How Do I get my Computer to Recognize my Android Device?

How Do I get my Computer to Recognize my Android Device? You may need to connect your Android device to your Windows 10 computer to transfer files, but users have reported issues with Android devices and Windows 10. In this article, we will be using a Samsung Phone as the main example for the Android device

Windows 10 does not appear to detect Android devices such as Lumia, Samsung, or Huawei phones. However, each user’s situation may be unique.

For some, no matter what they do, the phone is not recognized by the PC and they are unable to perform any actions. Others, meanwhile, can at least charge their devices despite the detection issue. In other words, the phone is charging rather than being detected by the PC.

How Do I get my Computer to Recognize my Android Device?
How Do I get my Computer to Recognize my Android Device?

How Do I get my Computer to Recognize my Android Device?

Open Settings on your Android device and navigate to Storage. In the top right corner, tap the more icon and select USB computer connection. Choose Media device from the list of options (MTP). When you connect your Android device to your computer, it should be detected.

Computer to Recognize my Samsung Phone
Computer to Recognize my Samsung Phone

See Other Related Articles:

How Do I Find my Samsung Phone? [5 Methods]

How do I Import Photos From My Samsung galaxy s7 to my Computer?[5 Methods]

How to Transfer Photos from Samsung s20 to Computer? [6 METHODS]


You may be wondering, as many other users do, why your phone will charge but not connect to transfer file your computer.

It could be a software conflict, incorrect settings, or a faulty hardware component. Here are a few ideas to get you started:

  • Instead of using intermediary devices like splitters, switches, or hubs, connect your phone directly to your PC.
  • Check to see if you have only Media Transfer enabled, and if so, tweak it a little.
  • Clear the data on your mobile device’s USB settings and see if that helps.

While there could be a variety of reasons why a phone isn’t connecting to a PC, including a faulty USB cable, we believe our solutions have a good chance of resolving the issue.




1. Check USB computer connection settings

  • Open Settings on your Android device and navigate to Storage.
  • In the top right corner, tap the more icon and select USB computer connection.
  • Choose Media device from the list of options (MTP).
  • When you connect your Android device to your computer, it should be detected.
Recommended:  Can You Use A Apple Watch With A Samsung Phone? [Answered]

To transfer files from your computer, connect or fix Android phone as a media device (MTP).

In some cases, you may need to connect your Android phone to your computer several times and switch between different connection options before your computer recognizes your Android device as a media device.

2. Install MTP USB device driver

  • Select Device Manager from the menu by pressing Windows Key + X.
  • Find your Android device, right-click it, and select Update driver.
  • Select Search my computer for driver software.
  • Now, select Allow me to select from a list of device drivers on my computer.
  • Select MTP USB Device from the list and click Next.
  • After installing the driver, your Android device should be recognized.

Because your Android phone may not be recognized due to driver issues, you should try updating your drivers.

Manually downloading drivers carries the risk of installing the incorrect driver, which may result in serious windows PC malfunctions. As a result, we recommend a different tool that will do it for you.

The safer and easier way to update drivers on a Windows computer is to use an automatic tool like the one recommended below, which will automatically fix and update them in a matter of seconds in your Samsung device.

Most of the time, the system does not properly update the generic drivers for your Samsung PC hardware and peripherals. There are significant differences between a generic driver and a manufacturer’s driver. Finding the correct driver version for each of your hardware components can be time-consuming. That is why an automated assistant, such as DriverFix, can help you find and update your system with the correct drivers every time portable device. Here’s how to go about it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.

3. Download and install Media Feature Pack for Windows 10

We already mentioned that you must use the MTP protocol to transfer files from your computer to your Android device or android file transfer.

MTP protocol is linked to Windows Media Player, and some versions of Windows 10 lack both Windows Media Player and support for related technologies like MTP protocol or USB port.

Download and install the Media Feature Pack for N and KN versions of Windows 10 if your version of Windows 10 does not recognize Android devices.

4. Use a different USB cable

If you aren’t using the original cable that came with your device, you should think about changing your USB cable.

Recommended:  Can't Log Into Samsung Account: How to Fix? [9 Solutions!]

Some USB cables are only designed for powering and not for file transfer, and you may have one of those USB cables.

To be certain, use a universal USB cable/USB connection or connect your Android device to a different computer with the same USB cable or USB drive.

5. Uninstall Android drivers

  1. Open Device Manager after connecting your Android device to your computer.
  2. Locate your Android device in Device Manager. It’s usually under Other Devices or Portable Devices, but the location on your computer may be different.
  3. Uninstall the device by right-clicking it.
  4. Disconnect your Android device after the drivers have been uninstalled.
  5. Reconnect it and wait for Windows 10 to reinstall the drivers.
  6. Check to see if your Android device has been recognized.

Because you may not have the most recent drivers, or your drivers may not be properly installed, it is recommended that you uninstall your Android drivers in order to resolve issues with Android devices and Windows 10 pc.

Keep in mind that Windows may fail to locate and download certain drivers or update driver software. In this case, you can use this guide to ensure that your Android drivers are properly installed.

6. Turn on the Airplane mode

Users have reported that once you enable Airplane mode, your Android phone will be recognized by your computer and you will be able to transfer files without issue.

When you’re finished with file transfer, simply exit Airplane mode. As you can see, this is a simple workaround that you should try.

Furthermore, if you encounter any strange Airplane mode errors, here’s a helpful article that will assist you in resolving them.

7. Reboot your phone into ODIN mode

  1. To turn on your phone, press Volume Down + Home + Power.
  2. Turn up the volume.
  3. Connect your phone to your computer and allow it to install the required drivers.
  4. Remove the phone’s battery and restart it normally.
  5. Check to see if Windows 10 now recognizes your Android phone.

This solution only applies to Samsung devices because they are the only ones with access to ODIN mode.

We must warn you that ODIN mode is in charge of flashing your Android phone, and if you are not careful, you could permanently damage it.

8. Install KIES software / use USB 2.0 ports

If your Android phone isn’t recognized by Windows 10, you should install the KIES software. It is important to note that installing KIES software only works on Samsung devices.

Samsung KIES is now a component of Samsung Smart Switch. Users have also reported that connecting your Android phone to a USB 2.0 port on your computer rather than a USB 3.0 port resolves issues with Windows 10.

USB 3.0 can be slow or not recognized at times. These issues can also cause the Android connection problem, so make sure to address them first.

9. Reinstall Composite ADB Interface

Windows 10 may fail to recognize your Android phone due to Android Composite ADB Interface issues. If Windows 10 does not recognize your device, you should reinstall it.

Recommended:  Is Samsung Pay Safe to Use? [Answered]

This solution is compatible with Android 5.0 and newer devices, but it should also work with older versions of Android.

Some users have reported that there is no need to download a USB driver from Google and that this problem is usually resolved by simply following the first four steps of this solution.

If you can’t run the commands because Command Prompt isn’t working, follow the steps in this detailed guide to repair it.

10. Restart your Android device

Android devices, like any other operating system device, become clogged, so restarting it can also refresh it. Furthermore, this standard procedure clears its memory and resolves common temporary issues like app crashes.

If Windows 10 fails to recognize your Android device, restart the system by pressing the power button, which is typically located on your phone’s top or right side. The onscreen power menu will appear, and you can select Restart.

Alternatively, in case this option does not appear in the power menu, you can turn off your device completely and press the power button to turn it back on.

11. Connect your phone directly to your computer

Certain USB devices may not be recognized when connected to a USB hub, which is a fairly common issue.

Users have reported that when connected to a USB hub, certain devices, such as an Android phone or an external hard drive, are not detected.

To resolve this issue, unplug your Android phone from the USB hub and connect it directly to your computer.

Our Thoughts

These are some of the best apps available. They synchronize and transfer data between Android and iOS devices and PCs. Install them and attempt to sync your phone with your computer.

There are numerous reasons why Windows 10 will not recognize your Android device, and in most cases, the problem can be resolved by downloading the Media Feature Pack for Windows 10 or updating your drivers.


How do I allow my computer to access my Android phone?

Connect the rectangular USB end of your Android cable to a free USB port on your computer. Connect the free end of the cable to your Android device. The other end of the cable should be plugged into the charging port on your Android device. Allow your computer to connect to your Android device.

Why won’t my phone connect via USB to my computer?

Begin with the obvious: restart your computer and try another USB port. Before you try anything else, go over the standard troubleshooting tips. Restart your Android phone and try again. Also, try a different USB cable or a different USB port on your computer. Instead of using a USB hub, connect it directly to your computer.

Why is my Samsung phone not showing up on my computer?

Update the drivers for the Android Smart Switch. If you’ve followed the steps above and your Samsung phone still won’t connect to your computer, there could be an issue with the device drivers. You can try installing Smart Switch and using it to update the drivers automatically. Click here to get smart switch.


  • Khelly Perez

    Hi, I'm Khelly! I am your tech expert for all your Samsung Products and Information needs. Life is complicated so, finding solutions to your tech problems shouldn't be. Let me help you with that!

  • Trevor Eason

    I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

Similar Posts