Samsung Refrigerator Warranty: #1 Information and Guide
First and foremost, you should double-check the Samsung Refrigerator Warranty of your specific refrigerator model.
Different manufacturers have different warranty policies-and these can sometimes vary from appliance to appliance. In general, though, if you have a fridge from one of the following companies
We recommend purchasing a Samsung home warranty plan that covers multiple home systems and appliances rather than spending your money on extended protection for an individual appliance.
Smartphone, television, refrigerator, Washing machine, dishwasher, and other Samsung device-if it has an electrical component, Samsung probably makes it. Given the brand’s versatile line of products and volume of sales, chances are a Samsung product has found its way into your home.
Samsung Refrigerator Warranty Information
This limited Samsung Refrigerator warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product.
To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
Samsung Appliance Warranty Service
Certain products are eligible for In-home service at Samsung’s discretion. To receive in-home service, the product must be unobstructed and accessible to service personnel.
If during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center.
Otherwise, and for 37″ and smaller LCD/LED TV, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.
Samsung Warranty Period
One (1) year in General
Enjoy a year of refrigerator warranty coverage for parts and labor. Includes ice maker.
Sealed system coverage
Get five years of parts and labor warranty coverage for sealed systems
Enjoy 10 years of parts and 5 years of labor warranty coverage on digital inverter compressors
One (1) year on in the box accessories
Samsung Fridge manufacturer Warranty
Not to be outdone by LG, the Samsung fridge warranty offers more or less the same on its major appliances, though it doesn’t seem to be limited to products made in 2018 or later.
Parts and labor are covered for one year. Specific parts-the compressor, evaporator, condenser, drier, and connecting tubing-are typically covered for up to five years, though it varies by model.
Samsung refrigerator warranty also covers its digital inverter compressor parts for up to a decade and up to five years for the labor necessary to replace those parts.
Samsung Appliances Warranty
The details of the manufacturer’s warranty for Samsung appliances varies by product, but it will usually cover only factory and manufacturing defect. Here are some things you should not expect the manufacturer’s warranty to cover.
- Normal wear and tear
- Damage sustained by overuse, misuse, abuse, or accidents
- Devices that have been modified
- Products purchased from unauthorized sellers
- Products used for commercial or non-residential applications
Protecting your Samsung appliances with a home warranty Plan
While a Samsung manufacturer’s warranty is great if you receive an appliance that has defective parts, they generally only last 1-5 years and don’t cover normal wear and tear of products.
Another option for protecting your major home appliances is to purchase a home warranty contract from a third-party company that specializes in home appliance insurance.
Samsung Extended Warranty Plans
Samsung offers a Premium Care extended warranty for its home appliances. In most cases, consumers can purchase the warranty for a 3-year or 5-year term.
Samsung also offers the following:
A Premium Care plan for televisions that lasts either 2 years or 4 years.
A Premium Care plan for mobile devices is a monthly subscription plan where you are charged each month until you cancel.
The cost of the Samsung appliance protection plan depends on the type of product you purchased and the price of the item. Samsung reserves the right to change the pricing at its discretion.
Owners of Samsung mobile devices pay $11.99 a month for the extended warranty.
Can you get a Samsung extended warranty for a Samsung product?
A manufacturer’s warranty is great if you find your appliance isn’t working correctly shortly after you’ve purchased it. You can also purchase it from home warranty companies that are third-party.
Here is how to get a Samsung extended warranty. Extended warranties offered by manufacturers are in reality a service contract, which provides protection at an additional price. Samsung offers a variety of extended protection plans in addition to their manufacturer’s warranty.
When you think about it, a one-year warranty for something as expensive and necessary as a refrigerator isn’t all that long. People understandably want a little more assurance that their appliances will continue to function properly.
If you’re considering purchasing an extended protection plan through Samsung, remember that it is an additional cost and only covers a single item. In some cases, as with major home appliances, it might make more sense to purchase a home warranty that covers multiple items instead.
Consumers have a couple of options. One option is an extended warranty for a Samsung product line. This is effectively a service contract that consumers can purchase through Samsung. Another option to cover Samsung appliances beyond the limited warranty is a home warranty plan. This is also a service contract, but it’s provided by a third party home warranty provider.
The Samsung Appliance Extended Warranty Claims Process
The only way to make a claim is to call the service center during its open hours. Those hours are:
Weekdays: 8 a.m. to midnight (EST)
Weekends: 9 a.m. to 11 p.m. (EST)
You may be required to produce your sales receipt for the appliance and your service plan to receive warranty service.
How to file a Samsung warranty claim
Filing a Samsung Fridge Warranty Claim via Phone with a Samsung Representative
Here’s how to claim your Samsung refrigerator warranty via phone:
Specify what kind of issue you are encountering
Wait for the customer service support agent to assess the situation and give you further instructions
Filing a Samsung Fridge Warranty Claim via Chat
If you prefer written communication, you can file your claim using the live chat option. Here are the steps you need to follow:
Go to the Samsung support homepage
Select the Refrigerators category and choose the type of fridge you are having issues with
Click on Message Us and enter your query in the chat window
Filing a Samsung Fridge Warranty Claim in Person
As digital communication channels can be over-engaged, you may resolve the issue in person. Here’s how you can do it:
Go to the Samsung support page
Find the Find a repair center section and click on Locate an appliance repair center to pinpoint the nearest service location
Visit the chosen appliance repair center, explain that you want to file a warranty claim for your refrigerator, and provide the device model number and Serial number.
Wait for the staff to schedule your service
We recommend purchasing a home warranty plan that covers multiple home systems and appliances rather than spending your money on extended protection for an individual appliance.
Other Areas you might want to consider for your warranty.
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