How to Fix HBO Max Not Working on Samsung TV [Solved]

Samsung TVs are some of the most popular on the market.

They come with a variety of features, settings, and options to choose from.

However, one problem that seems to be common is that HBO Max does not work properly on them.

The sound will not work or the picture will be black and white.

This can be frustrating for users who are trying to watch their favorite show or movie.

There may be a fix for this problem, so keep reading to find out more.

HBO Max Not Working on Samsung TV
HBO Max Not Working on Samsung TV

What is HBO Max?

HBO Max Samsung, the new streaming service from Warner Media, will be available in all countries on May 27, 2020.

HBO Max Samsung, which will be charged at the same rate as a standard HBO plan, or $ 14.99 per month, in exchange for switching, was the subject of a promotional discount from AT&T in an attempt to persuade subscribers to switch.

The upcoming Netflix streaming service, which will launch in the autumn and include new episodes of classic sitcoms such as Friends and The Big Bang Theory, in addition to original programming and special features, will be available to subscribers.

When it comes to Samsung Smart TV users who have signed up for HBO Max, the most frequently asked question is “how to update HBO Max on Samsung Smart TV.”

If you’ve been thinking about the same subject for a while, the information provided below will answer all of your concerns.

HBO Not Working On Samsung Smart TV: How To Fix It?
What is HBO Max?

HBO Max will not install on a Samsung television for the following reasons:

If you successfully downloaded and installed the HBO Max app on your Samsung TV, the next step is to install the app on your Samsung TV. This application is made available and functional as a result of the installation, rather than appearing as an icon on your screen.

Many Samsung TV owners and HBO Max subscribers, on the other hand, have discovered that they are unable to install the app once it has been downloaded.

Even if you are unable to install HBO Max on your Samsung TV, you should try again from the beginning. You’ll need to do something similar to this in order to achieve your goal.

To turn on your remote control, press and hold the power button for 10 seconds. After your TV has automatically rebooted and shut down for 10 seconds, you will be able to install the app.

HBO Max Won’t Install on Samsung TV
HBO Max will not install on a Samsung television

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HBO Max Refuses to Download on Samsung TV – What to Do?

By the time you’ve finished configuring your Samsung TV, some applications and features will already be installed on the device. Fortunately for the owner, you can personalize your viewing experience even further by installing additional apps on your television.

HBO Max is one of these characters. The application must first be downloaded to your television before it can be used, however. Because of the incompleteness of the download, it becomes extremely difficult to use the program properly.

In some cases, a lack of internet access may be the cause of HBO Max not being downloaded on your Samsung television. In order to determine whether or not your Samsung TV is connected to the internet, you must take the necessary steps.

To check if you’re connected to the internet, press the ‘Menu’ button on your remote control, then select ‘Network’, then ‘Network Status’.

HBO Max Not Loading on Samsung TV
HBO Max Refuses to Download on Samsung TV – What to Do?

Using HBO Max on a Samsung TV doesn’t work:

If you were successful in locating the HBO Max app and downloading it to your Samsung TV, the next step is to set up the application. Instead of appearing as a small icon on your screen, this application is made available and functional after it has been downloaded and installed.

Although many Samsung TV owners and HBO Max subscribers have discovered that once the app has been downloaded, it is unable to be installed, this is not the case for everyone.

Even if you are unable to install HBO Max on your Samsung TV, you should attempt to complete the process from a cold start. In order to accomplish this, you must take a step similar to the one described here.

Press and hold the power button on your remote control for a total of ten seconds. Upon restarting and shutting down your television, it will allow you to install the app after 10 seconds.

Have trouble loading HBO Max on a Samsung TV:

After you have successfully downloaded and installed HBO Max on your Samsung TV, you may experience some lagging for a short period of time.

When an application is ready for use, it takes a few moments for it to load completely. During this time, HBO will display the loading screen for Max on the screen. It will, however, vanish in a few seconds and you will be taken back to the application’s home screen.

What should you do if you’ve opened an application and it’s not allowing you to proceed?

If HBO Max does not appear to be loading on your Samsung TV, you may need to restart your internet connection. Disconnect the modem or router from the power source and allow it to sit idle for at least 2 minutes to achieve this goal. Before you begin using HBO Max, reconnect your internet connection and wait for it to restart.

HBO Max Doesn’t Show Up On Samsung TV: HBO Max does not appear on Samsung televisions.

When you go to the Smart Hub on your Samsung TV, you will be able to see all of the applications that are either attached to your TV or that you have downloaded on your own computer. Was there anything you could have done if you attempted to download HBO Max but were unable to see anything from within its smart hub?

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Even if HBO Max isn’t available on your Samsung TV, you can still watch it. Continue reading to find out what could be causing such a tense situation.

Assume that HBO Max is not available on your Samsung television as well. To determine how old your Samsung TV is, look at the model number on the back of the set. You will not be able to use the HBO Max app if you have a television model that is older than 2016. As a result, it does not appear when you attempt to locate and download it from a website.

How To Fix These Troubles on HBO Max?

How do I get HBO Max to work on my Samsung TV?

If you’re having trouble downloading or installing the HBO Max app on your Samsung smart TV, it could be due to a lack of internet connection or WiFi signal strength.

You can check whether your Samsung TV is connected to the internet by pressing the Menu button on your Samsung remote and selecting Network –> Network status. At this point in the process, you will see a dialogue box confirming if there are any internet connectivity issues.

Now, let’s look at some of the other problems that users have reported with the HBO Max app on their Samsung smart TV.

1. Begin with a clean slate.

If you have downloaded the HBO Max app but the Samsung smart TV is refusing to install it, try performing a cold start as follows:

Hold the Samsung smart TV remote control for 10 seconds and press and hold the Power button.

Your television will automatically turn off and on after 10 seconds.

Next, go to the Samsung TV’s Apps section and select the HBO Max app to see if it was successfully installed.

2. Power cycle your wireless router.

Many users have reported that they were able to download and install the HBO Max app, but it would not load on their Samsung TV. The application freezes and does nothing else during the loading process. The primary cause of the issue has been identified as a slow internet connection speed.

Perform a quick speed test to see if you can pinpoint the source of the issue. If the speed test results are satisfactory, unplug your router/modem from the primary power source for 60 seconds and reconnect it. Before proceeding with the next step, turn on the router and wait a few minutes for it to establish a connection with your Samsung TV. Now try to launch the HBO Max application.

If the problem persists, contact your internet service provider to have any network bugs fixed and the speed returned to normal.

3. Look into the incompatibility of the HBO Max app.

Users frequently discover that there is no such app in the search results when searching for the HBO Max app in the Samsung TV app section.

If the problem persists, contact your internet service provider to have any network bugs fixed and the speed returned to normal.

4. Look into the compatibility issues with the HBO Max app.

Users frequently discover that there is no such app in the search results when searching for the HBO Max app in the Samsung TV app section.

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What is the best way to relaunch the HBO app on my Samsung Smart Television?

The HBO Max app on the Samsung smart TV occasionally stops working or freezes as a result of a temporary technical glitch. Power cycling the Samsung TV, on the other hand, will resolve the problem in a matter of seconds. In addition, the HBO app will be restarted as part of the procedure. To accomplish this, first and foremost:

  • Disconnect the power cord from the Samsung smart TV’s power source.
  • Reconnect your Samsung TV to the main power source after 30 seconds.
  • If the problem persists, restart HBO Max and check to see if the issue has been resolved.

What is the best way to get the most recent version of the HBO Max app?

If the HBO Max app on your Samsung smart TV is not functioning properly and is not playing HBO videos, it is possible that the app needs to be updated. To do so, follow the steps outlined below.

  1. Smart Hub can be found on your Samsung smart TV by pressing the Smart Hub button.
  2. To navigate to the Apps section, use the remote navigational keys on your keyboard.
  3. Then go to the Settings menu and select the Updates tab from there.
  4. To complete the update, navigate to the HBO Max app and press the Okay button to confirm the change.
  5. Finally, open the HBO Max app and see if you can now watch videos. If not, restart the process.
How do I get HBO Max on my Samsung Smart TV?

Our Final Thoughts

It is expected that this guide has assisted you in resolving the HBO Max app not working on your Samsung smart TV problem.

The possibility that a third-party app is interfering with the HBO Max app should be considered if you are still experiencing problems.

Therefore, try deleting some of the less-used apps from your Samsung smart TV and repeating the troubleshooting steps outlined above until the problem is resolved.

Frequently Ask Questions

How do I reactivate my HBO Max subscription on my Samsung TV?

Sign out of your Samsung TV and restart it.
Exit HBO Max by pressing the X button.
Unplug your Samsung television set.
Wait 20 seconds before plugging your television back in
Reopen HBO Max, sign in to your account, and try streaming once more.

What is causing HBO Max to not function on my television?

First and foremost, ensure that you are running the most recent version of HBO Max on your device before proceeding with any other steps. If a bad connection is the source of the problem, restart your router and wait until it reconnects before attempting to watch HBO Max again. If you’re still having problems, you should try clearing the cache on your device.

What is the best way to get HBO Max on my Samsung Smart TV?

Open the Smart Hub, select Apps, and then type HBO Max into the search bar. Then, select and download HBO Max from the available options. Once HBO Max has been downloaded, open it and sign in or begin your subscription. Not all Samsung television models are compatible with this software.

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