How to Set Up Voicemail on Samsung S20 [2023]? (Step-by-Step)

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How to Set Up Voicemail on Samsung S20?

In the event that you’ve recently purchased a new Samsung S20 phone, you’ll need to set up your voicemail system as soon as possible so that others attempting to call you can leave messages.

Alternatively, if you simply want to alter your voicemail message to something else, you can do so.

Whether you are setting up voicemail for the first time or creating a unique voicemail greeting on your Samsung S20 or S20Plus, our brief guide will walk you through the process step by step.

While it is understandable that not everyone likes to use the default voicemail greeting messages on their devices, there is a simple and quick way to alter the voicemail greeting on the Samsung S20 from any carrier (including Verizon, AT&T, T-Mobile, Spring, and others).

How to Set Up Voicemail on Samsung S20?
How to Set Up Voicemail on Samsung S20?

See Also:

How Do I Turn Off my Samsung s20?

An Easy Full-Guide To Change Samsung Voicemail

How to Set up Voicemail on Samsung?

How to Set Up Voicemail on Samsung S20?

There are several methods for configuring voicemail on a Samsung S20. Here are some examples:
• Select the Phone app from the home screen, then the Keypad tab, and press and hold the number 1.
• Launch the Phone app, navigate to the Keypad tab, tap the three dots in the upper-right corner, and then choose Settings > Voicemail > Setup.
• On the dialer keypad, press and hold the 1 key.
To finish the setup, follow any additional prompts.

Create a voicemail system.

View your Access voicemail messages for information on how to better manage your voicemail. Check out Troubleshoot Voicemail for solutions to some of the most frequent voicemail issues.

1. From the home screen, select Phone app from the drop-down menu.

2. Select the Keypad tab, then the Visual Voicemail icon from the drop-down menu.


For those who prefer not to use the Phone app, you can set up voicemail by selecting and holding the 1 button on your keyboard.

In the event that you are requested, enter your voicemail password and then follow the on-screen instructions to set up your voicemail.

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The ability to access voicemail will be restricted until your voicemail password has been reset if you have lost or forgotten your voicemail password.

Image 1

3. Click on the Continue button.

4. Click on the OK button.

Setup Voicemail on the Samsung Galaxy S20 Ultra (Instructions)

Samsung Galaxy S20 vs. Galaxy S20+ vs. Galaxy S20 Ultra: Here's How to  Choose
Setup the Voicemail on your Samsung Galaxy S20 ULTRA

The following are the procedures to configure your Galaxy S20 Ultra voicemail:
Open the “Phone” application.

1. Toggle between the three dots in the upper right corner.

2. Select “Settings” from the drop-down menu.

3. Select “Voicemail” from the drop-down menu.

4. Select “Voicemail Settings” from the drop-down menu.

5. Please take notice of the green number that appears below the “Voicemail number.”

6. Return to the dialer and enter the number from Step 6 (along with the *) once more.

7. To make a call, press the green phone button.

This will initiate a call to your cell carrier’s automated voicemail setup, allowing you to configure your Galaxy S20 Ultra’s voicemail system.

Because each carrier is distinct, please let us know if these processes are different for you in the comments section.

Checking the Phone if there’s an ERROR on Voicemail

Check it out on your phone (If No Data or Wi-Fi Connection is Available)

From a Home screen, select the Phone icon from the list of icons (lower-left).

Note: If the Phone option is not present, slide up from the center of a Home screen and select Phone.

Touch and hold the number 1 on the Keypad tab (lower-left) to activate it.

Note: Alternative method is to dial *86 (*VM) and then tap the Dial symbol on the screen.

If prompted, enter the voicemail password and then hit the # key to continue.

The Process of Checking Voicemail

Configure your Sprint voicemail system on Your Samsung S20

Please keep in mind that normal airtime charges will apply for the time you spend setting up your voicemail.

The setup information will not be preserved if you do not finish all stages in a single phone call; otherwise, you will have to restart the process the next time you access voicemail.

To set up your voicemail, follow these steps:

1. From standby mode or the Phone application on select Sprint phones, press and hold the Envelope key on your phone until the display reads Connecting… (your Sprint phone number), or press and hold the 1 key until the display reads Connecting… (your Sprint phone number).

2. Create a passcode that is between 4 and 10 digits long.

Note: If you have forgotten your voicemail passcode, please see our instructions on how to reset your voicemail passcode.

1. Create a recording of your name announcement. The time limit is ten seconds for you to record your name.

2. You can record your own greeting or choose from a list of preset greetings. You have 30 seconds to record a special greeting for your friends and family.

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3. Activate or deactivate One-Touch Access. When you call your voicemail from your phone from anywhere on the Nationwide Sprint® Network, One-Touch Access allows you to access your voicemail without having to enter your passcode.

What is the best way to set up my Visual Voicemail?

If you choose not to record and transmit a greeting through your phone’s voicemail system, you can utilize a visual voicemail application that has been installed on your phone instead.

When using the T-Mobile Visual Voicemail app, for example, select “Settings” from the three-dot menu in the upper right corner of the screen.

A new greeting can be recorded under the Greetings & Pin section of the app by first pressing the default greeting and then recording a new one.

Here are some examples of visual voicemail apps for the most popular cellphone service providers:

  • T-Mobile Visual Voicemail is a new feature.
  • Sprint Visual Voicemail
  • AT&T Visual Voicemail Sprint Visual Voicemail

BONUS: Voicemail Setup for Different SmartPhone

How to Configure Your iPhone’s Voicemail

Access to voicemail can also be obtained through the iPhone’s dial pad by pressing and holding down the 1 key until your phone calls your 10-digit phone number, or by pressing the voicemail icon, which can be found in the bottom right corner of the dial pad screen, as shown in the image below.

When you press the voicemail button, you will be sent directly to your voicemail, where you will be asked for your password, which is the last four digits of your phone number followed by the # key, as shown below.

Configuration of Android Voicemail

Accessing voicemail on an Android phone can be achieved by hitting and holding down the 1 key on the number pad until the system dials your 10-digit phone number, as seen in the screenshot.

You will be automatically connected to your mailbox and required to enter your temporary password, which is the last four digits of your phone number followed by the # key; this password is case-sensitive.

If this does not successfully link you to your voicemail account, follow the steps outlined below.

  • Press the three dots on your keyboard (upper right corner of the screen)
  • Select “Settings” from the drop-down menu.
  • Select “voicemail” from the drop-down menu.
  • Select “Advanced settings” from the drop-down menu.
  • “Setup” should be selected.
  • Click on the “voicemail number” option.
  • Enter your ten-digit phone number and press the “OK” button.
  • To return to the main menu, press the home button.

Obtaining Access to Your Twigby Voicemail from a Different Phone:

1. Dial the 10-digit phone number associated with your Twigby account and wait for the call to go to voicemail.

2. When your voicemail greeting begins, press the * (star) key on your keyboard.

3. Type in your passcode and then hit the # (pound) key to confirm your entry.

Tips for Troubleshooting

A popular option when dealing with an issue with your phone is to turn it off, remove the battery (if it is detachable), and wait a few minutes.

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Then you may put the battery back in and turn on the phone again.

It may take up to 5-10 minutes for the phone to reconnect to the network and register itself.

Many times, this will resolve the situation.

Due to the fact that many phone functions differ from one model to another, following the advice in the phone user manual can also help you resolve a variety of issues.

Twigby sells the phone, and the user manual may be found at twigby.net/manuals if you purchased it from them.

Alternatively, you can contact us by clicking on the orange “Chat Now” icon located at the bottom of the page (see below).

Our Final Thoughts

The interconnectedness of our lives has become so pervasive in recent years that it is sometimes difficult to imagine taking a break from checking our phones at all hours of the day.

Having knowledge of how to set up voicemail on Android or iPhone can help you avoid missing essential calls in certain instances. This will allow you to be away from your other enterprises or engagements without having to worry about missing any critical calls.

I hope I was able to assist you with your difficulty.

If you’ve already done it, please leave a comment below and tell me how you managed to complete it without incident.

Frequently Ask Questions

What is the location of voicemail on the Samsung S20?

Touch and hold the number 1 on the Keypad tab (lower-left) to activate it. If prompted, enter the voicemail password and then hit the # key to continue.

What is the procedure for setting up voicemail on my Samsung?

  • Configuration of Android Voicemail
  • To access the settings menu, click on the three dots in the upper right corner of the screen.
  • Select “voicemail” from the drop-down menu.
  • Select “Advanced settings” from the drop-down menu.
  • Select “setup” from the drop-down menu.
  • Select “voicemail number” from the drop-down menu.
  • Enter your ten-digit phone number and press the “OK” button.
  • To return to the main menu, press the home key on your keyboard.

Is there a voicemail app available for Samsung?

Android smartphones come pre-installed with the Samsung Visual Voicemail application.

Select Allow for SMS Messages, Phone, and Contacts from the drop-down menu.

Please go over the Terms and Conditions for Visual Voicemail before selecting Accept. Continue should be selected from the Welcome to Visual Voicemail screen.

What is causing my Samsung voicemail to not function properly?

Most of the time, an update to your carrier’s voicemail app or settings will cure the issue; however, it is important to confirm that your voicemail number is appropriately configured before proceeding any further.

Once you’ve set up your voicemail, you’ll be able to turn off your phone whenever you want. There are, however, alternative means by which you can keep in touch.

What is the procedure for resetting voicemail on a Samsung device?

  • Modify the greeting
  • To access the Apps menu from any Home screen, select it from the drop-down menu.
  • Select Visual Voicemail from the drop-down menu.
  • Select the Greetings tab from the drop-down menu. To switch to an existing greeting, simply tap the greeting you want to use.

To pick the check box next to ‘Mark Default Greeting,’ tap the check box to the right of the check box.

To record a new greeting, follow these steps: Create a new greeting by tapping Record a new greeting.


  • Khelly Perez

    Hi, I'm Khelly! I am your tech expert for all your Samsung Products and Information needs. Life is complicated so, finding solutions to your tech problems shouldn't be. Let me help you with that!

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