Prime Video Not Working With HDMI: How To Make It Work?

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Is your Prime Video Not Working With HDMI? Amazon Prime won’t play on HDMI when you want to view a show on your screen. Are you experiencing this? Does Amazon Prime Video not work with your HDMI cable? Be at ease; we present you with the most accessible remedies so you may resume watching your favorite programs.

The world’s largest marketplace for online transactions is It has participated in additional technologically successful projects over its successful years. Amazon has risen to become one of the top five tech corporations in the world due to this.

Fixing Prime Video Not Working On HDMI
Fixing Prime Video Not Working On HDMI

One such item available online is Amazon Prime Video. A great product that allows you to view any TV or movie you choose. A subscription to Amazon Prime Video is now almost universal, but it was incredible when it first went online.

As a result, individuals no longer need to rent pricey physical copies or visit theaters to watch their favorite movies. Instead, consumers may click a button to download whatever movie they like.

Can you use HDMI to watch Prime Video?

Why is an HDMI cable required for Amazon Prime Video? This is because fast audio and visual data transmission from the transmitter to the receiver is accomplished via an HDMI cable.

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Usually, multimedia files are sent using HDMI connections from a data-compatible device to a more significant output device, such as a large monitor or speaker. Strict encryption is used to transmit all data. The acronym for the High-Definition Multimedia Interface is HDMI.

If you subscribe to Amazon Prime Video and use the mobile app, you may link it to your TV for a more immersive viewing experience. Customers who own conventional TVs that aren’t smart will particularly benefit from this.

Why won’t my Amazon Prime Video HDMI play on the television?

A physical part is an HDMI cable. Burns breaks, and damages occasionally happen. The HDMI cable could become dysfunctional or worthless due to such damage. Your HDMI cable for Amazon Prime Videos may not function for several reasons, including physical damage.

It’s also possible for the HDMI cable to stop working due to specific settings on your device or Amazon Prime Video. For example, maybe you neglected to overwrite a bad update. Alternatively, your device’s HDMI port can have some damage. Consequently, there will be a problem even if the cable functions perfectly.

We’ll review most fixes for the HDMI-compatible Amazon Prime Video shows that won’t play.

How to fix Prime Video Not Working With HDMI?

1. Update your subscription to Amazon Prime Video

Make sure your Amazon Prime Video account has a current membership. To entice customers to renew their subscriptions, Amazon disables certain features on the Amazon Prime Video program, such as HDMI connectivity, when past due.

You can view your current subscriptions in the “My Accounts” area of the Amazon Prime Video app.

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Troubleshoot Prime Video Not Working HDMI
Troubleshoot Prime Video Not Working HDMI

2. Modify the HDMI port to play Amazon Prime

It is possible for the HDMI port where your HDMI cable is plugged into malfunction or break, leaving you with the difficult task of attempting to connect your display and the Amazon Prime Video app.

Try switching to a different HDMI port on your monitor to see if it works. The external ports on your monitor could become clogged with dust, disrupting connections. Consider cleaning your HDMI and USB ports before plugging in your HDMI cable again.

You should try connecting directly to the HDMI port on your display if you use an HDMI hub or splitter for your HDMI cable because some HDMI hubs can interfere with power.

Multiple HDMI device connections on your TV may cause inevitable screen interruptions and problems. Try unplugging everything but your HDMI device to access Amazon Prime Video.

3. Swap out or clean your HDMI cable.

Use a different HDMI cable in its place if your damaged one is an HDMI cable. If you don’t have a backup, you can temporarily use these instructions to revive your HDMI cable.

Sometimes the problem is not with the HDMI cable, which can break or stop working. Instead, occasionally some material sticks in its skull, breaking the connection. You could try cleaning the head’s dust yourself. How to do it:

  • First, unplug your HDMI cable from the device with the Amazon Prime Video app on it and the display.
  • Second, dab a little bristle brush with some rubbing alcohol.
  • Rub it gently within the HDMI head of the cable to avoid scratching any metal parts.
  • Use this method to clean the HDMI port as well.
  • Finally, re-plug the HDMI wire.
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Prime Video Not Working On HDMI?
Prime Video Not Working On HDMI?


Being frozen on a blank screen is irritating, so if you’re still here, you should get in touch with Amazon customer service. We hope that our advice was able to solve your HDMI won’t play Amazon Prime Video problem.

Frequently Asked Questions

Why does HDMI not support Amazon Prime?

Amazon Video won’t function on the TV if your device is incompatible with the HDMI cable or the HDMI cable is too old. The cable rating must be at least HDMI 1.4 to watch high-definition content; if you wish to use the full 4K format, you must use HDMI 2.2.

Why won’t my TV play Amazon Prime Video?

Close the Prime Video app, turn off your device, unplug it for about a minute, then plug it back in and turn it back on to restart it. It should be noted that alternatives exist to restart or power reset an Android TVTM or Google TVTM using the remote control or the TV menu if the power chord is not readily available.

What kind of HDMI cable supports Prime Video?

An HDMI cable that supports HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and HDR content) must connect any external devices to your TV or display.

Which televisions work with Amazon Prime?

Smart TVs Almost all can stream in up to 4K Ultra HD and are compatible with Prime Video, including models from LG, Panasonic, Philips, Samsung, Sony, and Vizio. TCL, Changhong, Haier, Hisense, Insignia, and Skyworth are other brands supported.

Why won’t Prime Video cast?

Please make sure the software on your Chromecast device is current. Ensure both the iOS or Android version of your device and the Prime Video app are current. Make sure Google Play Services are up to date if you’re using an Android device.



  • Trevor Eason

    I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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