The tv has numerous connections, which allow you to enable and use many features on the smart tv.
However, if the Samsung Smart Tv HDMI ARC is not working, you may be unable to connect the television to other devices.
You can connect your television to soundbars or a smart hub. You may not be able to pair those devices with your smart tv if the ARC stops working.
The HDMI connections on Samsung smart televisions are in charge of connecting audio devices to the television.
Furthermore, the HDMI arc on Samsung tv aids in the transmission of sound between your smart tv and the home theater.
The sound cannot be transmitted if the Samsung Smart Tv ARC is not operational. However, the audio on the device will be muted.
Samsung Tv ARC stopped working is a common issue that is easily resolved.
Furthermore, we’ll show you how to fix ARC stopped working on Samsung Tv. Despite the fact that there are numerous methods, you can focus on the one that has solved the problem.
What exactly is HDMI ARC?
The HDMI feature known as Audio Return Channel is supported by the vast majority of Samsung televisions. HDMI ARC is intended to reduce the number of cables that connect your TV to an external Home Theater System or Soundbar.
The audio signal can travel both ways to and from the speakers, which improves the signal’s sound quality and latency.
In other words, an HDMI ARC-compatible speaker does not require a second optical/audio or optical cable. If you want to connect your TV to an ARC-enabled speaker, use an HDMI cable 1.4 or higher.
HDMI-ARC functionality is only available through a specific port on the TV or One Connect Box, and compatible external speakers are required. To enable HDMI ARC controls, you may also need to change the settings on the external speakers.
HDMI ARC supports the following audio formats:
- PCM is an abbreviation for Personal Computer (2 channel)
- DTS Digital Surround (up to 5.1 channel) Dolby Digital (up to 5.1 channel) (up to 5.1 channel)
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How to Solved Samsung Tv ARC Not Functioning
To resolve the Samsung Smart Tv ARC not working issue. You must follow these troubleshooting steps on your smart tv one by one.
Before you begin, make sure that all of the cables are properly connected to the smart tv and sound device. If the cables are loose, unplug them before re-plugging them. Following that, you can try troubleshooting methods.
Method 1: Examine HDMI-CEC (Anynet+).
When the HDMI-CEC is turned off, the Samsung tv ARC sometimes stops working. To get the arc to work again, you must re-enable the HDMI-CEC setting on your Samsung Smart TV.
On some Samsung TVs, HDMI-CEC is known as Anynet +. As a result, if your smart TV has Anynet + instead of HDMI-CEC, don’t be alarmed. To reactivate the HDMI-CEC or Anynet +, follow these steps:
- To access the menu, use the tv remote’s “Home” button.
- Go to Settings, and then General.
- Select External Device Manager, followed by Anynet+ (HDMI-CEC).
- To activate it, press the “Enter” button on the remote.
- Check to see if the error still exists.
Method 2: Check the Audio Output
When you use a third-party soundbar or home theater on your Samsung television. You must ensure that HDMI ARC is enabled. After that, on your speaker, change the input source to HDMI ARC.
When ARC is enabled, your television can easily produce sound. To do so, navigate to Settings > Sound > Sound Output. Then, from the list, choose Receiver (HDMI).
Method 3: Quick HDMI ARC Troubleshooting Checks
The same troubleshooting tips listed below can be applied to HDMI eARC. However, because HDMI eARC supports “plug and play,” you should have no problems as long as both devices are eARC compatible. If your TV did not detect ARC during setup, follow these quick troubleshooting steps:
Unplug and reconnect the HDMI cables. Power cycle all devices by turning them off, unplugging them from the wall, plugging them back in, and turning them back on.
- Turn on HDMI-CEC.
- Alter the sound settings on your television.
- Set the ARC/eARC or TV audio input mode to “Auto” or “On.”
Method 4: Confirm that the device is compatible.
If you intend to use the ARC/eARC feature on your TV, make sure that both devices are ARC/eARC compatible. If not, you’ll need to use an audio cable or optical cable to connect your TV to an audio system.
If you are having trouble configuring your soundbar and your TV, refer to the Setup Guide for instructions on how to configure the soundbar and your TV.
Method 5: Turn on HDMI-CEC (Anynet+).
When your HDMI-CEC setting on your Samsung TV is disabled, the ARC feature may stop working. To resolve this, you must re-enable the HDMI-CEC settings on your Samsung TV.
Samsung’s smart TV features have perplexing names. HDMI-CEC is also known as Anynet+, a feature that allows customers to control their televisions using Samsung smartphones or other devices. The confusion arises when you notice that the feature’s name has been changed to Anynet+.
Sometimes a simple set of fixes is all that is required to solve a problem. To resolve the problem, you could try the following steps:
- Navigate to the home menu.
- Next, go to “Settings” and then “General.”
- Then, confirm that “External Device Manager” is selected.
- After that, look for “Anynet+” and press “Enter.”
- This will ensure that your television works to its full potential.
If you are still having problems with Anynet+, please see the solutions listed below.
Method 6: Turn on Sound Output
If you’re using a soundbar, home theater, or another audio system to round out your audio and visual experience, make sure the input source is set to HDMI ARC. This will ensure that you get the best audio quality possible from both your television and your sound system.
If you have an HDMI ARC option on your remote, make sure it is turned on. Then, on the back of your soundbar or surround speaker, set the input source to ARC.
One of the most common TV problems is a lack of sound. Typically, this is caused by a change in the settings. To fix the issue, navigate to Settings > Sound > Sound Output. Then, from the list, select Receiver (HDMI).
Method 7: Utilize HDMI Diagnosis
If your newly purchased HDMI cable isn’t working, there could be a problem with the product’s quality. Quality cables usually work well and are trouble-free because their wiring is thick and metallic, preventing noise and unwanted signals.
The problem could be solved simply by replacing the cable. However, replacing the cable every time this occurs is inconvenient.
There is an alternative method that does not necessitate the replacement of the cable. The latest Samsung TVs include an in-built feature that helps to stabilize an HDMI signal and improve compatibility.
If you’re not sure how to diagnose HDMI cables, please follow these steps:
- To access the menu, use the remote’s Home button.
- Select “Device Care” from the left-hand menu after selecting “Support.”
- Choose “self-diagnosis,” then “signal information.”
- To test your HDMI cables, go to Signal History and then select the HDMI Delay Level option.
- Now, choose one of the following options:
- Basic: Resets the device to its factory settings for normal operation.
- Slow 1: There is a slight delay before it determines that the HDMI cable is unable to transmit any signal.
- Slow 2: Adds a significant delay to the sound signal.
If a low-quality HDMI cable is used, video and audio will not be transmitted at high speeds. To resolve this issue, navigate to Settings > HDMI Delay Level and adjust the Audio Sync setting to 1 or 2 milliseconds (slow 1 or slow 2). This will improve the signal of the bad HDMI cable, but there will be a slight delay in the sound.
Method 8: Check that the HDMI cable is not damaged.
So you have a Samsung television that you want to connect to your surround sound system. You have an audio cable, but before you plug it in and turn it on, you should make sure it works.
Check for physical damage on the outside of the cable; if there isn’t any, look for internal damage. Check that the insulation is still intact and that the wires are securely fastened.
The performance of a Samsung TV HDMI cable is critical to your viewing experience. A faulty HDMI cable could result in a poor image, audio issues, or no picture at all.
If you suspect your HDMI cable is causing problems, use a multimeter to check for internal damage and, if necessary, replace it with a new one — but only if it is an official Samsung cable.
Method 9: Update your Smart TV
If your Samsung smart TV’s HDMI ARC still does not work, you should update it. Updating the firmware on your smart tv may help the function to work again.
Furthermore, after installing the update, the ARC function compatibility will be improved. Navigate to Support > Software Update and then Update Now on your smart TV. Following the update, the television reboots to resolve the issues.
Our Final Thoughts
There are some audio issues with Samsung TVs that can be resolved by following a few simple steps. First, enable the Anynet+ setting, which turns on all HDMI devices connected to your TV and allows you to control them all with a single remote.
If you’re using a coaxial cable, make sure it’s connected to your TV’s ARC/HDMI input. Check to see if your soundbar’s ‘AUDIO OUT’ option is enabled or set to HDMI ARC (check your instructions manual or user manual).
Many users experience HDMI ARC, not working issues when using a third-party cable or attempting to connect to a third-party device or even their PC.
Frequently Ask Questions
Why isn’t the Samsung HDMI ARC working?
If your Samsung TV HDMI ARC is not working, unplug all other external devices that are connected to your TV, ensure that the cord is securely inserted, that there is no visible damage to the cord, turn on the AnyNet + (HDMI-CEC) function, and follow the proper setup steps.
Why isn’t HDMI ARC working?
Clear the cache and data from your Android TV device. Restart the TV and audio system by following these steps: Turn off the television and the sound system. Disconnect the power cords (mains lead) as well as the HDMI cable from the TV and audio system.
How can I tell if my HDMI ARC is operational?
Examine the HDMI ports on the back of your TV, soundbar, or receiver. If an HDMI port supports ARC, it should be labeled as such. For it to work, both your TV and the soundbar or receiver must support ARC.