Samsung Refrigerator Error Codes List: How to Fix?

Samsung refrigerators are well-known for various qualities, but malfunctioning is one of them. Instead of paying a professional to inspect your Samsung refrigerator, you can troubleshoot the issue independently. Hence, understanding the error code on display is the first step.

In this post, I’ll explain the various error codes on your Samsung refrigerator and how to remedy the issue.

SAMSUNG FRIDGE ERROR CODE LIST

Seeing a string of characters or numbers on the display of your Samsung refrigerator might be discouraging, especially if you do not know what they indicate. The good news is that these letters and numbers represent error codes. The bad news is that you won’t know how to remedy the problem unless you understand what they mean.

Following, I will list the many error codes of a Samsung refrigerator, explain what they indicate, and detail how to repair the issue.

AP—ACCESS POINT

This is technically not an error code, but first-time users may find it frightening to see it. The AP code will appear on the display of your refrigerator when it operates as an access point, allowing you to use Wi-Fi services such as SmartThings.

Link the refrigerator to your home’s Wi-Fi network.

Connect the AP to your home’s router when it appears, wait for it to create the connection, and you’re all set.

5E—DEFROST FAILURE

The 5E error code indicates that the ice machine is clogged. There is likely a huge block of ice obstructing the chute and preventing water from flowing into the ice tray to produce new ice cubes.

OPTION 1: INITIATE A DEFROST CYCLE

Push and hold the PowerFreeze and PowerCool buttons together for 10 to 15 seconds or until the problem code stops flashing. Wait five to ten minutes or until the ice maker reactivates.

OPTION 2: DEFROST THE ICE MAKER MANUALLY.

Allow the refrigerator to sit unplugged overnight. Be sure to lay a few rags or paper towels beneath the ice maker to collect water droplets as the ice melts. Also, emptying the refrigerator before manually defrosting it would be best, as neither the refrigerator nor the freezer will be operational during this period.

OPTION 3: REPLACE THE DEFROST SENSOR.

If neither of the solutions above worked, the defrost sensor may be faulty. This ApliancePartsPros video should demonstrate how to remove the old defrost sensor and install the new one.

8E OR 14E – ICE MAKER DEFEAT

If the ice maker fails to produce a new batch of ice, this error code will flash on the refrigerator’s display. Regrettably, this symptom is associated with various illnesses, from simple to major ones.

• Defrost the ice maker manually.
• Call Samsung’s customer support

The ice maker uses multiple sensors for efficient operation, including a sensor that indicates when water should be added to the ice tray. Unfortunately, you cannot do much to remedy this issue, so it’s best to contact the local Samsung help center for assistance.

21E—FREEZER FAN FAILURE

A blower will be in your freezer’s far rear, redistributing cooled air throughout the little space. Occasionally, the fan may freeze in place, resulting in the display of error number 21E.

OPTION 1: RESET THE REFRIGERATOR.

Hold the Energy Saving and Lightning buttons for 8 seconds simultaneously or until the display’s lights flash. Wait for the refrigerator to reset, which might take 10 seconds to several minutes.

22E AND 22C—FAILURE OF THE REFRIGERATOR FAN

This error is nearly identical to 21E, except it signals an issue with the refrigerator’s fan. This is typically caused by keeping the refrigerator door open for too long, which can cause the compressor to kick into high gear and the fan to work overtime to chill the refrigerator’s contents.

• Reset the refrigerator.
• Let the refrigerator have a day of rest.
• Unplug the refrigerator and give it 24 hours to rest. The next day, close the refrigerator and freezer doors and plug the refrigerator back in.
• Call Samsung’s customer support

33E—FILL TUBE HEATER FAILURE

A fill tube warmer within the ice maker prevents ice pieces from obstructing the fill tube. This component may malfunction if the freezer’s temperature is too low or the ice maker is not defrosted every 6 to 10 months.

• Reset the refrigerator.
• Forcibly initiate a defrost cycle.
• Defrost the ice maker manually.

39C OR 39E—FAILURE OF THE ICE MAKER SENSOR

The ice maker sensor is in charge of monitoring the amount of ice in the bin. If it fails, it may instruct the ice maker to continue producing ice or to cease production entirely. A malfunctioning ice maker sensor may result from a malfunctioning ice maker, broken temperature sensor or loose connections.

OPTION 1: CHECK THE ICE MACHINE

Self-inspection of the ice maker can be difficult. Therefore, I strongly advise calling Samsung’s service line for assistance.

Nonetheless, if you attempt to diagnose or repair the problem, disassemble the ice maker and check for ice chunks inside it (you must defrost it afterward) or reconnect any loose wiring harnesses.

This video from Samsung Care should assist you in inspecting the ice maker.

41, 41C, OR 42

The 41, 41C, or 42 error number indicates that the refrigerator cannot connect to the Family Hub system. This is not a significant issue, as your refrigerator will continue to function normally, but you will lose access to the Family Hub’s smart capabilities.

• Solution number one is to reset the refrigerator.
• Restarting the Family Hub is the second step in the resolution.

Push the power button located on the inner panel’s upper-right corner. Wait until the Family Hub has completely rebooted before determining whether the issue has been resolved.

OPTION 1: UPDATE FAMILY HUB SOFTWARE

This Samsung Care video will demonstrate how to update the Family Hub.

AUTO WATER FILL ERROR CODE 76C

Several Samsung refrigerator models include an Auto Water Fill pitcher that, as its name implies, automatically fills with water to ensure that families always have access to crisp water. When the 76C error occurs, the pitcher is not filled with water.

Remove all water from the Auto Water Fill chamber.

Remove the cover beneath the compartment to drain the water, positioning a bowl or pitcher below to collect the liquid. See if resetting the refrigerator (see Solution 1 in section 21E) resolves the issue.

84C OR 84E—TORQUE LOCKING

This is one of the most severe issues you can encounter. The 84C or 84E error number indicates that the compressor’s rotor is locked in place, preventing the refrigerator from cooling.

• Contact Samsung’s customer support
• The compressor is one of the least accessible components of a Samsung refrigerator, and only a certified technician may reach it.

83E, 85, 85E, 86E, AND 88 88— LOW VOLTAGE

Any of these error codes indicate that your refrigerator is not receiving sufficient power. This may result from a recent power outage or other electrical irregularities.

• Solution number one is to reset the refrigerator.
• Restart the device forcibly.

Disconnect the refrigerator’s power cord or turn off the circuit breaker to force a reboot. Wait one to two minutes before returning power and determining whether the issue has been resolved.

FREQUENTLY ASKED QUESTIONS

What is the most common Samsung refrigerator issue?

Hundreds of customer complaints submitted to the CPSC’s federal safety database indicate unsafe interior temperatures among the most severe issues. The United States Consumer Product Safety Commission (CPSC) has verified that it investigates Samsung refrigerators.

Why won’t my Samsung refrigerator cool?

Verify that the door seals are not ripped, dusty, or worn. Unclean seals can result in breaches wide enough to allow warm air to enter, affecting cooling. If you observe filthy seals or frost accumulation around the gasket, clean them immediately and give your refrigerator up to 24 hours to regain its average temperature.

Why won’t my Samsung freezer cool?

Double-check the door seal when you discover that your Samsung freezer is not cooling as effectively as it once did. With time, the door seals may deteriorate, allowing warm air to enter. Insufficient airflow leads to the all-too-familiar problem of ice accumulation in your freezer.

What are the standard settings for a Samsung refrigerator?

On most models, the recommended temperature setting for the refrigerator is 38°F. For the freezer, the optimal temperature is -2°F. However, some models may have various recommendations on the control panel.