Software Update Not Available On Samsung TV – 5 Reasons!

👮🏻‍♂️ Why Is Software Update Not Available On Samsung TV? Samsung televisions are well-known for their technological advancements.

Fix Software samsung tv software update greyed out

These allow owners to stream various programs, search the internet, connect Bluetooth devices, and do various other things, but they must be updated.

What should you do if your Samsung TV refuses to update?

If your Samsung TV refuses to update, you can try an electrical or factory reset.

Check your internet connection, reset it if necessary, update the samsung tv update firmware via USB, or try to reset the Smart Hub, among other options.

Why Is Samsung TV software update not available?

The ‘Software Update’ option on Samsung TVs may be greyed out if the TV is not connected to the internet. To fix this, press the home button on your Samsung remote and go to settings, then select the support option. If the issue persists, it may be due to a temporary software glitch which can be fixed by restarting the TV. Additionally, users can download updates as soon as they become available from Samsung’s website.

Troubleshooting Issues and Fixes

The update is not available on your deviceWait for the update to be released for your device.
The update is taking too long to download or installCheck your internet connection. If it’s slow, try connecting to a faster network. If the issue persists, try restarting your device.
The update failed to installCheck if your device has enough storage space. If it doesn’t, free up some space and try again. If the issue persists, try restarting your device or resetting it to factory settings.
The device is stuck in a boot loop after the update availableTry booting your device in safe mode and uninstalling any recently installed apps. If that doesn’t work, try resetting your device to factory settings.
The device is experiencing battery drain after the update availableCheck if any apps are draining your battery and uninstall them if necessary. You can also try clearing the cache partition of your device.
Why Is Software Update Not Available On Samsung TV
How to update samsung tv

How to Fix Samsung Software Update Issues?

Tips to try:

To fix Samsung software update available, users can clear the cache and delete temporary files of an app or try a factory reset if the issue persists.

Why Is Software Update Not Available On Samsung TV
Why Is Software Update Not Available On Samsung TV

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Navigate to Settings, then Support, and finally Software Update. When you’re finished, click Update Now. New updates will be applied to your television. Please do not turn off the TV until the update is complete; updates typically take a few minutes to complete. Please note that its not applicable on other Tv brands like Apple tv, LG tv, google tv, android tv, and others.



If your Samsung remote keeps saying it’s not available, turn it off and let it completely drain its power. Hold down the ‘Return’ and ‘Play/Pause’ buttons on the remote control as soon as the TV is turned back on until the TV restarts.

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A TV software update is not possible. Simply put, the source, settings, or connections are unavailable. Select TV by pressing the Source button in the remote’s upper left corner. After returning to the Menu or home button, select Software Update from the menu of your Samsung smart tvs apps.

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It is critical that your Samsung TV be updated to the most recent samsung tv firmware in order for all of samsung tv software update function not available and for owners to have access to new programs, applications, and software in your hulu app.

Always check your internet connection if your Samsung TV won’t update. You can do this by pressing ‘Home’ on your remote, then ‘Settings’ > ‘Network’ > ‘Network Status.’ This will display the status of your connection and, if you are not connected to the internet, will display the various IP settings to reconnect your Samsung TV to WiFi so that the samsung tv firmware update can begin.


The great thing about Samsung TVs is that they typically do not require user interaction to perform available updates. This means that updates are typically installed automatically, but what happens if the automatic update fails to complete?

If the automatic update on your Samsung TV did not finish, you must restart it manually. To begin, perform an electrical reset by unplugging your television from the power source and waiting two minutes before plugging it back in. Then, go to ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now,’ which should restart the update process and results in a successful update of Samsung Smart Hub.


If you attempt to manually update your Samsung TV, you may have difficulty locating the actual update. If you follow the previous steps and look for the ‘Software Update,’ but nothing appears, it is possible that your Samsung is already running the most recent firmware or just press “select update” results.

You can try updating via usb flash drive if your Samsung hasn’t been auto update ( to the most recent available firmware. Go to and select ‘Support’ > type model number into the search bar and select the correct model > ‘Manuals and Downloads’ > ‘See More’ > ‘Download.’

After that, the firmware will be downloaded to your computer. Once the download is complete, copy it to a usb flash drive and insert it into your Samsung device TV to download apps the latest samsung tv firmware with the help of Samsung support results.

How can I force an update on my Samsung TV?

One of the problems you may have with your Samsung Smart TV is that the update button is greyed out. When this problem occurs, you will be unable to choose it and complete the required software update.

Here’s what you should do if your Samsung TV refuses to receive a firmware update.

Solution 1: Check your internet connection first.
When facing the greyed out TV software update issue, the first thing you should do is verify your internet connection.

If you have a problem with your internet connection, you can check to see if the problem is caused by your equipment.

  1. Shut down your Samsung Smart TV.
  2. Remove your modem and router from the power supply.
  3. Wait a minute before reconnecting your modem and router to the power supply.
  4. Wait for the lights to come back on.
  5. Start the Samsung Smart TV.
  6. Connect your Samsung Smart TV to the internet once more.
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You will not be able to update your TV software if your Samsung Smart TV is not connected to the internet or if there is no internet connection.

Solution 2: Enable automatic updates on your Samsung TV.
When a new software update becomes available, your Samsung TV will automatically download and install it. Turn on this function and see if your Samsung TV receives the newest update.

  1. Update samsung tv automatically
  2. Turn on your Samsung television.
  3. Connect the Internet to your Samsung TV.
  4. On your Samsung TV remote, press the Menu or Home button.
  5. Using the Samsung TV remote, navigate to the Settings menu.
  6. Locate Support in the left panel and choose it with your TV’s remote.
  7. Choose Software Update.
  8. Select Auto Update to have your Samsung Smart TV update automatically.

Solution 3: Restart your Samsung television.
A short software problem is one of the most prevalent causes of the Samsung Tv not receiving any software updates. To resolve this, restart your Samsung TV, which will refresh its firmware, removing any temporary issues.

  1. Press and hold the power button on your Samsung TV remote control until the TV goes off to restart it.
  2. Remove the power cord from the outlet and wait a minute.
  3. Reconnect your Samsung TV’s power cord.
  4. To switch on the Samsung TV, press the power button on the remote control once more.
  5. When the TV turns back on, see if you can now access the Samsung TV software.


If you are not having trouble finding the update but are experiencing problems within it becoming stuck, a few previously mentioned solutions will solve your update problem.

If your TV update is stuck, go back to the previous section “Samsung TV Automatic Update Was Not Completed” to see how to get your update to download apps again. You can also try simply turning off and on your Samsung TV to help reset it internally without having to go through more extensive measures in app store.


If you’re in the middle of an update and see an error code of “800,” this isn’t a message telling you how many seconds are left in the auto update. This error code is typically associated with internet issues and can be resolved in a variety of ways in select system.

If a “800” error code appears on your TV update, first try resetting your internet by following the instructions for your router. If this does not resolve your issue, perform a factory reset by going to ‘Settings’ > ‘General’ > ‘Reset’ > enter pin 0000 >’Reset.’ If this does not resolve your issue, you can also try to reset the Smart Hub by going to ‘Settings’ > ‘Support’ > ‘Self Diagnosis’ > ‘Reset Smart Hub’ > enter pin 0000 >’Done.’


If your update was completed but you are now seeing a black screen, this can be very concerning. Follow the steps below to resolve a black screen after completing an auto update.

If your Samsung television displays a black screen after an update, first check that it is set to the correct input. Once this is confirmed, double-check that all cables are securely connected. If your cables are loose or damaged, your screen may go black after an auto update that requires them to be reinserted properly or replaced features.


If you attempt to complete a software auto update and receive the message “This function is not available,” you must find a workaround in order to install the most recent firmware. Try the solution below to accomplish this.

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If a software function on your Samsung TV isn’t available, try accessing it without using an internet application. Holding the ‘Back/Return’ button on your remote control for a few seconds will bring you back to a TV signal or antenna. After changing the source, check to see if the software function is now available to you.


There will come a time when any application will need to be individually updated due to new software released by the app’s creators. If your Samsung TV’s ‘Update Apps’ function fails, this can cause major issues with the proper operation of any given app features.

If the ‘Update Apps’ function on your Samsung TV is not working, the typical solution is to perform an electrical reset by unplugging your TV directly from its power source and waiting two minutes before turning it back on. Make sure you’re updating apps correctly by pressing and holding the ‘Enter’ key over the app > ‘Update Apps’ > ‘Select All’ > ‘Update.’

Samsung tv update not available

Samsung TVs occasionally have issues with continuous auto update. This could mean that the updates are happening too frequently, or that the process is starting and then stopping.

If your Samsung TV continues to try to update, use your remote to turn it off, wait a few moments, and then press ‘Info’ > ‘Menu’ > ‘Mute’ > ‘Power’ (repeat this twice). When the Service Mode screen appears, select ‘Option’ > ‘Factory Reset’ and wait for the television to restart. If it does not restart on its own, wait 30 minutes and turn it on manually before proceeding with the setup.


If your update problem isn’t that your Samsung TV won’t stop updating but instead keeps restarting after the update, you’re going to have a lot of interruptions in your viewing experience.

If your Samsung TV keeps restarting after an auto update, there may be an issue with the devices plugged into your HDMI ports, especially if you have a Fire HD stick. Update the fire stick, but don’t add any other devices, such as a soundbar or Blu-ray player, to be controlled by that HD remote. You can also try a factory reset, which is described in the section “TV Update Error 800.”


If you have updated your Samsung TV, which was working perfectly with your internet prior to the auto update, you will be surprised if the TV no longer connects to WiFi features.

If your Samsung TV won’t connect to WiFi after an update, first check to see if the TV detects any WiFi networks by going to ‘Settings’ > ‘General’ > ‘Network’ > ‘Network Settings’ > ‘Wireless.’ If so, find your domain and log in. If your network is not detected, you will need to reset your router, which you can do by following the instructions in your user manual features.

Conclusion on samsung software update not available

You can now update your Samsung smart tvs without any problems. To fix the greyed-out software update option on their Samsung smart tvs, most users will have to close running apps such as Prime Video or Netflix. If the update problem persists, contact the Samsung TV team.


Why is the software update option greyed out on my Samsung TV?The software update option may be greyed out if your TV is not connected to the internet, or if there is no software update available for your TV’s model.
How do I fix the software update samsung tv not available?There are a few things you can try to fix the software update not available issue on your Samsung TV:
Check your internet connection and make sure it is working properly.
Restart your TV.
Reset your Smart Hub.
Update your TV’s firmware using a USB drive.

Why can’t I update the software on my Samsung smart tvs?

For instance, Software Update or Contact Support settings will be grayed out if your Samsung TV, gaming screen, or projector is not online because those options demand an online connection features.

How can I update the software on my Samsung TV?

Navigate to Settings on your TV’s remote and choose Support. Select Update Now after choosing Software Update. Your TV will download and set up fresh updates. Please wait until the update is finished before turning off the TV as updates typically take a few minutes.

How do I update the software on my old Samsung smart tvs?

On your Samsung remote, select Settings by pressing the Menu button. Click the Support tab, then click Software Update. Please exit and switch to Live TV as your TV source if the Software Update option is grayed out, then come back. 3 Choose “Update Now.”

What are the error codes for Samsung software updates?

Samsung software updates can be downloaded from Samsung’s website. Error codes such as 0-1, 001, 012, 102, 105, 107, and 301 can be fixed by resetting the Smart Hub, restarting the TV, or updating the firmware manually or automatically.


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