Can’t Open Email On Samsung Phone [ Best Answer]

Are you having trouble opening your emails on your Samsung phone?

If so, you are not alone. Many people have experienced difficulty when trying to access their email accounts from their Samsung device.

This article will provide helpful tips and advice to help you successfully open emails on your Samsung phone.

We will discuss possible causes of the problem, as well as potential solutions and preventative measures that can be taken to ensure that this issue does not arise again in the future.

image 143
Can’t Open Email On Samsung Phone

The email server for the Samsung Phone is not responding

When you try to access your email on your phone, a notification that reads “Cannot Connect to Server” may appear for a number of reasons. Your email account, the email provider’s server, or your network connection could all be at fault.

  1. Try using a PC to access your email

To see if you can access your email on a PC, try signing in. If you can, your phone could not be using mobile data or Wi-Fi.

  1. Check the connection on your phone

Ensure that your phone is using mobile data or Wi-Fi. To check your connection, tap and hold the Wi-Fi symbol after opening the Quick settings panel by swiping down from the top of your phone’s screen. Additionally, you can go to Settings, select Connections, and then select Wi-Fi.

  1. Verify your email address

You might need to delete your account and add it back to acquire the new configuration if your provider made server-side changes. Make sure your email account’s username and password are readily available. Passwords are case-sensitive, so keep that in mind. Your phone won’t be able to connect to your email server if the password is not entered correctly.

  1. Delete all cache and data from the email app.
Recommended:  How to Reset Samsung Dryer? (SOLVED)

By going to Settings and then hitting Apps, you can erase the app’s cache. Tap Storage after choosing the email application. Click Clear cache.

Go to Settings, then touch Apps to delete the app’s data. Tap Storage after choosing the email application. After selecting Clear Data, select OK. The app will be totally erased and returned to its default settings after doing this.

  1. Safe mode restarts your phone.

You can determine if the email app is causing problems with your phone by switching to Safe mode. The Power or Side key should be pressed and held. On devices without a dedicated Power key, you can access the Power icon by opening Quick settings by swiping down from the top of the screen.

Next, tap and hold the icon for powering off. When Safe mode appears, select it. “Safe mode” will appear in the bottom left corner of the screen after your phone restarts. Check to see if your phone’s email app is still giving you problems. If necessary, you can also take it out. To exit Safe mode, restart your phone.

  1. Get in touch with your email provider.

Contact your email service provider if you are still having problems.

Related Articles:

Why Is My Email Not Working On My Samsung Phone? (5 Reasons)

8 Reasons Why Are Verizon Voicemail Not Working? [Explained]

Email attachments won’t open on my Samsung Android phone. How do I correct this?

image 144
Can’t Open Email On Samsung Phone

This problem can be resolved in a number of ways. You can install relevant applications, delete and re-add your email account, or conduct a factory reset. Please select one of the approaches.

Recommended:  Samsung Premium Care: #1 in Everything you Need to Know Guide

Get related applications

If you are unable to open an email attachment, you should think about getting the necessary apps from the Play Store.

Take Email Account Off

You could also attempt to delete and add your email account again.

  1. Select Settings.
  2. Select accounts and the cloud.
  3. Click Accounts 
  4. Click the “3-dot More” button.
  5. Click “Remove account”

Add an email address

Installing the apps and creating a new account are both simple processes if you use a third-party email application.

The procedures listed below can be used if you weren’t using a third-party email application.

  1. On the settings menu, select Add account from the list of accounts.
  2. Choose an account from the list, then re-register it.

Back to Factory


All data on your devices will be deleted if you perform a factory reset.

Users have the option of wiping clean any data on their mobile device through a factory data reset. Before executing the reset, you can create backup copies of the data (see How do I Back up my data?). Samsung disclaims all liability for data loss.

This post explains how to reset your mobile device both when it is functioning correctly and when it is not. Please adhere to the instructions below to reset the factory data.

  1. Select Settings.
  2. Pull down General Management
  3. Reset by pressing the button.
  4. Tap Reset factory data.
  5. Hit RESET.
  6. Press DELETE ALL.


In conclusion,if you are having difficulty opening emails on your Samsung phone, there are a few steps that you can take to try to resolve the issue. First, restart your phone and see if the issue persists. If it does, check your internet connection or try to access the email through an app like Gmail. If the problem still persists, contact your network provider for help with resolving any potential technical issues. Finally, if all else fails, contact Samsung customer service for assistance in troubleshooting the issue.

Recommended:  What Is One UI Home On My Samsung Phone? [Answered]


Why won't my Samsung phone open my email?

Delete all cache and data from the email app.

By going to Settings and then hitting Apps, you can erase the app’s cache. Tap Storage after choosing the email application. Click Clear cache. Go to Settings, then touch Apps to delete the app’s data.

Why won't my Android phone accept emails?

If the mail app on your Android device keeps crashing, force it to close and restart your phone. After that, update the app and delete the cache. Try reinstalling your email app if the issue still exists. If you’re still having trouble, let us know in the comments section below.

Why won't my emails open?

To check if it helps, try deleting the cache and cookies on your browser before using Gmail once more.

CEO and Editor at Samsungtechwin | + posts

I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

Similar Posts