How to Fix Unable To Connect To Samsung Server?[Full-Guide]

If so, have you ever used the Samsung smart tv to watch online content?

If that’s the case, you’re going to have a lot of trouble with the unable to connect to the Samsung server issue on your television.

For example, while you are browsing online content on your smart tv, an error message appears on the screen unexpectedly. “Unable to establish a connection with the Samsung server,” reads the error message. “Please try again later (189),” the message says.

There is no doubt that this error code indicates that the Samsung hub is unable to establish a connection with the Samsung server. There could be a variety of factors contributing to error198. The primary culprit, on the other hand, is a technical issue with the internet.

The inability to connect to the Samsung server is caused by an internet connection issue. According to the error message, there may be a Samsung server that is not available at this time. If this is the case, the error is only temporary and can be resolved quickly.

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Unable To Connect To Samsung Server

What are the possible causes of “Unable to connect to Samsung Server”?

There are a variety of factors that can influence the network connectivity of Samsung televisions. It could be due to regional issues or out-of-date software, or it could be due to incorrect DNS settings, among other things. After reviewing a large number of reports, we’ve identified a few common causes of the “Unable to connect to Samsung Server” error, which are listed below.

1. A problem with the Samsung SmartHub

2. Cache memory that has been corrupted

3. There are DNS issues to be concerned about.

4. The firmware is no longer up to date.

5. Internet access is restricted in a specific region.

6. Problems with the router

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What are the possible causes of “Unable to connect to Samsung Server”?

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In-Depth Troubleshooting and Diagnosis for Unable to Connect to Samsung Server [In-Depth]

If you have an internet connection, there is a good chance that you will be able to connect to the Samsung server. There can be a variety of reasons why the Samsung TV is unable to connect to the server. Some of them are as follows:

1. SmartHub Password Issue:

If you’re having problems with your smart hub, you should try changing the password on the device. Many users have reported success by doing so; it can’t hurt to try.

2. Incorrect DNS settings:

Modern smart TVs are equipped with a variety of different types of TV DNS settings, which allows them to be customized to work with any website or service of your choosing.

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As an example, if you have incorrectly configured the DNS address on your television, you may see an error message appear. This can be resolved by ensuring that the correct IP address is entered into your smart TV.

3. The smart TV’s firmware must be updated:

Some users have reported that outdated firmware is the source of their problems, as it can render smart TVs incompatible with the most recent streaming media protocols. Newer versions, on the other hand, are generally easier to use and tend to be more stable than older versions.

Data corruption is frequently caused by smart hub bugs. If you have a smart hub, make sure that it is up to date. If you have experienced a loss of smart hub data, make a backup of all of your information and attempt to restore it as soon as possible.

4. Slow or unreliable internet connection:

A slow or unreliable internet connection could have been the cause of the error message. You can resolve this issue by upgrading to a faster internet connection or by accessing the internet through a different device.

This error message is most likely being displayed when the Samsung Smart TV server is down. You will be unable to access any streaming services or apps until the server is brought back into service.

There is no need to be alarmed if you encounter Samsung TV error code 189 on your Samsung Smart TV. With a few tips and tricks, you should be able to resolve the problem.

Solution 1: Reset the network settings on your Samsung television.

Sometimes your established connection fails for whatever reason and it simply needs to be deleted and recreated from the beginning.

Starting with the Source button on your remote, go to Settings (gear icon bottom left) > Enter > General > Network > Reset Network to complete the process. This will reset all of your network settings to their factory default positions.

This means that if you currently have your WiFi Network name and password entered into your TV, they will be deleted and you will have to start over from the beginning (which is what we want).

Once the network has been reset, you will be prompted to return to Network Settings and sign back in, so make a note of your WiFi network’s name and password in case this happens again.

While the vast majority of you will be able to get by with this fix, a small number of you will need to go through the additional troubleshooting steps detailed below.

Solution 2: Altering the DNS server Number

Before attempting this next fix, make sure that all of your other WiFi-connected devices are functioning properly before proceeding. So, for example, take out your smartphone and tablet and try your hand at web surfing.

If all of these devices are connected to WiFi and functioning properly, then proceed with this repair. If this is not the case, skip this step and proceed to the next step, which is to reset the router/modem.

We will be changing the DNS server number on your television as part of this fix.

To do so, start by pressing the Menu button on your remote and then selecting Network > Network Status. Your TV will begin checking for a wireless network connection as soon as it is turned on.

Because of your connection problems, this is likely to fail, and you should see a pop-up message stating that you are connected to the wireless network but not to the Internet.

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Navigate to IP Settings, which can be found at the bottom of this pop-up window, and then scroll down to DNS Server to complete the configuration. You should see the IP address “8.8.8.8” or “8.8.4.4.” It is necessary to change your DNS Server number to one of these if you do not see either one of these!

Following this modification, your TV should be able to reconnect and the “Unable To Connect To Samsung Server” alert should be no longer displayed.

Solution 3: Reset the Router/Modem.

The Internet connection on your Samsung TV will be unavailable if your router/modem is not functioning properly.

Simply unplug the router for a few minutes and then re-plug it in to restore service. Once the router has been completely reset, your Samsung TV should be able to connect to the Internet once more. This may take several minutes, depending on how quickly the router was reset.

When all else fails, you can try running an internet connection test to see if your connection is working properly. It is possible that you will need to move the router closer to your Samsung TV in order to achieve a stronger connection.

It’s possible that you’ll have to physically reset your router/modem as a last resort. You should be able to press a small button on the router/modem itself with a paper clip or a ball-point pen if it is present.

Keep in mind that you’ll need to re-configure your WiFi and reconnect all of your devices to the new network after you’ve completed this process.

If you continue to have internet connection problems after unplugging your router/modem and performing a hard reset, you should contact the customer service line for your internet service provider for assistance.

Solution 4: Perform a Soft Reset of the system

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Perform a Soft Reset of the system

Performing a soft reset on your smart TV is extremely simple, and it will save you a great deal of frustration in the future. It is necessary to perform a soft reset if your screen remains blank or will not display anything, or if your computer cannot connect to the internet. It’s a quick and simple process. You should try this first before proceeding with the rest of the troubleshooting process. It has worked for millions of people all over the world.

In essence, soft resetting is the same as performing a hard reset, except that you don’t have to unplug your device or worry about losing any data. The majority of the time, it is used when your device freezes or a program crashes.

Following these steps will allow you to perform a soft reset on your television when it is malfunctioning:

  1. Press and hold the power button on the Samsung television remote control for several seconds.
  2. When the television restarts, press and hold the power button for a few seconds.
  3. Once the television has returned to normal operation, check to see if the problem has been resolved.

Solution 5: Sign out of SmartHub and then sign back in.

In the event that you’re experiencing difficulties with your Samsung Smart Hub, try logging out of your account and then logging back in. If this helps, restarting the sync process between your TV and the Smart Hub may also help to resolve the issue in question. It’s possible that you’re logged in, but the two separate apps aren’t syncing with each other for whatever reason.

It’s also possible that your account is syncing with multiple smart hubs or TV apps at the same time; in this case, signing out and back in will instruct the platform which accounts to sync with. So here’s what you should do:

  1. Go to the “Settings” section of the menu and then to the “General” tab to access the General settings.
  2. Once there, click on “Samsung Account” and then “My Account” to access your account. Finally, using the remote, select your account by pressing the “Select” button, followed by the “Sign out” button.
  3. After you’ve reset your smart hub, sign back into your account by highlighting it and agreeing to all of the terms and conditions again.
  4. Then, after you’ve completed the steps above, allow 10 to 15 minutes for the TV to connect to your Samsung Account. Then, return to the section where you were having trouble and see if the problem is still present there. Solution number three: Reset the router/modem.
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Solution 6: The Internet connection on your Samsung TV will be unavailable if your router/modem is not functioning properly.

Simply unplug the router for a few minutes and then re-plug it in to restore service. Once the router has been completely reset, your Samsung TV should be able to connect to the Internet once more. This may take several minutes, depending on how quickly the router was reset.

When all else fails, you can try running an internet connection test to see if your connection is working properly. It is possible that you will need to move the router closer to your Samsung TV in order to achieve a stronger connection.

It’s possible that you’ll have to physically reset your router/modem as a last resort. You should be able to press a small button on the router/modem itself with a paper clip or a ball-point pen if it is present.

Keep in mind that you’ll need to re-configure your WiFi and reconnect all of your devices to the new network after you’ve completed this process.

If you continue to have internet connection problems after unplugging your router/modem and performing a hard reset, you should contact the customer service line for your internet service provider for assistance.

Our Final Thoughts on Connect To Samsung Server

The best thing to do at this point, now that you have an arsenal of troubleshooting options available to you for resolving your inability to connect to the Samsung server, is to put them to the test yourself by following any of the steps listed above and making the most of your Samsung smart device.

FAQs on Connect To Samsung Server

What does the “Unable to Connect To Samsung Server” message means?

Unstable or poor network or WIFI settings – Because the error message states that the Samsung server could not be reached, it is possible that the problem is caused by a bad network or WIFI configuration. If this is the case, you can easily resolve the issue by resetting the network settings on your computer.

What is the best way to connect my Samsung TV to the server?

It is necessary to reset your network if your Samsung TV displays the message “Unable to connect to Samsung server.” To do this, start by pressing the Source button on your remote, then navigate to Settings (gear icon bottom left), Enter, General, Network, and Reset Network on your television. This will revert the network settings to their factory default settings.

Is Samsung a manufacturer of servers?

Enterprise users will always have fast, reliable, and cost-effective infrastructure solutions thanks to Samsung’s commitment to power and performance in its semiconductor solutions for servers and networks.

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