Netflix Not Working On Vizio Smart TV? Easy Fixes To Try!

The fantastic thing with Vizio Smart TVs is that you can download several well-known streaming apps like Netflix. But what happens if the Netflix app on your Vizio Smart TV stops functioning?

Fortunately, several tried-and-true solutions can be used to solve the issue. Here’s what you need to do immediately to get Netflix back up and running.

How To Fix Netflix Not Working On Vizio Smart TV?
How To Fix Netflix Not Working On Vizio Smart TV?

Netflix Not Loading on Samsung TV: Issues & Fixes

How to Resolve Netflix not working on VIZIO Smart TV?

Tips: Quick Solution

To fix Netflix on a Vizio Smart TV, press the Menu button on the remote and navigate to System >> Reset & Admin. Select “Reset to Factory Settings” and wait for the TV to restart. Then, open the Netflix activation page and enter the code given to you on the television. Finally, use static DNS server settings by turning off DHCP in Network settings.

1. Verify that Netflix is compatible with your Vizio TV.

In the late 2010s, several vintage Vizio TVs lost their ability to use the Netflix app. Most of these phones have outdated processors incapable of supporting the Netflix app. Most likely, these models will never once again be Netflix-compatible.

All Vizio models incompatible with Netflix are listed in the table below. However, as Netflix updates its app, that list will probably expand.

If your TV is on this list or is more than a few years old, the only valid options are to replace it or install a streaming stick. Undoubtedly, a streaming stick is a more affordable and convenient choice.

By connecting a Fire TV Stick or a Roku streaming stick to any TV, whether it is wise or not, you may watch Netflix on it. Both contain all of the popular streaming apps and are simple to use. I will choose Fire TV if you still need a preference, primarily because of the Fire Stick Alexa voice commands.

2. Restart your Vizio TV

Sporadic TV software errors frequently bring on app issues. Turning it off and back on again is the most significant fix for software issues in general.

The power button won’t restart your TV, though. Instead, when you push the off button on your TV, it enters standby mode instead of turning off. The TV can start up more quickly, but software problems may accumulate over time.

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You can compel your Vizio TV to perform a complete reboot. This is how:

  • Remove the TV plug from the wall.
  • Two minutes, please.
  • Reconnect the TV’s cable and turn it on.

3. Assessing Internet Speed

Due to slow connectivity, Netflix and other streaming apps may frequently experience buffering issues. In the worst situations, your internet connection can be too sluggish or unstable to reach the Netflix servers.

On your computer or phone, you may test your internet speed. First, ensure that your device is connected to the same network as your television. That also entails disabling mobile data and solely using Wi-Fi on your phone.

For regular streaming, you’ll need rates of at least 3–4 Mbps, and for HD, 5-8 Mbps. If your speeds are less, you’ll have to:

  • Look for potential interference sources (e.g., too many walls between your router and your TV).
  • Switch off your router (see the next section).
  • If you have network issues or believe you require an update, speak with your internet service provider.
Netflix Not Working On Vizio Smart TV?
Netflix Not Working On Vizio Smart TV?

4. Start your router again.

Your local Wi-Fi network is frequently the issue rather than your TV or the Netflix app. It’s simpler to restart your entire network and see if that fixes everything rather than trying to troubleshoot each network issue.

To maintain your network operating at its optimum, you should generally do this once a month or so. Verify that no one in your home is using the internet before continuing. This operation will turn off all network and internet connections for about five minutes during the reboot.

All right, let’s get going.

  • Your modem and router’s power cable should be unplugged.
  • Pause for 30 seconds.
  • Reconnect the power cables.
  • The modem and router need some time to start up.

Try to launch the Netflix app after your TV reconnects to the network. This is also an excellent opportunity to do another test if your network speeds were low when you first tested them. While restarting your router will frequently temporarily increase your speeds, it will only address some underlying issues.

5. Upgrade your Netflix application

Updates from Netflix are routinely made available to address bugs in their app or problems with TV compatibility. So if you have the most recent app version installed on your smart TV, you won’t have to deal with those previous flaws.

Only Vizio TVs running the older Vizio Internet Apps (VIA) and VIA Plus platforms are affected by this patch. Since 2018, every Vizio TV has used the SmartCast platform, which takes care of app updates for you.

On your remote control, press the V button (seen below) or the home button if there isn’t a V button.

Then, under My Apps in the app grid, scroll to Netflix.

  • When a menu shows in the bottom corner of the screen, press and holds the OK button on the remote control.
  • To remove the application, press the OK button once more.
  • To permanently delete the Netflix app, click Delete.
  • Activate the All Apps tab.
  • Continue scrolling until you find the Netflix app.
  • Your remote’s OK button should be pressed and held down until a confirmation message appears.
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Try the Netflix app once more. Again, you’ll have to reenter your Netflix login credentials.

6. Update the Firmware on Your Vizio TV

Like app upgrades, firmware updates can frequently help you with TV app issues. Unfortunately, only automatically updated Vizio TVs may have been used in the past. All you need to do is keep your TV online, which will take care of the rest.

The software on more recent Vizio Smartcast TVs can still be forced manually, but it also updates automatically. Although it should be optional, having this on hand is a good idea if the automatic update fails and doesn’t notify you.

  • On your remote, click the home or V buttons.
  • The system can be chosen from the menu.
  • To check for updates, click.
  • Hold off till your TV checks for updates.
  • If an update is available, confirm the installation.

Try the Netflix app again when the firmware has been updated.

7. Delete Netflix’s App Cache

While more recent Vizio TVs might not have an option for app deletion or update, they might have one for clearing an app’s cache. This is the equivalent of deleting cookies from your web browser, and it frequently fixes sporadic app bugs.

  • On your remote, click the home or V buttons.
  • The system can be chosen from the menu.
  • Visit Apps.
  • Tap System Apps.
  • Choosing the Netflix app
  • Then select Clear Cache.
  • Click OK.

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Netflix Not Working On Vizio Smart TV? Fix It Now

8. Deactivate your VPN

You can skip this step if you don’t utilize a virtual private network (VPN). But, of course, you probably need to know what one is to utilize a VPN.

The majority of streaming services attempt to restrict VPN traffic. Therefore, you won’t be able to access your streaming material if you’re using a VPN that Netflix has managed to restrict. Turning off the VPN and trying the connection again is the most straightforward approach to verify this.

9. Check Netflix on a different device.

On your TV alone, we have tried almost everything. Let’s first determine the extent of the issue before pursuing our most extreme course of action. On your PC or any other networked device, try launching Netflix.

It’s time to get in touch with Vizio support if Netflix works on your other devices but not your TV. However, if none of your devices can access Netflix, there might be an issue with your Netflix account or with Netflix’s servers.

10. Verify Netflix Server Health

Use Downdetector to see if other Netflix customers in your area are experiencing any issues. Netflix outages are often localized and quickly resolved. Additionally, you can check the Netflix support center’s “Is Netflix Down?” page.

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It’s time to contact Netflix support if you can’t find anything on Downdetector. They’ll be able to supply more recent information than I can in this piece.

11. Factory Reset Your Television

It’s time to try one final solution because we’ve exhausted all the simple fixes: a factory reset. Your TV settings will be deleted, including those for your Netflix app. But it can fix your streaming app issues if you delete all the settings and app data.

  • On your remote, click the home or V buttons.
  • The system can be chosen from the menu.
  • Click on Reset & Admin.
  • Reset TV to Factory Defaults by clicking.
  • Enter the password for the parental code. If you never set it somewhere else, this will be 0000.
  • Select Reset.
  • Allow the TV to fully reset and turn it back on for a few minutes.

Try launching the Netflix app once more right now. Any software or firmware issues that might have prevented Netflix from working on your Vizio TV should have been resolved.

Troubleshooting Netflix Not Working On Vizio TV
Troubleshooting Netflix Not Working On Vizio TV


A non-Android smart TV like those offered by Vizio has many benefits. They are simple to operate and rarely experience technological problems, yet occasionally Vizio TVs won’t come on.

But there is frequently little you can do when encountering app issues. For example, on Samsung TVs, there are various options for restarting apps, while Vizio TVs offer less flexibility. In essence, Netflix and Hulu expect you to phone their help number if one of their services fails to function on a Vizio TV.

Frequently Asked Questions

Why can’t I access Netflix on my Vizio TV anymore?

For a list of supported devices, go to devices. It indicates that your device can no longer stream Netflix due to technical restrictions. You must change to a supported device to continue streaming. Visit devices to view a list of supported devices.

Why does Netflix not function on my smart TV anymore?

It typically indicates that your network connection is having issues or that the device needs to be refreshed.

How do I reinstall Netflix on my Vizio smart TV after uninstalling it?

Utilizing the remote, press the VIA button. You can find your newly installed apps in the My Apps area of the Fullscreen VIA Plus Apps Window. While holding the OK button on the remote, select the app you want to add. Then tap OK to delete the application as directed at the bottom right.

CEO and Editor at Samsungtechwin | + posts

I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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