Samsung Refrigerator not Dispensing Water (10 Reasons Why!) [2023]

Samsung Refrigerator not Dispensing Water? Some typical problems with Samsung refrigerators’ water dispensers include leakage and slow pouring. However, a Samsung refrigerator might occasionally fail to dispense any water. In order to resolve the problem, you must identify the reason why your refrigerator isn’t delivering water.

Samsung Refrigerator not Dispensing Water
Samsung Refrigerator not Dispensing Water

In this article, I include all the typical reasons why Samsung refrigerators don’t dispense water, along with the suggested fixes. Most of these problems may be solved without a professional’s help, but a few may require a technician or plumber. Go on reading.

VIDEO: Water Dispenser troubleshoot


1. The Child Lock or Control is On

Child Lock
Child Lock

Nowadays, kid locks are a standard feature on almost all Samsung refrigerators. The control panel, including the ice and water dispensers, are all turned off by the child lock feature. Therefore, you must check to see if the kid lock function is enabled, whether by accident or design.

How Can I Fix?

To make the water dispenser on your Samsung refrigerator work, you must turn off the kid lock. To disable the child or control lock on a touchscreen ice bucket display or control panel, press and hold the “Ice Off” option for three seconds. Make sure the “Water” mode is appliance parts selected rather than “Ice.”

2. Shut off the water supply valve.

Water supply valve
Water supply valve

Every Samsung refrigerator that features an ice maker and water dispenser has a supply valve, which serves as the line’s initial regulator warm water. For the water supply line to the refrigerator to function, this valve must be left open. Therefore, you must check to see if the water supply valve is open or closed.

How Can I Fix?

Your installation will determine where the water supply valve is located. The shut-oiceff valve can be located elsewhere or under your kitchen sink. If you’re unsure, follow the water line from under the Samsung refrigerator. Check to see if the main water supply valve is open, clear, and functional inlet valve.

3. The Hose Is Obstructed or Kinked

The water supply to your Samsung refrigerator can be disrupted by a kinked or obstructed hose. Depending on your installation, the line from the refrigerator to the main supply may be quite long and winding home appliance. No water will flow to the dispenser if the hose has a sharp bend or is smashed anywhere.

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How Can I Fix?

From the main supply valve to the back of the Samsung refrigerator, inspect the hose. Correct any kinks or obstructions you encounter. After you have pushed the refrigerator back against the wall or into the cabinet, make sure the hose is in good condition ice bin. Don’t let the hose kink or get crushed by the Samsung fridge itself.

4. The Water Supply Line is Dry

Despite the rarity of this issue, you should nevertheless make sure the supply is constant. A hose having obstructions within might not be able to maintain water flow. Difficulties could also arise from impurities in the water supply, fluctuating pressure from a purifier or filter washer repair ic installed in your home, and other similar problems.

How Can I Fix?

What you discover will determine the solution. You require a new supply line if the hose is seriously clogged and incapable of being unclogged. Similar to this, you can increase the supply at the main valve if the water pressure is low. However, you will need to seek professional advice if there are more plumbing issues.

5. Water Tank Is Freeze-Up

The water tank is also present in Samsung refrigerators that incorporate ice and water dispensers. You won’t be able to use the dispenser if the water in this tank is frozen. If your refrigerator is set to the ideal temperature, this issue is unlikely to arise because the water in the tank is the same temperature as the refrigerator.

How Can I Fix?

On the display panel, check the Samsung refrigerator’s temperature. Increase it a few degrees if it is too low. It is usually preferable to use the temperatures suggested by Samsung, which are -2°F (-18.9°C) for the freezer and 38°F (3.3°C) for the refrigerator (cooling mode).

6. There is an airlock at the water line.

If you frequently use the dispenser, a functioning Samsung refrigerator shouldn’t have an airlock in the water line. However, when you replace the filter cartridge, fix the water line, or put in a new door refrigerator, an airlock might develop. The water line or dispenser may become blocked by the airlock.

How Can I Fix?

To expel the air, push and hold the water dispenser lever for around two minutes. You may need to repeat this “press & hold” method for a few glasses if an airlock is severe in some cases. While the trapped air is releasing, you could hear a spitting sound. Continue until there is no more air at all in the water line.

To release any trapped air and rinse out any contaminants, Samsung suggests dispensing about 2 gallons (7.5 liters) of water. You might not need to dispense as much as you think. Nevertheless, make your decision depending on your research and the water flow ice dispenser.

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7. Filter Cartridge Obstruction

Water filter
Water filter

The supply line inside a Samsung refrigerator is effectively blocked by a clogged water filter cartridge. Therefore, neither the ice maker nor the water dispenser will function. Every six months, according to Samsung, the water filter should be changed.

On the display panel, several models feature a symbol for a water filter. When the water filter is not functioning properly, this indicator will become red. Replace the water filter if you see this icon lit up on the display panel.

How Can I Fix?

The water filter is simple to replace. Check the manual to see where the water filter is located, then buy a replacement by matching the component number and sticking it right into the tube. Ensure that the water filter is correctly inserted. The filter should lock into the tube when the fit is snug.

8. The Water Filter Is Out of Place

A misaligned filter, like a clogged cartridge, may be the blame for your Samsung refrigerator’s water dispenser not working. An error code on the display panel doesn’t always mean there is a problem. Therefore, you must check the installation of the water filter to find any irregularities.

How Can I Fix?

Readjusting the water filter in the tube or chamber until it is perfectly placed and locked is the solution. These filters are typically installed and inserted in a clockwise direction. Therefore, depending on the situation, you can either rotate counterclockwise or clockwise to correct any misalignment.

On the water filter tube of the majority of Samsung refrigerators, there are signs that read “padlock” and “unlock.” Additionally, the water filter cartridge features an arrow or line of indication. After you’ve inserted and fitted the cartridge, this arrow or indicator line needs to be in line with the padlock symbol on the water filter tube.

9. The Tube Is Not Fitted Properly

There is frequently just one water pipe or hose on Samsung refrigerators. The water dispenser and ice maker may, however, have independent tube fittings or lines in some versions. Therefore, if the water dispenser’s line is attached to the ice tray’s tube, it might not function.

Your water dispenser will operate when you press the ice lever even if the two tubes are not properly positioned or are attached to the wrong line. In a similar manner, pressing the water dispenser lever won’t fill your glass with water; it will instead load the ice maker or tray in the freezer.

How Can I Fix?

To find the two tubes, consult the handbook and model number for your device. These tubes are present in the freezer door of some models, such as those in the RSG series. If the lines are connected incorrectly, check the tube fittings and replace them. If these tubes are properly installed, the issue lies elsewhere.

10. The fridge’s door is ajar.

The external water dispensers on Samsung refrigerators only function when the refrigerator door is closed. However, your Samsung refrigerator might not dispense water if the fridge door doesn’t close all the way or the refrigerator doesn’t recognize it. The reed switches or gaskets may be at fault.

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Gaskets on refrigerator doors may get soiled, out of alignment, and distorted over time. Thus, your refrigerator’s door might not shut completely. Additionally, it’s possible that the reed switches on the Samsung refrigerator door’s magnets won’t work. Additionally, it’s possible that the door’s reed switches are damaged.

How Can I Fix?

Examine the gaskets, and if necessary, clean them. Gaskets that are worn out, distorted, or damaged need to be replaced. Similarly, if the magnets on your refrigerator door are broken, you need new ones. The reed switches assembly must also be replaced if they fail to recognize a closed door.

See ALso

Frequently Asked Questions about Samsung Refrigerator not Dispensing Water 

Why isn’t the water dispenser on my Samsung refrigerator working?

Check the water line connection if the water dispenser isn’t dispenseing any water. Verify that the refrigerator’s outside water line is securely attached. Turning on the water supply valve is recommended. Verify that there are no obstructions in the tube.

What causes the refrigerator’s water dispenser to malfunction?

When supply lines are blocked, frozen, or kinked, water may stop dispensing from the refrigerator dispenser. If the temperature is adjusted too low, a water line that passes through the freezer will freeze. Let the line thaw if there is any ice in it.

How do you clean the water dispenser in a Samsung refrigerator of mold?

Utilizing a bleach and water solution is the most effective technique to remove mold from a refrigerator water dispenser. Pour the solution into the reservoir after mixing one part bleach with three parts water, and let it sit there for around 15 minutes. Use a towel or sponge to clean away any leftover mold after 15 minutes have elapsed.

Why doesn’t my refrigerator produce ice or dispense water?

Make that the water shutoff valve is fully open and that the water supply is correctly linked to a cold water source. Verify that the water supply line is free of kinks. The flow of water may be hampered by a line kink. To restore proper water flow and pressure, straighten the water source line.

CEO and Editor at Samsungtechwin | + posts

I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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