Prime Video Not Working On Android TV? Here’s The Perfect Fix!

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While watching web series or other content on Android, did your Amazon Prime video become stuck?

Do you know why this problem happened and how to resolve Amazon Prime video issues on Android phones? Well, this sort of problem typically arises when you execute the application.

There are several reasons why that might happen, but I assure you it is annoying. Nobody enjoys interruptions of this nature when enjoying their favorite mobile films.

Prime Video Not Working On Android TV
Prime Video Not Working On Android TV

So, to assist you, I have created this essay. This article will examine why Amazon Prime Video won’t play as well as the best workarounds.

Why Isn’t Amazon Prime Video Playing?

You may be aware of Amazon Prime Video, a free streaming platform that lets users watch various videos. Any device, including an Android phone, Smart TV, iPhone, iPod, Apple TV, etc., can utilize this software.

Although it is a top-rated app, some users have reported an error stating that while streaming Amazon Prime on Android/TV, it is not functioning. Users claim that the program fails and the video vanishes.

A server failure, a device failure, a software failure, or even a bad network connection can all result in this kind of error. Users have reported several errors, and looking through them will assist you in determining the cause of the problem.

  • 1007, 1022, 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7206, 7207, 7230, 7235, 7250, 7251, 7301, 7303, 7305, 7306, 8020, and 9003 are just a few of the video or playback errors.
  • Payment and Order Errors like 2016, 2021, 2023, 2026, 2027, 2028, 2029, 2040, 2041, 2043, 2044, 2047, 2048, and 7035 PIN Errors like 5014, 5016 are examples of errors relating to unavailable videos or applications.

Solutions To Fix Amazon Prime Video Not Working On Android TV

It’s time to go through some of the most excellent and efficient solutions to the Amazon Prime on Android/TV problem.

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Method 1: Reset your devices

Restarting the devices is the first thing I’ll advise you to do to fix the Amazon Prime video not working problem.

This approach resolves any bugs that arise in the phone and updates the device without any issues, whether you are using an Android phone, TV, or PC. Therefore, try restarting your devices before moving on to any other solutions.

Method 2: Verify Whether Your Amazon Prime Account Is Active

If restarting your computer doesn’t help, you should see if your Amazon Prime video account is still active.

You should be aware that not all Amazon Prime videos are free; therefore, in this case, you should see if your subscription has run out. Verifying your account is crucial whether you have a monthly or yearly membership.

The steps to check the account status are as follows:

  • First, open the app’s Account tab.
  • Go to Prime Video Settings next.
  • Your account information and subscription status can now be managed from here.

Check whether you are utilizing a different account across many devices. For example, Amazon Prime only permits using one account across two devices.

Ways to Fix Amazon Prime Video Not Working
Ways to Fix Amazon Prime Video Not Working
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Solutions To Fix Amazon Prime Video Not Working On Android TV

Method 3: Verify a Stable Internet Connection

A poor internet connection is another factor that can be to blame for your suffering from this problem. The smooth operation of any program depends on your internet connection. You can even restart your gadget once to get your internet to function correctly.

Method 4: Verify That Your App Is Updated To The Most Recent Version

Amazon Prime Video may not work on Android errors when the app uses an outdated version. This is because the older version of the app frequently needs to be fixed with the smartphone.

You might see the error message in such a circumstance. As a result, you should see if the app has any updates.

  • Open Google Play Store first, then select My Apps & Games.
  • The list of apps you have installed on your phone will appear.
  • Find Amazon Prime and check to see if there is an Update option.
  • When you select UPDATE, the program will launch with the most recent version.

Open the Amazon Prime Video app now to see whether the issue has been fixed.

Method 5: Utilize Amazon Prime Video on Different Phone

If the app isn’t functioning on your phone, try it on a different device. You can also use your PC to open the app and see if the issue persists.

If the app functions well on another device, there must be a problem with the first. Therefore, you should restart your phone once and check to see if Prime Video is still showing content.

Method 6: Delete Amazon Prime Video App Data

Such a mistake is frequent when the software collects a lot of data. You must erase your app’s data to access the newest Amazon Prime Video content.

  • On an Android device, navigate to Settings > Apps/Application Manager > Prime Video. Next, click “Clear Data and Clear Cache” and then click “OK.” After that, check to see if the error has been fixed by trying to watch the videos in the app again.
  • On TV: Using the TV remote, go to Settings > Applications > Manage Installed Applications > Prime Video. Tap Force Stop > Clear data after that.
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Method 7: Reinstall Prime Video

If the error persists, please reinstall the application. On occasion, the app is corrupted and stops functioning correctly.

  • If so, you should first uninstall the application.
  • After that, look for Amazon Prime Video on the Google Play Store. After selecting the Install option, a new version of the app will then be installed.
  • Enter the app now to verify that everything is operating as it should.
Why Won't Prime Video Work On My Android TV?
Why Won’t Prime Video Work On My Android TV?

Method 8: Halt other online activity

If you use Prime Video and another app simultaneously, the apps will be impacted by your mobile data usage. Start Amazon Prime Video after pausing any other apps on your device in this case.

This will ensure the error-free operation of the app. However, remember that the software needs to be fixed with VPNs. Therefore, turning off any unnecessary network gadgets is best to prevent a slowdown in your network connection.

Method 9: Remove the Do Not Track setting

You cannot watch videos on Amazon Prime if you are using Prime Video on your PC and the Do Not Track settings are active in any browser.

It would help if you disabled the Do Not Track option in that case.

To turn off Do Not Track, open the Chrome browser and select Menu > Settings >Privacy and Security >Cookies and other site data.

Method 10: Determine if the server is down

You could check to see whether the server is down if you continue to experience issues with Amazon Prime Video for Android. Although there are other reasons, server issues frequently prevent films from loading on Amazon Prime.

In that situation, you can visit the Down Detector website to look for the issue. This will let you know if the app is experiencing any server problems.

Click the option to check the status of Prime Video after you’ve opened the website. You will need to wait until the app site comes back online if it is down.

Method 11: Verify That You Are Using the Correct HDMI Cable

The HDMI cable is another factor that prevents Amazon Prime Video from operating on Android. Unfortunately, this occasionally occurs when using an HDMI cable to watch video on a device since the cable may have some flaws.

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Remember that the HDMI cable should have a minimum HDCP 1.4 rating for HD content and a minimum HDCP 2.2 rating for 4K content when watching HD content.

Video: Amazon Prime Video Not Working On Android TV?

Amazon Prime Video Not Working On Android TV?

Method 12: A Modern Fix For Amazon Prime Video Issues

In addition to all the techniques above, if you’re still looking for a quick and sophisticated answer, turn to Android Repair. With the help of this expert tool, mistakes or problems with Amazon Prime Video and other kinds can be quickly fixed on Android devices.

It can fix various issues that cause YouTube to stop operating, Snapchat to stop working, Instagram to keep crashing on Android, and WhatsApp to stop working.

The program is simple to use, solves mistakes, and returns the device to regular operation without technical expertise. Experts strongly recommend it because it can resolve the problem with a single click.

Therefore, download this Android Repair program to cure Amazon Prime Video not working on Android TV.

Conclusion

Amazon Prime Video is one of the most widely used video streaming services. The majority of online series and other entertainment are watched on it. However, it occasionally stops operating on an Android phone, TV, or computer, and even the movie loads slowly.

This blog has covered several solutions to the issue of Amazon Prime Video on Android.

Follow each one, then choose the one that best suits you to solve the issue. Finally, please use the comment box below if you need additional help or have questions.

Frequently Asked Questions

Why does my smart TV’s Amazon Prime Video not function?

Restarting the device can fix various problems if you’ve isolated the issue to that one. If it doesn’t work, try uninstalling and reinstalling the Prime Video app. After doing this, you’ll probably need to log into Prime Video one again.

Does Android TV support Prime Video?

You can “cast” Prime Video to your television if you have a Google Chromecast, Android TV, or Fire TV device. To cast to an Android TV or Chromecast: your TV to on. First, ensure that your phone and TV are logged into the same Wi-Fi network.

Why does Google TV not support Amazon Prime?

On Chrome, TVs, phones, tablets, or other devices, if Prime Video won’t load or respond, Delete the app’s cache. Restart the computer. Your device might be the problem.

References:

https://discussions.apple.com/thread/253696713

https://www.reddit.com/r/appletv/comments/xfc8w9/prime_video_app_not_loading/

Author

  • Trevor Eason

    I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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