Netflix Not Working On LG TV? 8 Easy Ways To Solve It!

Do you have an LG TV that won’t play Netflix? This problem may be caused by a problem with the Netflix software, a slow internet connection, or even a corrupted cache, among other things. You will need to take a few troubleshooting actions to fix Netflix not working on LG TV.

The South Korean company LG produces a variety of consumer devices. One of their most popular products is the LG Smart TV line, which has various unique and noteworthy features. Customers like LG TVs because they provide the best quality and value for the money.

Netflix Not Working On LG TV? 8 Easy Ways To Solve It!
Netflix Not Working On LG TV? 8 Easy Ways To Solve It!

Netflix Not Loading on Samsung TV: Issues & Fixes

How to Fix Netflix Not Working On LG TV?

To fix Netflix not working on an LG TV, first press the Home/Start button on the remote to open the launch bar and select Settings > General > Reset to Initial Settings. Then, please hover over the app you’re having trouble with and click the upward-facing arrow above it. Finally, switch off your TV and unplug it from the socket for a few minutes before plugging it back on. If this doesn’t work, try reinstalling Netflix by going to LG Content Store in the launch bar and clicking on the App tab

When using your LG TV, one of the problems you could experience is a broken Netflix app. Owners of LG intelligent TVs may find this frustrating, especially if they want to unwind and enjoy their favorite Netflix program.

Let’s now look at a step-by-step procedure to resolve the problem, working from the most frequent reasons with the best probability of success to the less likely but still efficient solutions.

1. Restart Your LG TV

Power cycling can often be used on your smart TV to solve streaming problems. For example, it can assist in resolving streaming slowness, crashes, black screens, and responsiveness issues. Additionally, it removes the faulty cache files that stop streaming apps like Netflix from working on your smart TV.

If you were wondering, a power cycle is also referred to as a “Soft Reset”; however, none of your customizations, channels, or apps will be affected.

Here’s how to restart your LG TV to resolve the Netflix app not loading problem:

  • Plugging your TV out of the wall outlet
  • Shut down the device for 60 seconds.
  • Thirty seconds of the power button pressing on your TV (if your TV does not have a power button, you can skip this step).
  • Reconnect the TV to the outlet, and it should now function normally.
Recommended:  How To Get Photos Off A Broken Samsung Phone?

That’s excellent if it solves your problem! If not, continue to the next tip.

2. Verify Network Connectivity And DNS Updates

The Netflix app on your LG TV may only function if your internet connection is active and consistent. So restarting your network router should be your first action.

To accomplish this, unplug your router, give it a 30-second delay, then re-plug it. After completing this, attach your LG smart TV to your router and try to access Netflix once more.

There are a few other things you can try to resolve any potential network issues, some of which are listed below:

  • Use a hardwired connection instead (i.e. ethernet cables)
  • Examine the ethernet cables (in the case of a wired connection)
  • Verify the speed of your Network or connection (from other channels or another device)
  • Use a dual-band router and the 5.0GHz frequency instead.
  • Switch to Google DNS

How can I change my DNS to Google DNS?

  • Press the Home/Start button on your LG TV remote to display the launcher bar.
  • In the top right corner, click the Settings icon.
  • At the bottom right corner, select All Settings.
  • Select Network from the menu on the left.
  • Choose any of the networks you are currently associated with (either a wireless Wi-Fi Network or a wired ethernet network). At this stage, the Network must be visible as being online.
  • We will now change the network settings.
  • Set Automatically is an option that should be de-checked.
  • Change the DNS Server to after that.
  • Select Connect.

If the Network is the problem, return to your LG webOS TV and open the Netflix app. It should now function flawlessly.

3. Upgrade Your Netflix App

Installing an outdated version of the Netflix app is another frequent cause of the app failing on LG smart TVs. On your LG smart TV, Netflix may unexpectedly crash or display a blank screen.

In such a situation, you should check to see if you have the most recent version installed, and if not, you should upgrade and do so on your TV. This is how to accomplish it:

  • Press the Home button on your LG smart TV’s remote control.
  • Select the LG content store.
  • Click on Apps at the top of the LG content store’s website.
  • Pick the Netflix app.
  • You can update the Netflix app on your LG TV by clicking the “Update” button if one is there.
  • Otherwise, a button to open the app will be visible if the software is already up to date.
Why Is Netflix Not Working On LG TV?
Why Is Netflix Not Working On LG TV?

4. Update The Software On LG Smart TV

You can encounter problems with Netflix or other apps crashing or displaying a black screen when you open them if your LG web OS software is out-of-date. Then, the only thing you have to do is update the software to the most recent version.

Recommended:  How to Turn Off Samsung a71 [2023]? (3 Methods)

Follow the steps below to check for software updates and install them, if necessary:

  • On your remote, press the Home button.
  • In the top right corner, select the Settings icon. In the bottom right, select the All Settings icon.
  • Click on the General tab, then scroll down to the About This TV section.
  • Click Check for Updates to access the TV’s current software version (you may alternatively set “Allow Automatic Updates”).
  • If an update is available, download it and give it time to finish installing.
  • Once installed, your TV ought to restart on its own.
  • Open the program now, and it should function.

5. Refresh the Time and Region Settings

It may be because of the region settings if the Netflix app on your LG TV needs to be fixed or if you need help locating Netflix in the LG content store. In that situation, you should ensure the region settings are configured correctly.

The location may have been misconfigured, or in the case of some apps, streaming rights may prevent the app from being made available in your area.

Observe your region’s settings by:

  • Press the Home/Start button on your LG TV remote to display the launcher bar.
  • In the top right corner, click the Settings icon.
  • At the bottom right corner, select All Settings.
  • Choose General from the list of choices.
  • Choose a location
  • When you enter your zip code and press Enter, your location information will be updated immediately.

Additionally, you can manually adjust the time and date or change them to “Auto” using the General menu option.

Netflix is accessible everywhere. While most LG smart TVs will function anywhere Netflix is accessible, some older models may only function in the nation in which they were purchased.

If Netflix isn’t available in the LG content store, go to Settings > General > Location and switch to any other nation where it is. Return to the LG content store at this time to install the Netflix app.

6. Install The Netflix App Again

App files can occasionally become corrupt, which prevents apps like Netflix and others from functioning on smart TVs. Reinstalling the programs will usually resolve the problem. You are restarting Netflix on your LG Smart TV by doing this.

You must first uninstall the Netflix app. This is how to accomplish it:

  • Scroll to the right on the Home menu panel until you see the edit button (pencil icon). The app panel will enter edit mode when you do this.
  • Navigate to the floating “X” icon on the app you want to delete by scrolling. Just click it.
  • You will be prompted to decide if you wish to delete the program; select “OK.”
Recommended:  How To Change Email On Samsung Account? [GUIDE]

Recommended Video: Netflix Not Working On LG TV? Fix It Now!
Netflix Not Working On LG TV? Fix It Now!

7. Disable IPv6

The most recent iteration of the Internet Protocol (IP), which is used for online communication and traffic routing, is IPv6. Some networks and applications are still incompatible with this protocol, nevertheless.

What you must do is straightforward.

  • Navigate to Settings> All Settings > Network.
  • Go to “Advanced Wi-Fi Settings” after selecting “Wi-Fi connection.”
  • Switch off IPv6

8. Accepting LG TV User Agreements

You must agree to the user agreements to utilize most streaming services on your LG smart TV. In other words, you must consent to the terms of service and privacy statement.

This is how to accomplish it:

  • To see the user agreements, go to Settings > General.
  • Mark the “Privacy Policy” and “Terms of Use” checkboxes. Then select Agree.


When Netflix stops working, LG’s webOS gives you much control over your streaming apps, which is lovely. Unfortunately, you can only do a little if Netflix on Vizio TVs doesn’t work. However, more power typically comes with more issues.

I adore the many cutting-edge features of LG TVs, but they all have flaws. Aside from problems with certain apps, the LG TVs occasionally lose connection to Wi-Fi. That issue, though, can wait for another day.

How Do I Make Netflix Work On LG TV?
How Do I Make Netflix Work On LG TV?

Frequently Asked Questions

Why won’t Netflix run on my LG TV?

Restart the TV after turning it off. To open different apps, try. Contact Us if no apps will launch. Install the app again if Netflix is the only one that won’t open.

Why does Netflix on my TV suddenly stop working?

Remove the power cord from your device. The device’s power button should be pressed once, followed by a one-minute wait, or you can unplug it for three minutes. Reconnect your device’s plug. Restart your device and try Netflix once more.

Why won’t my Netflix app launch?

Any TV shows and movies you have downloaded to your device will be deleted, and you will be signed out of your account if you clear the Netflix app’s data. To access app info, tap and hold the Netflix app icon. To clear Storage, select Storage & cache > OK. Retry using Netflix.

CEO and Editor at Samsungtechwin | + posts

I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

Similar Posts