How to Fix Hulu Keeps Freezing on Samsung Smart TV? [8 Solutions]

If you’re like me, you love binge-watching your favorite TV shows on Hulu.

But what if your Hulu keeps freezing on Samsung Smart TV?

Don’t worry, you’re not alone.

Thousands of Samsung Smart TV users have reported the same issue.

In this blog post, I’m going to show you how to fix the problem. So keep reading!

hulu not working on samsung smart tv
Hulu Keeps Freezing on Samsung Smart TV

What is causing my Hulu to not work on my Samsung TV?

You may experience difficulties streaming Hulu on your Samsung television if you do so for one of the reasons listed below:

  1. Because of a server outage on Hulu, you may experience difficulties while streaming on the service.
  2. Poor internet connection– If your internet connection is slow, you will be unable to watch Hulu on your Samsung television.
  3. Hulu application that is out of date– An out of date Hulu application can also cause issues when streaming Hulu on your smart television.
  4. If your Samsung smart tv‘s smart hub is corrupted or misconfigured, Hulu may cease to function on your Samsung smart tv.
  5. App cache for Hulu – Corrupted Hulu cached data can also cause issues when streaming Hulu on your smart tv, so be careful when using this feature.

What can I do to get the Hulu app to work on my Samsung smart TV?

Consider the scenario in which you are unable to watch anything on Hulu due to an outage. As a result, your Samsung Smart TV may be unable to access Hulu during the outage.

Hulu Buffering
What is causing my Hulu to not work on my Samsung TV?

Hulu outage refers to the fact that Hulu’s servers are not functioning properly in your area or across the globe. When this occurs, you will be unable to watch anything on Hulu at that time.

You can find out more about the Hulu outage by visiting websites such as DownDetector and isthisdownright. By using this website, you can provide information about the Hulu outage that is currently occurring in your area. You can also use this website to report a problem that you are experiencing.

You can also see any tweets that are related to Hulu not working if you follow the account. This may aid you in locating the Hulu outage or it may not work in your area depending on your location.

10 Ways To Fix Hulu That Keeps freezing on Samsung smart tv

Method 1: Cold Boot Your Samsung TV:

With the help of your TV remote, you can cold boot your smart tv and get it up and running. This will help you to resolve the issue of Hulu not loading on your Samsung TV. In order to accomplish this, you must follow the simple steps outlined below.

  1. Take your television remote control, for starters.
  2. Now, while holding down the power button on your remote, turn on and off your Samsung TV as many times as necessary. It may take you between 5 and 10 seconds to complete this task.
  3. Check your Hulu app after you have completed a cold boot to see if you are still experiencing issues.

Take note: Double-check that your home’s internet connection is operational. To check this, open any other app on your Samsung TV, such as YouTube, and see if you are able to play any videos on the platform.

Method 2: Restart the Smart TV by Pressing the Power Button Twice.

The process of disconnecting a device from its power source is referred to as power cycling. Additionally, it aids in the resolution of the Hulu not working issue through a cool boot. To perform a power cycle on a Samsung television, follow the steps outlined below:

  1. The smart TV should be turned off, then the power cord should be unplugged from the wall socket.
  2. Wait for at least 5 minutes before continuing.
  3. Connect the power cord to the wall outlet and then turn on the television.
  4. Try launching the Hulu application and seeing if the error has been resolved.
power cycle samsung smart tv
Restart the Smart TV by Pressing the Power Button Twice.

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Method 3: Clear the Cache of the Hulu Application on Your Samsung Smart TV.

Occasionally, cache and data that has been stored can cause problems with streaming. As a result, if you haven’t cleared Hulu’s cache and data on your Samsung television, you may experience problems. In order to clear the Hulu cache and data, follow the steps outlined below:

  1. Using your Samsung television remote, press the home button.
  2. Select the setting option from the drop-down menu.
  3. Support can be found by scrolling down.
  4. Select the device maintenance option from the drop-down menu.
  5. Choose Manage Storage from the drop-down menu on this screen.
  6. Select Hulu from the drop-down menu and then click on the view details link.
  7. Clearing cache and data can be accomplished by selecting clear data and then clearing cache and pressing the enter button on your remote.
  8. You can use the following steps to clear the Hulu cache on a Samsung television that was manufactured between 2020 and 2021.

Method 4: Hulu App Needs to be Updated

The Hulu app will not function properly if it is out of date. Additionally, the app should be updated to the most recent version in order to function properly. Some of the app’s features are also disabled due to outdated software.

The most common issue with an out-of-date app is that it crashes multiple times at the same time. Make certain, however, that the Hulu app on your smart TV is up to date. If this is the case, follow these steps to update the Hulu app on your Samsung smart TV:

  1. Press the Smart Hub button on the TV remote and then select Featured from the menu.
  2. Navigate to Hulu and then press and hold the Enter key until the video begins to play.
  3. When the submenu appears, release the button and select Update Apps from the list.
  4. Select All from the drop-down menu, and then click Update.
  5. After the update is completed, it will be checked to see if the error still exists.

Method 5: Hulu App should be Uninstalled and Reinstalled

Data corruption could also be the source of the problem, preventing the Hulu application from functioning properly. Uninstall the app and then reinstall it in order to repair the corrupted data. It is possible that the previous data has been corrupted.

In order to resolve the problem, it may be necessary to uninstall and reinstall the application. First and foremost, you must uninstall the application after reinstalling it. Follow the steps outlined below to uninstall Hulu from your Samsung television:

  1. To access the Smart Hub, press the Home button on your keyboard.
  2. Go to Settings and then select App from the drop-down menu.
  3. Hulu can be found by selecting System app and then searching for it.
  4. Select Delete from the drop-down menu, and then click OK.
  5. The uninstall process will now begin in a short while.

Once the application has been uninstalled from the television, it must be reinstalled.

To reinstall the Hulu application, follow the on-screen instructions.

  1. Press the Home button, then select Apps from the drop-down menu.
  2. Hulu can be found by selecting the Search icon and typing in Hulu.
  3. Select Hulu from the drop-down menu, and then click Install.

The app will now begin to download and install. Check the Hulu app to see if it is functioning properly.

Method 6: Remove and Reinstall your Device’s Operating System

It is possible that the device will need to be activated in order to use the Hulu service. When the device is not in use, this feature enables it to be turned off completely.

Also available is the ability to keep track of how many devices are currently connected to your Hulu account. Deactivating and reactivating the smart TV can help to prevent the Hulu app from not opening or not functioning properly.

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To accomplish this, you must first deactivate your Samsung Smart TV from your account and then reactivate it. Next, open the app and log into your account. As a result, the app should now be fully functional on your smart TV.

Method 7: Update the Samsung Smart TV

update samsung smart tv
Update the Samsung Smart TV

If you have tried the previous methods and the problem with Hulu not working on Samsung smart TV still persists, you should contact Samsung support. As a result, you should update the firmware on your smart TV.

Some features of the smart TV will not function properly unless the smart TV is running the most recent firmware version. It is necessary to update the Samsung smart TV in order to resolve the problem. Follow the instructions that are outlined below:

  1. Select Support from the drop-down menu under Settings.
  2. Select Software Update, followed by the option to “Update Now.”
  3. Once the update is complete, check to see if the error has been resolved.

Method 8: Reset the Smart Hub

It’s possible that the Smart Hub is interfering with Hulu’s operation. For example, the Smart hub itself could be corrupted or misconfigured in some way. When you reset the Smart Hub, everything is gone, including the linked app and any previously configured settings.

Hulu not working on Samsung TV can therefore be resolved quickly and easily by resetting the Smart Hub. Here are the steps to take in order to reset Smart Hub and resolve the issue:

  1. To launch Smart Hub, press the Home button on the TV remote control.
  2. Select Support from the drop-down menu under Settings.
  3. Scroll down to Self Diagnosis, and then select Reset Smart Hub from the drop-down menu.
  4. To confirm the reset, enter the 0.0.0.0 reset pin.
  5. The Smart Hub reset procedure will now begin.

Once the reset is complete, try to launch the Hulu app to see if it is functioning properly or if it needs to be repaired. If, on the other hand, the error continues to occur, switch to another method.

Method 7: Reset the Samsung TV to its Factory Settings

If the Hulu app is still not functioning, it is possible that a smart TV is the source of the problem. For example, a smart TV may be corrupted or unable to run the Hulu application. To resolve this issue, perform a factory reset on your Smart TV.

Before you factory reset your smart TV, make a backup of all of your important data. Performing a factory reset wipes out everything on the device and restores it to its factory default settings. In order to accomplish this,

  1. To launch Smart Hub, press the Home button on your television remote.
  2. Select Support from the drop-down menu under Settings.
  3. Select Self Diagnosis from the drop-down menu, and then click Reset.
  4. To confirm the reset, enter the 0.0.0.0 reset pin.
  5. Your smart TV will now begin the process of resetting itself.
  6. Once the factory reset has been completed, you can begin configuring your smart TV. Make certain that you enter the correct information when configuring u.

Method 8: Obtain the Most Recent Version of the Samsung Smart TV Software

The Hulu app, not working issue has been reported by many people as being resolved by updating their Samsung television’s software. To update the software on your Samsung television, follow the steps outlined below:

  1. Using your Samsung television remote, press the home button.
  2. Navigate to the settings menu.
  3. Now, go to the bottom of the page and select the support option.
  4. Select the option for software update from the drop-down menu.
  5. If there is an update available, select it and then press yes to confirm the update is being applied.
  6. After you have updated the software on your Samsung smart TV, check to see if the Hulu app is able to be accessed on your television.
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Bonus: Check your network settings to see if you can get your Hulu streaming to stop buffering or freezing.

1. Check to see if Hulu streaming is permitted on your network.

Some networks have limited bandwidth and may prevent you from streaming Hulu, resulting in Hulu streaming freezing or buffering, which can be frustrating. In the event that you are using cellular data or a satellite internet connection, you should try a different internet connection.

More information can be found at: What to do if Hulu won’t load or won’t start.

2. Check the speed of your internet connection.

The fact that buffering can occur due to a slow internet connection speed is well known to everyone. When in doubt, consult Hulu’s guide to testing your internet connection on computers, smartphones, tablet computers, smart TVs, gaming consoles, and other connected devices. Hulu’s Streaming Library requires sustained download speeds of 3.0 megabits per second (Mbps), 8.0 megabits per second (Mbps) for Hulu live streams, and 16.0 megabits per second (Mbps) for 4K content. Directly connect your device to your internet connection for the best results. Try restarting your computer or contacting your internet service provider for additional assistance.

3. Boost the strength of your Wi-Fi signal.

There are a few things you can do to improve the signal strength of your Wi-Fi network. Relocate your router to a different location. Remove wireless devices from close proximity to the router. Raise the position of your router. Also, refrain from using the same Wi-Fi network on other devices or for other purposes. If your router is more than a decade old, it should be replaced.

4. Restart the computer.

Occasionally, a restart can be used to quickly resolve a problem. Restart your Hulu streaming device, your home network, and the Hulu app on your device to see if the problem has been resolved. Check back with Hulu to see if the buffering problem has been resolved. A simple restart always resolves a wide range of issues. If Hulu freezes but other devices continue to function normally, it is likely that there is a problem with your device.

5. Perform an Update if Necessary.

Make sure you’re using the most recent version of the Hulu app and your device’s operating system. Check for updates to the Hulu app as well as your device’s operating system. There should be an official guide available on the Hulu Help Center as well as the official support page for your device.

Our Final Thoughts

If none of the steps above were successful, you can try contacting the Samsung television for assistance.

Additionally, you can report this issue to the Hulu team, who will be able to assist you in resolving the Hulu issue on your Samsung smart tv.

Frequently Ask Questions

What is causing Hulu to freeze on my Samsung television?

The incompatibility between the firmware (or software) of your device and the Hulu app may result in Hulu shutting down during the course of the operation on your device. It is possible that updating the firmware on your device will resolve the issue. In order to provide an example, we will go over the process of updating the firmware on a Samsung Smart TV.

What is causing Hulu to freeze on my smart television?

To resolve a frozen or crashing Hulu app on your smart TV, close out of the app and reopen it, update the Hulu app if any software updates are available, reset your smart TV, and check to see if any firmware updates are available on your smart TV, then proceed with the installation of the software.

What is causing my Samsung smart TV to freeze?

There are a variety of reasons why a Samsung television may experience frequent freezing. When this is the case, most of the time simply restarting the television will resolve the issue. Internet Connection: If your Samsung TV is a smart TV, the freezing could be caused by a poor internet connection or internet that has been cut off unexpectedly.

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