Why Is My Samsung TV Not Connecting To Wifi? [7 Reasons]

Why Is My Samsung TV Not Connecting To Wifi?

For some reason, most Samsung TVs eventually experience the same issue of simply not connecting to WiFi.

There have been numerous reports of Samsung TV owners reporting this issue – some claiming it has been an ongoing issue for months!

Fortunately, a simple fix should resolve about 70% of Samsung TVs that won’t connect to WiFI.

Why Is My Samsung TV Not Connecting To Wifi?
Why Is My TV Not Connecting To Wifi?

Troubleshooting: Issues on tv not connecting to wifi

The Wi-Fi network is not in range.Check the signal strength of the Wi-Fi network to make sure that it is within range of your TV. You can do this by checking the Wi-Fi icon on your TV’s status bar. If the signal strength is low, move your TV closer to the router.
The Wi-Fi password is incorrect.Make sure that you are entering the correct Wi-Fi password. You can check the Wi-Fi password on your router’s settings page.
The TV is not in the correct input mode.Make sure that the TV is in the correct input mode. To do this, press the Input button on your TV remote and select the Wi-Fi network that you want to connect to.
The TV’s firmware is outdated.Update the TV’s firmware to the latest version. This can fix some Wi-Fi connectivity issues. You can update the TV’s firmware by going to Settings > Support > Software Update > Update Now.
The TV is experiencing a technical issue.If you have tried all of the above solutions and your TV is still not connecting to Wi-Fi, there may be a technical issue with the TV. You can contact Samsung support for help.

How to fix Samsung TV Not Connecting To Wifi?

To fix TV not connecting to WIFI, try these 4 steps.

  1. Reboot your router.
  2. Unplug the power, wait 1 minute, then plug it back in.
  3. Connect a different device to the router.
  4. It’s a TV problem if it works, and a router problem if it doesn’t.
Why Is My Samsung TV Not Connecting To Wifi?
Why Is My TV Not Connecting To Wifi?

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Samsung smart tv not connecting to wifi

If your Samsung television is unable to connect to WiFi, you must reset it. Unplug your television and wait a full minute. Press and hold the power button for thirty seconds while the TV is unplugged. After 60 seconds, reconnect your Samsung television and it should reconnect.

With an integrated wireless adapter, Samsung TV allows you to control everything from one location. You can connect your wireless TV to WiFi in a few simple steps using Samsung Smart View, and it’s best if the router is in the same room as the TV.

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However, some users have experienced issues with their Smart TVs not connecting to the internet. If this is the case with your WiFi TV, it could be due to a number of factors.

Here are a few possible causes of the inconvenience that is also applicable in other google tv.


My Samsung tv won’t connect to wifi

1. No Internet Connection

First and foremost, ensure that you have an internet connection. If the problem persists after you have verified that your router is operational, consider the following possibility.

2. Signal Flaws

If you use a wireless router, it may be too far away, resulting in weak signals.

3. Net Cable Replacement

If you connect to the network via Ethernet, the cable may be interfering with the connection. Connect the wire to another device, such as your computer or laptop, to ensure that it is working properly on samsung smart hub.

4. Bugs

Your Smart TV may have a general software bug, which is common in Samsung TVs. The virus corrupts the network settings if the TV is turned off for more than 10 minutes.

Even if you have strong WiFi signals, your Samsung TV may show no network connection, and rest assured that you can fix Samsung tv. In this case, you will need to reset the network settings in order to reconnect.

5. Firmware that is outdated

If your Samsung TV’s firmware is out of date and has not been updated to the most recent version, it may not work with the router. You must update the firmware to the most recent version to make the connection work.

6. DNS Settings

Your TV DNS settings may be incorrectly configured, resulting in a connectivity issue. To connect to the internet, you can change the settings manually.

7. MAC Address Range

To connect to the WiFi router, your device requires a MAC address. Your internet service provider may have blocked the TV’s MAC address from connecting to WiFi.

Why won’t my Samsung tv connect to wifi

If your Samsung TV is not connecting to WiFi, you must reset it. Unplug your television and wait 60 seconds. Press and hold the power button on tv remote for 30 seconds while the TV is unplugged. After 60 seconds, reconnect your Samsung TV and it should connect.

1. Unplug the Samsung TV from the wall

While it may seem obvious, unplugging your Samsung TV from the wall socket is the most common way to get your WiFi back up and running. The key here is to wait the entire 60 seconds. Have some patience and wait at least a minute before plugging it back in.

Find and hold the power button on your Samsung TV for 30 seconds while it is unplugged. Check that you’re holding the power button on your TV, not the remote!

This helps to drain any remaining power in the TV and allows it to soft reset itself. This is not the same as simply turning the remote on and off! When you plug the TV back in after 60 seconds, it should power back up without issue.

While this fix should work in roughly 70% of cases, the remaining 30% may be more difficult. If you’re still having trouble connecting your Samsung TV to the internet, try the solutions listed below.

2. Update your TV’s software

Running outdated Samsung account software on your TV can result in a variety of issues. Normally, your TV will automatically download the most recent version for you, but this does not always happen.

I would simply ensure that the software on your television is up to date. You can find step-by-step instructions for doing this here. Please keep in mind that after a software update, your video and audio settings may be reset to their defaults.

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3. Alter the DNS number

Before attempting this next fix, ensure all your other WiFi-connected devices are operational. So, for example, take out your smartphone and tablet and try browsing the web.

Continue with this fix if these devices are connected to WiFi and working properly. If not, proceed to the next step, which is to reset the router/modem. We will update your TV’s DNS server number for this fix.

  1. Begin by pressing the Menu button on your remote, then select Network > Network Status.
  2. Your television will begin to test your wireless network connection. Given your connection issues, this will most likely fail, and you should see a pop-up stating that you are connected to the wireless network but not the Internet samsung support.
  3. Scroll down to DNS Server and then to IP Settings, which can be found at the bottom of this pop-up. “” or “” should appear.
  4. If neither of these appear, you must change your DNS Server number to one of them!
  5. After making this change, your TV should reconnect and the “Unable To Connect To Samsung Server” alert should be gone.

4. Set IP Setting to “Obtain automatically”

Sometimes network settings on your Samsung TV are changed by accident, and this is what is causing this issue. One obvious example is when the IP Setting is incorrectly set to “Obtain manually.” This means you must manually enter your IP address or your TV will not connect to the Internet.

To check your IP Settings configuration, press Menu on your remote, then Network > Network Status > IP Settings. Simply check the box next to “Obtain automatically” in IP Settings. If it doesn’t, replace it!

5. Factory reset Samsung TV

If powering off and on your TV and updating the software and DNS don’t work, it’s time to try a full factory reset.

To return your Samsung TV to factory settings, press the Home button on your remote and then navigate to Settings > General > Reset (for older models, navigate to Settings > Support > Self Diagnosis > Reset).

Enter your PIN code (“0000”). Your television will turn off and then back on, displaying the initial setup screen. If you’ve forgotten your TV’s PIN, you can easily reset it using your remote.

While the TV is on, press the following buttons on the remote control in the order shown, and your PIN will be reset to “0000.”

  • On the Samsung Smart Remote or Remote Control: Press +/- (Volume) button > Volume Up > Return > Volume Down > Return > Volume Up > Return
  • On the Standard Remote Control: Press Mute > Volume Up > Press RETURN > Volume Down > Press RETURN > Volume Up > Press RETURN

Once it’s done restarting, allow your Samsung TV a few minutes to reconnect. You’ll most likely have to reenter your WiFi Network name and password, but hopefully it’s working again!

6. Factory reset Samsung TV without remote

If you don’t have access to your TV’s remote, you can still factory reset it by pressing the power button on your TV. Depending on the model, this may be located on the right, left, or very bottom of the device.

With the TV turned on, press the Menu button and then navigate to Settings > General > Reset. There are other options if you can’t find these buttons on your TV or if it’s mounted in a confined space.

First, consider plugging in a USB keyboard directly into the back of your Samsung TV. The keyboard can then be used to navigate and reset your TV. If you have a Samsung Smart TV, you can also download the Samsung SmartThings app to your smartphone.

You can use your smartphone as a remote after connecting your TV to the app! Another option is to use a universal remote that you have lying around and enter the appropriate Samsung code for the remote to get it to work.

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You should have fully resolved your power issues by this point, but just in case, I’ve included some additional steps worth trying before calling it quits.

7. Reset Network

Sometimes, your established connection fails for whatever reason and must be deleted and reestablished.

Again, start by pressing the Source button on your remote, then navigate to Settings (gear icon bottom left) > Enter > General > Network > Reset Network. This will reset your network settings to factory settings.

This means that if you have your WiFi Network name and password already entered, they will be deleted from your TV and you will have to repeat the process (which is what we want).

It will take a minute to reset your Network but once it’s done you’ll be prompted to go back to Network Settings and sign back in, so have your WiFi Network name and password ready.

While this fix will end up working for the many of you, the unlucky few of you will need to try the additional troubleshooting steps detailed below.

8. Reset router/modem

If your router/modem is not functioning properly, your Samsung TV will be unable to connect to WiFi. Simply unplug the router for a few moments before plugging it back in. It may take a few minutes for the router to completely reset, but once it is, your Samsung TV should be able to reconnect to the Internet.

If this fails, you can try running an internet connection test. For a stronger connection, you may need to move the router closer to your Samsung TV.

As a last resort, you may need to hard reset your router/modem. On the router/modem, there should be a small button that you can press with a paper clip or ball-point pen. Remember that you’ll need to restart your WiFi and reconnect all of your devices to the new network.

If your internet connection problems persist after unplugging your router/modem and performing a hard reset, contact your internet service provider’s customer service line for assistance.

9. ISP Outage

If your Samsung TV still won’t connect to WiFi after all of that, I’d check to see if your Internet Service Provider is down.

While this does not happen very often, it is a distinct possibility. You can also check other smart devices, such as your smartphone or laptop, to see if the internet is down. All you can do in this case is wait for the servers to come back online.

If you follow your ISP (such as Xfinity) on social media, such as Twitter, they may notify their followers when Disney Plus will be available again. You can also look for information on websites like Downdetector.

Conclusion On Samsung smart tv won’t connect to wifi

To summarize, the main benefits of the Samsung Smart TV are watching high-quality online shows and controlling everything around the home with Smart Things; the faster your broadband connection works, the better your movie nights. You can try several fixes if your Samsung TV is not connecting to the internet.

Make sure you have a good internet connection and be patient if you need to reset the Smart Hub or your Samsung Smart TV for the best streaming experience.

You’re probably ready to unwind and watch the latest movies or TV shows on your new Samsung Smart TV.

FAQs on Why is My Tv Not Connecting To Wifi

Why is my Samsung TV not connecting to Wi-Fi?There are a few reasons why your Samsung TV might not be connecting to Wi-Fi. Some common causes include:
The Wi-Fi network is not in range.
The Wi-Fi password is incorrect.
The TV is not in the correct input mode.
The TV’s firmware is outdated.
The TV is experiencing a technical issue.

Why does my Samsung TV lose Internet connection?

If your Samsung Smart TV keeps losing internet connection, go to Settings > General > Network > Open Network Settings > Wireless and count the number of bars on the network. If there are only one or two bars, or if they fluctuate, you may not have a stable connection.

Why is my smart TV constantly disconnecting from the Internet?

If your wifi isn’t strong enough to keep a connection with your smart TV, it may disconnect completely. This may be more noticeable if you’re streaming in 4k quality, as this consumes more bandwidth than streaming in 1080p.

Why is my Wi-Fi connection not showing up?

Check that Wi-Fi is turned on at the top. If no security is enabled or you have previously connected to the network, your Android device will connect to it automatically. Connected will appear beneath the Wi-Fi network name.


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