Are you experiencing the “Netflix not loading on Firestick” issue? This problem may be caused by a bug in the software, a corrupted cache, or even a slow internet connection, among other things. You will need to carry out several troubleshooting procedures to resolve this problem.
A typical media streamer connecting to the TV’s HDMI port to access streaming services is the Amazon Fire TV Stick.
You may install your favorite Android apps on this device, enabling you to watch movies, play games, and listen to music. People who want to change their conventional TV into a smart TV can do so easily.
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Why won’t my Netflix function on the Fire TV Stick?
When using your Amazon Fire TV Stick, one of the problems you could run into is when the Netflix app is unresponsive. Especially if you want to unwind and watch your favorite Netflix show, this might be an unpleasant experience.
The suggested troubleshooting steps to resolve the Netflix app not working on Fire TV Stick are listed below.
1. Verify Your Network Connection
The first thing to check is the WiFi network that your Amazon Fire TV Stick is connecting to after you’ve made sure the outage is on your end and not Netflix’s.
Connecting from another device, such as a computer or smartphone, is the simplest way to verify this. In most houses, there is typically more than just the Amazon Fire TV Stick connected to the WiFi. Check to see whether they have Internet access and if they can connect.
Try login into another streaming service or inspect the router if the Fire TV Stick is the only device connected to the network. The network itself is not the problem if Netflix works fine; the Fire TV Stick’s particular network connection may be the problem.
2. Restart your Firestick
Is there anything that is turning it off and back on again that can’t fix? There are many issues, but a short power cycle is still the most straightforward approach to try to fix a computer issue. Your Fire TV Stick is essentially just a tiny Android computer.
Reconnect your Fire TV Stick to the wall outlet after 30 seconds have passed since you unplugged it. It will obtain a network connection once more and (hopefully) fix any connection problems.
3. Examine several programs
If you try to pick a particular program and receive error 0013, the particular program, TV show, or movie may be flawed or corrupted in some way. Try switching to a different Netflix program. If it allows it, use your Viewing Activity page to inform Netflix of the issue with the program you were unable to watch.
4. Remove All Data
Still not functioning? The next step is to delete your application data and cache from the Fire TV Stick.
The quantity of data your Fire Stick is holding for Netflix may have caused a hiccup even though it is a capable tiny microcomputer with some restrictions. You can restart everything by clearing the cache and the data. This is how to go about it.
Press the Home button on your Fire TV Stick to access the Settings menu. Choose Manage Installed Applications after selecting Applications.
- Select the Netflix app after navigating to it.
- Select Clear Data by going there. You must pick it once more after choosing Clear data. After deleting all the data, click Clear cache and choose that option.
- Wait 30 seconds before unplugging the Amazon Firestick from your TV after all the data and cache have been cleared. Reconnect it, then see if your issue has been resolved.
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5. Refresh Netflix
Your Netflix app may be outdated, and incompatibility may prevent your earlier program version from communicating with the servers. Fortunately, updating the app is a breeze. This is how:
- After pressing the Home button, look in the App Section for the Netflix app.
- As soon as you click on the app, if the Netflix app needs to be updated, the Update option will show up. Select Update, wait for it to finish, then restart Netflix to see if the patch was successful.
6. Upgrade the firmware on a Fire Stick
There may be other things that also require updating than the Netflix app. Therefore, update the firmware on the Fire TV Stick as well. To check for updates, carry out the following:
- On the Home Screen, choose Settings, then select System. To view the latest Fire TV Stick firmware, select About from the System menu.
- To automatically download the updated Fire TV Stick firmware, check for System Update.
- You have the option to choose install system update after the download. If not, the updates are installed automatically after a restart or 30 minutes of idle time.
7. Reinstall Netflix after uninstalling it
You should uninstall Netflix from your Firestick and then reinstall it if the remedies above don’t cure the problem. This approach could take longer than others, but it has a history of success.
- Click Managed Installed Applications under Settings.
- Choose Uninstall after choosing the Netflix app. Hold off till the procedure is over.
- Go back to the main menu and choose the search bar after it has been uninstalled. Then, choose the app from the list of options after typing Netflix.
- Install the Netflix app after choosing it. Please open it and use your login information to access Netflix when it’s finished.
8. Reset the Fire Stick
Resetting your Fire TV Stick to factory default is the final thing to attempt. Resetting your Fire TV Stick means that everything will be reset. Your Fire TV Stick will be restored to its factory settings once you do this, losing your sign-in information, personal preferences, and apps.
- Navigate to Settings once you’re inside the menu and click it. You may reset the Fire TV Stick from the System menu, which is accessible by scrolling to the right.
- Locate and choose Reset to Factory Settings. If you have a PIN, you might also need to input it.
Which of the troubleshooting techniques worked for you? Let us know. After trying every troubleshooting technique described in this post, if the Netflix problems on your Fire TV Stick still don’t go away, we advise contacting Amazon Device Support because the problem could be hardware-related.
Frequently Asked Questions
Why won’t my Netflix load?
Refreshing the data is necessary to make the Netflix app functional once more. However, how do you update the data? Go to Settings > Apps > Apps in the Android Settings app, scroll down, and hit the Netflix entry. Navigate to the Storage section of the Netflix submenu, then select Clear data and Clear cache.
Why is Netflix taking so long to load?
Unplug the power cable if you are unsure that your gadget is totally off or need help locating the power button.
Turn off your device for at least thirty seconds.
Try Netflix once more after turning on your device.
How can I get Netflix to start up again?
By logging in to Netflix and choosing Restart Your Membership from any profile, you can restart your Netflix membership (except a Kids profile). Note: If you need to reset your password, click Add Streaming Plan > Restart Your Membership on the Account page after being taken there.
What is happening right now with Netflix?
Our streaming service is not presently being interrupted. We work hard to deliver you the TV episodes and movies you want whenever you want to view them, but a service interruption rarely occurs.