Prime Video Not Downloading iPhone? Popular movies and TV shows are available to subscribers of Amazon Prime Video, a well-known subscription video-on-demand OTT streaming and renting service from Amazon.com, Inc., across all platforms. Amazon Prime Video’s most vital feature is its ability to work on PCs, Android, and iOS devices.
However, Amazon Prime Video is prone to errors and faults, just like any other web program. And this article is about one of the numerous problems with Amazon Prime Video, namely how it doesn’t work with the iPhone 13, 13 Pro, or 13 Max.
We’ll discuss a problem that iOS users frequently encounter in this piece. Numerous customers have complained that the most recent iPhone 13 series does not support Amazon Prime Video.
To be more precise, Amazon Prime Video does not function on the iPhone 13, 13, Pro, or 13 Pro Max. Fortunately, you can try a variety of efficient alternatives to resolve the issue. So let’s get started without further ado.
How to Fix Amazon Prime Video not Downloading iPhone? (13, 13 Pro, or Pro Max?)
Despite how complicated it may seem, difficulties with Amazon Prime Video not working on the iPhone 13, 13 Pro, or Pro Max are pretty simple to resolve.
It would be best if you tried every workaround to fix the issue because neither the iOS nor Amazon Prime Video developers have provided a particular fix. So let’s examine each fix individually.
Fix 1: Verify your internet connection.
When Amazon Prime Video doesn’t play on your iPhone 13, 13, Pro, or 13 Pro max, you should check your internet connection first. Occasionally, the issue is with our internet connection, and we immediately blame the app and our phone without first verifying.
The same is true for the iPhone 13 series and Amazon Prime Video. The likelihood is high that the issue will be with your internet connection, leaving you to wonder why Amazon Prime Video or your iOS device isn’t working.
You can launch any browser and go to “Getdroidtips” to double-check your internet connection. If you can access the webpage, your internet is likely functioning properly. And either Amazon Prime Video or your device is at fault here. However, if you cannot access the website, it is evident that something is wrong with your internet.
Fix 2: Verify if Amazon Prime Video is unavailable.
The Amazon Prime Video servers being down is one of the leading causes for Amazon Prime Video not working on your iPhone 13 series. Servers for Amazon Prime Video can crash if something is happening behind the scenes with the service. Alternatively, when developers upload any fresh updates.
You can get around that by asking your friends to see if Amazon Prime Video is accessible on their cell phones. You can also use it on Twitter to see which tweets about the Amazon Prime Video servers are trending.
However, if neither of these options appeals to you, you can check whether everything is in order on the Amazon Prime Video servers by visiting the website.
Fix 3: Force the Amazon Prime Video app to shut off.
It is a sign that something is amiss with your device if Amazon Prime Video servers are not experiencing a disruption in their streaming service. One of the best solutions in such a situation is to force the Amazon Prime Video app to quit.
On your smartphone, forcing an application’s shutdown will fix all its faults and hiccups. For example, following these steps will force the Amazon Prime Video app on the iPhone 13 series to shut off.
- Swipe up from the bottom of the screen and hold it for a few seconds if the Face ID lock is enabled on your iPhone 13 series. Press the home button twice if the home button lock is enabled.
- The window for recent apps will appear. For example, to force the Amazon Prime Video app to close, drag it.
I’m done now. Reopen the Amazon Prime Video program after one minute to see if the issue is still there. You’re good to go if not. But if the issue continues, read on with the article.
Fix 4: Install the most recent Amazon Prime Video app version.
Keeping your iOS device’s installed applications updated is always a good idea. However, programmers may already know your issue and have addressed it in their most recent patch update.
Therefore, to avoid errors and glitches, constantly maintain all applications updated, regardless of the OS version of your smartphone. However, these are the procedures to take to upgrade the Amazon Prime Video app on your iPhone 13.
Your iPhone 13 series should now be on the App Store.
- Search for “Amazon Prime Video” in the search box.
- Next, verify if the application has any available updates. Select “update” from the menu next to the Amazon Prime Video symbol.
- Wait a short while as the gadget downloads the most recent update. Once finished, restart the Amazon Prime Video app to see whether the issue persists.
Fix 5: Update Date and Time on iPhone 13 Series
Amazon Prime Video will not function if the device’s date and time are incorrect. I’m trying to understand why. So, check that the time and date on your iPhone 13 series are accurate to fix the issue. So, these are the procedures to take to change the time and date on an iPhone 13 series.
- On your iPhone 13-series, navigate to the Settings app.
- Toggle to “General.”
- Select Date and Time from the list of choices.
- There are three choices available here. First, ensure that the option to set up automatically is selected. If not, turn it on to solve the issue with Amazon Prime Video not working on the iPhone 13, 13 Pro, or Pro Max.
Once finished, restart your device to see if the issue has been resolved.
Fix 6: Start your iPhone 13 Series from scratch.
Another efficient method for resolving any minor issues involving your device is to restart it. Restarting the system improves overall performance while permanently erasing any flaws and hiccups that could pose serious issues in the future. The procedures to restart your iPhone 13 series are shown below.
- On your iPhone 13-series, navigate to the Settings app.
- Select General by tapping it.
- Choose Shutdown.
Before turning on your iPhone 13 series, wait a short while. Try relaunching Amazon Prime Video to see if the problem persists. If so, proceed to the following correction.
Fix 7: Remove the privacy and content restrictions on Amazon Prime Video.
Everyone is aware of Apple’s high regard for its customers’ privacy. Therefore, they implemented a “Content and Privacy” restriction tool that automatically filters any unsuitable content in light of this.
Therefore, Apple will automatically shift Amazon Prime Video under this function if you have seen any inappropriate content on Amazon Prime Video that could be hazardous to your privacy.
You must manually remove Amazon Prime Video from this function if you still want to watch your preferred movies and web series. Take these steps to unblock Amazon Prime Video from content and privacy limitations.
- Your iPhone 13 series should now be in the “Settings” app.
- Choose Screen Time from the menu.
- Select “Content and Privacy Restrictions” from the menu as you scroll down.
- Below the content and privacy restriction features, you will see a toggle. To solve the issue with Amazon Prime Video, disable it if it’s activated.
- Once finished, restart your device to see if the issue has been resolved.
Fix 8: Reinstall the Amazon Prime Video program.
Another efficient way to solve the issue you are presently having with this training program is to reinstall Amazon Prime Video. Here are the procedures to download the Amazon Prime Video app for the iPhone 13 series.
- Give the Amazon Prime Video app a long push on the home screen.
- An additional window will open. Tap Delete App from the menu of choices.
- Restart your device now.
- Go to the App Store on your iPhone 13-series once you’re finished.
- Enter “Amazon Prime Video” into the search box after typing it.
- To install Amazon Prime Video on your device, click the download button next to the Amazon Prime Video app.
- Access Amazon Prime Video by entering your login information. See if the issue is still a problem for you.
Fix 9: Log off of every device.
As you may be aware, there is a specific restriction on the number of screens you watch simultaneously, regardless of the subscription package you select.
You can only stream on one screen if you have the basic plan. Two devices can stream on the basic package. Four people can stream simultaneously if you have a premium subscription.
As a result, you may experience issues with Amazon Prime Video not working on iPhone 13 series if it is streamed on more screens than are allowed. You need to delete some devices to resolve the issue as a workaround. The procedures you must do to restore order are listed below.
- Your iPhone 13 series should now be in any web browser.
- Visit Amazon Prime Video on it right now.
- In the top left corner, tap the “aA” symbol.
- Choose Request desktop website from the list of choices.
- Settings for Amazon Prime Video will appear. To view a list of all users utilizing your account, tap on “Recent device streaming activity.”
- Return to the settings menu now, and choose the “sign out of all devices” option directly under the recent device streaming activity.
I’m done now. All devices connected to your Amazon Prime Video account are currently signed out. Use your login information to log in and check to see if the issue has been resolved.
Fix 10: Reset Your iPhone 13 Series Settings.
The final workaround you should try to fix the Amazon Prime Video not functioning on iPhone 13,13 Pro or 13 Pro max issue is to reset everything. You will lose everything if you use this workaround, including your Wi-Fi password, VPN settings, home screen setup, keyboard settings, and more.
Therefore, ensure that any backups on a backup device are complete. However, the actions you must take to reset your iPhone 13 series settings are listed below.
- On an iPhone 13-series device, launch the Settings app.
- A reset can be accessed after choosing General.
- Select “Reset all settings” from the menu.
- Now enter your device’s password.
- A confirmation window will appear in the following window. Click “Reset all settings” there.
Install Amazon Prime Video after finishing, sign in using your login information, and you will find that the issue has been resolved.
Couldn’t the iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max play Amazon Prime Video? Try these fixes. Tell us if the issue has been resolved or not. You may also discuss any alternative approach you used to solve the issue. Additionally, feel free to include your preferred Amazon Prime Video series in the comments.
Frequently Asked Questions
Why can’t I download Amazon Prime Video?
If you cannot download shows from Amazon Prime, go to Downdetector to see if there are server problems. Unfortunately, you are unable to fix server-related issues. The only thing you can do in this situation is waiting for Amazon Prime’s personnel to resolve the problem.
Why won’t my iPhone’s Amazon Prime Video download?
The only choices available to iPad and iPhone users are restarting the app, downloading Amazon Prime Video content again, deleting the app, and reinstalling it. You can also reset your mobile internet connection by briefly switching your device into airplane mode.
Why Doesn’t Prime Work on the iPhone?
Relaunch the app after forcing it to close, then try again. If the problem continues, restart your smartphone, force-quit the program, reopen it and give it another go. If the problem still exists, uninstall the app, re-download it, and give it another go. Contact the app developer for more help if the problem continues.
I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.