections to ensure they are all in working order.

Replace or repair the ones that are damaged, and tighten the ones that are loose. This is extremely important because it is through these connections that the sensor communicates with the main module. In the worst-case scenario, the entire harness will need to be replaced.

If the wires are in good condition, the defrost sensor should be examined. The failure of this component means that it cannot be repaired and must be replaced. So remember to take pictures of how everything was connected so that you don’t mess anything up.

Samsung refrigerator error code 5 e defrog sensor

If none of the steps listed above were successful in eliminating the 5E Error code, the most likely cause is a malfunction in the control module.

It’s possible that it happened as a result of the power surge, which caused some of the contacts to burn out. You can check for damage on your own and attempt to clean or replace the broken contacts, but even if you are successful in repairing them, they will not last for long periods of time.

It is recommended that the entire module be replaced, and this is a job best left to the hands of professional repairmen.

Another Way To Resolve 5e Error

When there is a power outage, your Samsung refrigerator will display the errors 1E and/or SE. If this is the case, simply hold down the power save and lighting buttons for 10 seconds, and the error will be resolved automatically.

Either that or simultaneously press the fridge and freezer buttons for 10 seconds to reset the control panel and clear the error code.

How do you reset a Samsung refrigerator, and how do you do it safely?

To Reset Your Samsung Refrigerator, Follow These Steps:

If you want to return to shop mode, press the power freezer and power cool buttons at the same time and hold them for a few seconds – approximately 2 to 5 seconds.

Then press and hold the buttons for a few seconds. The refrigerator’s temperature would have been reset, and the cooling function would have been restored.

Just to clarify, what does the code on a Samsung refrigerator mean?

This code indicates that the refrigerator is in Display Mode, Demo Mode, or Showroom Mode, depending on the model of the Samsung refrigerator.

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The Samsung refrigerator has a diagnostic button, but I don’t know how to use it.

If you have a touchscreen display, please press and hold the Power Freeze and Power Cool buttons on your screen simultaneously for 8-10 seconds until the screen flashes and a beep sounds.

If an error code is detected, it will be displayed on the screen of your refrigerator.

This means that if there are multiple errors, the display will cycle through the errors.

Common Reasons Why 5e Error Occurs


The failure of the defrost sensor in a Samsung refrigerator, as well as the failure of the elements associated with it, can cause the error code 5E to be displayed on the screen.

2. Contacts that have been broken

There are several reasons for this, including a short circuit, damage, or breakage of the wiring leading to the control module. Test the circuit with a multimeter to see if there is a problem.

Check the condition of the connectors; if the refrigerator has recently been moved from one location to another, the connectors may have become loose.

To remedy this situation, attempt to repair the connecting elements, solder the problematic points, or restore them using twisting and insulation. If all else fails, it is possible to have the harness completely replaced.

3. Defrost sensor has failed.

The fact that Error 5E appears so frequently is due to the fact that it has a flaw. The only logical course of action is to replace the faulty component. In order to accomplish this:

remove the unit’s back panel and put it aside

Removing and replacing the old sensor (which costs between $ 5.5 and $10) is the first step.

4. Reattach the panel to the wall.

It is necessary to use a hairdryer to melt large amounts of ice that have accumulated in the chamber. Because of this action, the cooling returns to normal, and the unit begins to function properly without displaying error code 5E and the associated error code 22 E.

However, they must first be reset by pressing and holding the two uppermost buttons on the panel for 5–10 seconds (5–10 seconds total).

5. The control module that has been damaged

Typically, this occurs as a result of a power surge. As a result, if the error code 5E appears on the Samsung refrigerator’s display after a sudden power on/off, it is necessary to inspect the microcircuit chip.

Fired elements, blackened tracks, and other defects are looked for during the inspection. Soldering is a suitable method of restoring the damaged area. However, if the module has a strong odor of burned plastic, the only option is to replace it.

Samsung Refrigerator Error Codes: Troubleshooting and Repair

1. Errors with the power and the door ajar

In the best-case scenario, you’ll be able to quickly resolve the situation. Power outages and open refrigerator doors can both result in the occurrence of several common error codes in Samsung refrigerators.

2. 1E, 5E, and SE are the error codes to look for.

The reason for this is a power outage. Until the problem is resolved, the refrigerator will not dispense ice or water.

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How to Fix It: Press and hold the Energy Saver button and the Lightning button at the same time for 15 seconds.

3. 88, 83E, 85E, and 86E are the error codes that are displayed.

The reason for this is a loss of power. Each of these can be displayed in the event of a power failure or a flashing light.

How to Fix It: Unplug the refrigerator and wait at least 60 seconds before plugging it back in.

4. Error code: flashing of the letter “O”

The reason for this is that the computer is in cooling off mode. A door that has been left ajar is a common source of this problem.

How to Fix It: Close the door and wait for the refrigerator to reach a comfortable temperature.

PC ER is the error code, and the cause is the disconnection of the door and the main unit.

To Fix It: Check to see that there is nothing blocking the door from closing properly. Remove any dust or debris from the top of the door by wiping it down.

Errors arising from a variety of sources

Samsung refrigerator error codes resulting from faulty parts are another common cause of the problem. Repairing the problem yourself is possible if you follow these instructions.

5. 26E is the error code.

The source of the problem is a faulty water valve or icemaker.

How to Fix It: Replace the water valve if necessary (lower rear of unit). Check to see that the icemaker is operational, that any frozen fill tube blockages have been thawed, and that the temperature is less than 8 degrees F.

Our Final Thoughts

When there is a power outage, these error codes appear.

Typically, this results in the refrigerator being unable to dispense ice or water.

The solution is as simple as pressing and holding the Energy Saver button and the Lightning button at the same time for 15 seconds.

I hope that this article has been of assistance in resolving the 5e error code!

Frequently Ask Questions

On my Samsung refrigerator, what exactly does the snowflake represent?

By pressing the Energy Saver button, the Energy Saver symbol illuminates, indicating that your appliance is operating at a higher level of energy efficiency. This symbol consists of a hexagon with an ice flake in the center, and that’s it. When this symbol illuminates, it indicates that you are pressing the freezer button.

On a Samsung refrigerator, where is the reset button located?

This button is located on the right side of the ice maker and is made of clear rubber. It is shaped like a rectangular prism. Press and hold the reset button for a few seconds.

On a Samsung refrigerator, where is the reset button located?

This button is located on the right side of the ice maker and is made of clear rubber. It is shaped like a rectangular prism. Press and hold the reset button for a few seconds.


  • Khelly Perez

    Hi, I'm Khelly! I am your tech expert for all your Samsung Products and Information needs. Life is complicated so, finding solutions to your tech problems shouldn't be. Let me help you with that!

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