Samsung Galaxy Watch Warranty [Detailed Answer]

Samsung Galaxy Watch Warranty. Have you recently picked up a Samsung smartwatch? 

Congratulations on reaching a new level of connectedness!

 Or perhaps you purchased it primarily for the fitness features. If so, we wish you the best in your fitness journey! Samsung smartwatches are pretty cool, but they aren’t exactly bargain basement items. 

Samsung Galaxy Watch Warranty
Galaxy Watch Warranty

Troubleshooting: Issues on galaxy watch warranty

IssueSolution
Cracked screen: If your Galaxy Watch screen is cracked, you will need to have it repaired or replaced. Samsung offers a two-year warranty on its Galaxy Watches, so you may be covered for the cost of the repair or replacement. However, if you have damaged your Galaxy Watch through normal wear and tear, you may not be covered by the warranty.Contact Samsung customer service to inquire about your warranty coverage and to schedule a repair or replacement.
Water damage: If your Galaxy Watch has been exposed to water, it may not be covered by the warranty. Samsung’s warranty does not cover water damage, so you will be responsible for the cost of any repairs.If your Galaxy Watch has been exposed to water, turn it off and dry it immediately. Do not attempt to charge the watch until it is completely dry. If the watch is still not working after it has been dried, you will need to contact Samsung customer service to inquire about your warranty coverage and to schedule a repair or replacement.
Battery issues: If your Galaxy Watch’s battery is not holding a charge, you may be able to get it replaced under warranty. Samsung’s warranty covers battery defects for two years. However, if the battery has simply worn out due to normal use, you will not be covered by the warranty.If your Galaxy Watch’s battery is not holding a charge, contact Samsung customer service to inquire about your warranty coverage and to schedule a battery replacement.

Find answers to your questions here, plus reviews and comparisons of the most common extended warranty

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Why Should I Get an Extended Warranty?

One of the most important factors in any purchase is security. How can you be sure that the item you’ve purchased won’t break or malfunction when you need it most? 

In this case, you’re right to be concerned. Extended warranties are a way to compensate for the fact that new electronics have some element of risk associated with them. Older electronics aren’t quite as dependable as newer models. 

There are usually more and more ways for these older electronics to break. A warranty, then, is designed to protect the consumer if that happens to you.

Samsung galaxy watch 4 warranty 

The manufacturer provides an extended warranty on their products. It’s designed to cover the buyer when something goes wrong. 

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Samsung extended warranty options

It’s up to you which option you should take. When considering a Samsung extended warranty, you want to be sure you’re getting the warranty that’s right for you. 

For instance, some extended warranty plans include coverage for wear and tear that’s unrelated to the watch.

Samsung watch warranty

For instance, the same Samsung extended warranty offered by Samsung directly to consumers also includes coverage for screen damage, malfunctions, and other electronic failures.

What is a Galaxy Watch Warranty?

As the name suggests, Samsung extends its extended warranty to cover watches through the Samsung Galaxy Watch.

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 With a limited time of 24 months, this warranty offers an extra year or two of protection against unexpected complications. 

Plus, you get your choice of either two or three years of warranty coverage. This extended warranty only covers direct damage caused by malfunctions.

What Does it Protect?

Samsung Galaxy Watch warranties are straightforward. For new smartwatches like the Galaxy Watch, all Samsung warranties cover standard wear and tear: malfunction, screen damage, malfunctions.

If you want more protection, it’s possible to extend the warranty through Samsung’s Galaxy Care program. It covers wear and tear on your device. But only on new devices: you can’t extend the warranty on used Samsung smartwatches.

Other than that, your Samsung smartwatch is on its own. It’s up to you to keep it in good condition or pay for a replacement.

Samsung Galaxy Watch extended warranties

Our friends at Best Buy sell extended warranties for Samsung’s Galaxy Watch. The coverage is quite generous. You don’t get much in the way of protection with these warranties, but they give you a break on

What is a Warranty?

When you buy a piece of consumer electronics, you usually get a two-year limited warranty or 12 months with an ordinary service contract.

 In US and many European countries, where extended warranties are commonly offered, this can be 12 months to 3 years, depending on the contract. A new user or someone who hasn’t used their product much will usually get a two-year extended warranty. 

The manufacturer usually suggests this is what a buyer needs, but these terms usually depend on the product you buy. 

For example Apple offers a two-year limited warranty, meaning you can get up to two years of cover for free. 

Where are Samsung typical offers a 1 year limited warranty on most products.

Many electronics manufacturer warranties are often advertised on the box or in the box/cabinet instructions.

How do I Get a Warranty?

 If you buy a Samsung Galaxy Watch from the Samsung Galaxy Store, you get a no-questions-asked 60-day satisfaction guarantee.

 You can choose to receive a replacement or a full refund within 60 days for any reason. There are a few things that you should know about the Samsung extended warranty policy.

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galaxy watch active 2 warranty

 First, it’s only offered for items purchased directly from Samsung. If you purchase your smartwatch from Amazon or Best Buy, you may be out of luck. You’ll have to contact Samsung directly for your warranty.  Click Here

If you buy an Apple Watch and add your own warranty, the Apple Care Warranty takes care of your extended warranty needs. 

We don’t cover Apple Care Warranty features, so those are beyond the scope of this guide. If you’re interested in more details about Apple Care, click here.

What is Covered Under a Galaxy Watch Warranty?

If you purchased the Galaxy Watch directly from Samsung, you’re covered for 1-year on the standard warranty.

 If you purchased it through an authorized retailer, you’re covered for up to 5-years of coverage. 

If you purchased it on Amazon, you’re covered up to 30-days. However, because these are extended warranties, it’s important to understand what these terms actually mean. 

Extended Warranty – What is It, and How Does It Work? While extended warranties aren’t new to Samsung, the term “Extended Warranty” was never quite so widely known. 

It’s actually one of two extended warranties for your Samsung Galaxy Watch. The first warranty covers the screen, the strap, and Samsung Gear service. 

This warranty is typically for 1-year of coverage.

Final Thought

We recommend buying an extended warranty for smartwatch purchases. It will extend the time between your purchase and the expiration of the warranty, which is often more beneficial than buying an extended warranty for smartphones and a Warranty for Tablets

And, there is rarely a cost for purchasing an extended warranty for your Samsung smartwatch.  No matter what type of wearable you have, you’re bound to have some questions about it. If you haven’t bought one yet, the best time to do so is now.

Frequently Ask Questions

QuestionAnswer
What is covered by the Samsung Galaxy Watch warranty?The Samsung Galaxy Watch warranty covers defects in materials and workmanship for two years from the date of purchase. This includes the watch itself, as well as the included charging cable and adapter. The warranty does not cover damage caused by accidents, misuse, or unauthorized modifications.
How do I file a warranty claim for my Samsung Galaxy Watch?To file a warranty claim, you will need to contact Samsung customer service. You can do this online, by phone, or by mail. You will need to provide your name, address, phone number, and proof of purchase. You will also need to describe the problem with your watch.
What is the process for getting a Samsung Galaxy Watch repaired or replaced under warranty?If your Samsung Galaxy Watch is covered by the warranty, Samsung will repair or replace it free of charge. The repair or replacement process will vary depending on the specific issue with your watch. In some cases, you may be able to mail your watch to Samsung for repair. In other cases, you may be able to take your watch to a Samsung authorized repair center.
What are my options if my Samsung Galaxy Watch is not covered by the warranty?If your Samsung Galaxy Watch is not covered by the warranty, you may still be able to get it repaired or replaced. However, you will be responsible for the cost of the repair or replacement. You may also want to consider purchasing Samsung Care+, which is an extended warranty that covers your watch for up to four years.

How long is the warranty on a Samsung Galaxy watch?

As long as you bought the watch within 24 months and it shows no signs of rooting, liquid ingress, or accidental physical damage, it is covered by the manufacturer’s warranty.

How long is the warranty on a Samsung?

The typical warranty duration for Samsung’s home electronics, such as televisions, tablets, smartphones, and computers, is one year.

How do I claim my Samsung warranty?

Call the Samsung Customer Care Center at 1-800-Samsung (1-800-726-7864) to receive warranty service for your Samsung product. When you call, be prepared to provide your model number, serial number, and a copy of your receipt.

References:

CEO and Editor at Samsungtechwin | + posts

I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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