How Does Samsung Trade in Work? Customers can use trade-in to get a discount on new devices by trading in their old ones from multiple brands.
Trade in your old device for an immediate discount on a new one.
Our smartphones, tablets, and smartwatches all accept trade-ins.
So, how does Samsung’s trade-in system work?
Here’s how to do it and what you’ll need to do if you want to trade in your Samsung for a newer model.
WHAT IS A TRADE-IN PROGRAM?
Simply put, the Samsung Galaxy trade-in program will evaluate your device and provide you with trade-in credit that you can use only on the Samsung website or Samsung Experience store to purchase a device. You can trade in eligible devices such as smartwatches, mobile phones, tablets, and laptop computers.
There are numerous trade-in programs available. The one we’re talking about is the Samsung trade-in program, which can be completed in person at a Samsung experience store or online at the Samsung website.
HOW DOES SAMSUNG TRADE IN WORK?
A Samsung trade-in program allows you to exchange your old Samsung phone or tablet for credit toward the purchase of a new device. To be eligible for this program, your device must meet Samsung’s specifications.
Assurant, a Fortune 500 company that provides a variety of services including mobile device solutions, has partnered with Samsung. Assurant handles all Samsung trade-ins.
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6 REQUIREMENTS YOUR SAMSUNG DEVICE HAS TO MEET FOR A TRADE-IN
There are requirements that you, or your device, must meet in order for the Samsung trade-in program to accept it.
You can’t return your device if it doesn’t work at your best buy. This means that your device must be capable of turning on, charging, and not shutting down without being turned off.
Display of the Device
Your device must have no LCD screen damage on your galaxy note, which includes no pixelation, no black spots, and the screen must be fully functional.
This refers to your device’s overall performance. Aside from normal wear and tear, your device must not have an excessive number of cracks, breaks, scratches, or dents. This includes water damage, as well as damage to the charging port, SIM card tray, and/or battery.
Leased devices are not eligible for the Samsung trade-in program. Your device must be completely paid for. Please keep in mind that this also applies to contract devices.
Much like leased devices, if your device is on a banned list on your galaxy s21, it will not be eligible for a trade-in.
An FCC ID number is a certification stating that your device is valid for use in the United States. Your FCC ID number can be found at the back of your device in the battery pack.
CRACKED SCREEN TRADE-IN
Just because your device has a cracked screen doesn’t mean it can’t be traded in. There is, in fact, a special Samsung cracked screen trade-in program on your galaxy s20. If your device meets the criteria, it will be accepted at a discounted price. The following conditions must be met:
- An FCC ID is required.
- Not on any blacklists
- Factory reset has been completed.
- Reset software locking
It is important to note that even if your device meets these minimum requirements, it will be subjected to another round of inspection once it arrives at the Samsung warehouse. Simply put, Samsung professionals will evaluate your device to see if it meets their standards.
PREPARING YOUR SAMSUNG FOR A TRADE-IN
Your next step will be to prepare your Samsung for the trade-in process. This isn’t too difficult; in fact, you may have already discovered a few of these steps by accident.
It is critical to remember that you have 15 days from the date you receive your new device to ship in your old one. Failure to do so will result in the trade-in amount being charged to your account. Here’s how to get your device ready for a Samsung trade-in program:
- Removing Sim Cards and Memory Cards: Your sim card and memory card will be required for your new device. As a result, you are free to remove it.
- Back up Your Data: While backing up your images, music, and data is not required, it does help you keep everything. You can back up your data to your Samsung Cloud or Google account.
- Remove all Personal Data – Software Wipe: When removing your personal data, you must also remove your passwords, banking information, and email accounts.
- Do a Factory Reset: Doing a factory reset on your device is the final thing you need to do to prepare your device for a reset. Once completed it will be as if your device is brand new. Not sure how to perform a factory reset? No problem, follow the steps below:
Step 1 – Tap settings
Step 2 – Tab backup and reset
Step 3 – Tap factory data reset
Step 4 – Reset device
Step 5 – Tap Erase everything
HOW TO DO A FACTORY RESET ON AN ANDROID?
A factory reset works the same regardless of which brand of Android device you have. To perform a factory reset on your Samsung device like Galaxy s22 ultra, Galaxy s20 and Galaxy Tab s8 you must go through about five steps.
- Step 1: Navigate to the settings menu.
- Step 2: Select Backup and Reset.
- Step 3: Perform a factory reset.
- Step 4: Switch to the rest device
- Step 5: Select Delete Everything.
PREPARING YOUR DEVICE FOR SHIPPING
When shipping the device to Samsung’s warehouse, you’ll need a box that fits your device and something to protect it during transport. Any suitable box will suffice, and as inner cushioning, you can use bubble wrap, packaging paper, or packaging foam.
Then, make sure to wrap packaging tape around all of the box’s edges. Make sure to close all of the box’s openings and remove any labels. The shipping label can then be attached to the outside of the box; remember to tape each side of the label with clear packaging tape.
SAMSUNG DEVICE EVALUATION
When your device arrives at the Samsung warehouse, it will be subjected to another round of inspection. Professionals from Samsung will evaluate your device to see if it meets their trade-in standards.
If your device does not meet their requirements, it will be worthless as a trade-in. In this case, Samsung professionals will contact you to inform you that your device has been evaluated and has no value.
You can then contact Samsung and request that your device be returned to you. Don’t worry, you won’t have to pay anything extra.
By now you must be wondering, how long it takes Samsung to pay you your credit. Once your device has been through evaluation, it can take up to 30 business days for you to get paid.
IS A SAMSUNG TRADE-IN PROGRAM WORTH IT?
We’ve talked about how the Samsung trade works, but is it worthwhile? You should not settle just because you understand how Samsung’s trade-in program works.
Do your homework, or better yet, begin right here. Not only do we provide the best value for your devices, but an application takes less than a minute to complete and can be done from the comfort of your own home.
FAQS ABOUT HOW DOES SAMSUNG TRADE IN WORK
What do they do with phones when you trade them in?
If your old phone is in good condition, trade-in companies or carriers may be able to sell it directly on their websites without much refurbishment. If your phone is old or has a few dings and scratches, trade-in companies and carriers will be less interested.
What happens to trade-ins at Samsung?
Customers can use the Samsung Trade-In Program to trade in an eligible device and receive an instant trade-in credit toward the purchase of a new qualifying Galaxy device. The instant trade-in credit for trading in a smartphone or tablet is only available for New Samsung Devices.
What should I do before trading in my Samsung phone?
It’s critical to properly wipe the data from your old phone before trading it in. A factory reset will work if you first encrypt the phone. For Android users, if your current phone is running Android 6.0 (Marshmallow) or later, your data will be encrypted by default. So you’re all set.