Why Is Volume Not Working On Samsung TV?[Answered]

Does the volume not working on Samsung tv? Few things are more frustrating than sitting down after a long day, turning on the news or your favorite TV show, and suddenly discovering that the sound is not working.

If your Samsung TV’s sound/volume control isn’t working, here’s how to fix it.

Problems with the volume of your Samsung TV speaker can quickly make owners wonder if they made the right decision in purchasing this brand.

Before you go out and buy a new TV, take a look at this how-to to see if you can solve your volume/sound issues in a few simple steps. Continue reading to discover a plethora of solutions to problems relating to your Samsung TV and volume issues.

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Why Is Volume Not Working On Samsung TV?[Answered]

Volume Not Working On Samsung TV

Turn off the television and then back on (unplug the TV for 5 minutes to attempt a reset). Reset the audio settings in the menu to ensure that the TV speakers are turned on. Remove the batteries from the Samsung remote control and press and hold the power button for 10 to 60 seconds.

Volume Not Working On Samsung TV
Volume Not Working On Samsung TV

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With new features being added all the time, it can be difficult to pinpoint what is causing our Samsung TV speaker volume to become stuck. I hope you found the video above on how to unstick your Samsung TV volume useful. If the tips in the video didn’t get your TV volume unstuck, keep reading because I’ll add a few more methods.


In general, Samsung TV volume is caused by either apps running in the background or too many apps using up the TV’s memory, resulting in poor performance. Turning off AUTORUN Smart HUB improves TV performance, and deleting unused apps frees up memory on the TV.

1. Disable Smart HUB Autorun on your Samsung TV.

The Smart Hub appears to be causing the volume to become stuck on some Samsung TV models. To prevent the volume from becoming stuck, try turning off the AUTORUN Smart HUB by going to general settings -> smart features -> turn off AUTORUN Smart HUB.

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2. Reset Samsung TV’s Smart Hub

If this AUTORUN does not exist, look for a way to reset the Samsung TV’s Smart HUB and see if that works.

3. Unused Apps on Your Samsung TV

If turning off Smart Hub automatically or resetting it did not resolve the issue, try deleting unused apps from your Samsung TV. We often add too many apps and forget that the TV has limited storage. If the volume is still stuck, restart your Samsung TV.

4. Reset Your Samsung TV Sound

If that doesn’t work, you can either reset the television as described in the section “Samsung Volume Display Stuck on Screen” or reset the volume internally. To do so, go to Settings > Sound > Expert Settings > Reset Sound > Reset > then Reset to clear all sound settings.

One of these solutions should get your volume back up and running and prevent it from freezing up again.


A Samsung TV has so many different settings that it can be difficult to keep track of them all. These are fantastic TVs for reset smart hub apps because they have an easy interface and screens that break the traditional TV barrier.

However, when the auto volume control on your Samsung TV becomes stuck, you begin to appreciate how good the TV is and wonder how difficult it is to create a product that works as it should.

To unlock the auto volume control on your Samsung TV, you must first reset the pin/code to 0000. To do so, press the POWER button, then mute the television, then press the numbers 8-2-4, and finally press the POWER button again. This should return the television to its factory settings, after which you can access the menu and disable the V-chip/Parental lock.



If you’re sitting in front of your Samsung TV with your hands in your lap and the tv remote out of reach of your fingers, but the volume is gradually increasing, you’ve got a problem.

Many Samsung TV owners have reported this problem, which frequently appears on the front pages of question and answer sites with little to no response. This, however, is your solution.

If you notice your Samsung TV increasing the volume without your permission, you must first locate the Intelligent Mode Settings. These settings control the sound based on the noise in the room as well as other factors and should be disabled to prevent them from acting independently. Go to General Intelligent Mode Settings and turn the settings off.

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Aside from your Samsung TV constantly increasing without your intervention, users have also reported problems with the sound decreasing on its own.

This problem can be solved by the solution listed above under “Samsung TV Volume Keep Turning Up,” but there is another trick you can try to get your volume to behave properly. To keep the volume on your Samsung TV from dropping, try one or both of these.

To prevent your Samsung TV from turning off on its own, first locate the settings menu on your TV. Once you’ve found the settings, go to sound, then to expert. Change the Bitstream to PCM in the HDMI Input Audio Format section of the expert settings. In short, go to Settings > Sound > Expert Settings > HDMI Input Audio Format > PCM.



It is a problem when the volume on your Samsung TV continues to drop, but it can be even more frustrating when the volume remains at a level that is too low to hear properly.

There are several options for dealing with this problem. As a result, if one does not work for your Samsung TV, try a few others or repeat the process a few times before giving up.

If your Samsung TV’s volume is too low, check for updates by going to Settings > Support > Software Update and updating your TV if one is available.

After that, go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test to test your HDMI arc cable. If the test indicates that the cable is faulty, this could be the source of your problem, and the cable should be replaced.


Just as bad as your volume remaining too low, your Samsung TV volume remaining entirely too high is equally problematic. This can be an even more serious problem than the volume remaining too low due to noise interruption.

To resolve this issue, see the section above titled “Samsung TV Volume Too Low,” but if that does not work, there are other options.

To fix the too-high volume on your Samsung TV, try updating the TV and testing the HDMI arc cable. If these do not resolve or reveal the issue, try disconnecting and reconnecting the cable that connects to the external device, or reconnecting the cable into another available port. You can also connect a different external device to see if the problem was caused by the original external device.


Aside from the problems associated with your Samsung TV’s volume being too high or too low, you may be experiencing a volume issue that includes no sound at all coming from your device.

This issue may cause many Samsung TV owners to turn their devices on and off in the hope that this will resolve the problem. This may cause the volume to return, but you may need to do something else to get the volume back up.

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If your Samsung TV isn’t making any sound, you’ll need to perform a ‘Self Diagnosis’ to figure out what’s wrong. Select ‘Menu’ from the remote, then ‘Support,’ ‘Self Diagnosis,’ and ‘Sound Test.’

If you hear a sound coming from your TV’s speakers, the issue is not with your device and is most likely coming from the soundbar or other attached speakers.



Many times, it appears that the solution to adjusting the volume on a Samsung TV is complicated. However, if your Samsung TV volume keeps muting, the solution may be simpler than you think. The simplest first step is to reset the remote by removing the batteries and pressing the power button for about 10 seconds.

If you’ve tried to reset the remote and the volume on your Samsung TV is still mute, try the following solution. Set the TV to standby and then navigate to Info > Menu > Mute > Power.

This should bring up the service menu, where you can scroll down and select ‘Reset.’ Your TV will then turn off and enter Plug and Play mode when turned back on, allowing you to reset the analog and dolby digital tuners.

CONCLUSION On Volume Not Working On Samsung Tv

If the volume on your Samsung TV isn’t working or is stuck, don’t worry; this is a common problem with a simple solution.

To begin, reset your TV’s reset Smart Hub. This will return your hub to its original settings and resolve your volume issue immediately.

As a quick follow-up, go to your app settings and delete any apps that you no longer use. Many of these apps are preloaded on your TV by Samsung, and some are even added during auto updates.

FAQs About Volume Not Working On Samsung Tv

Why is the volume on my TV not working?

Set the Headphone/Audio setting Out settings in the TV’s surround Sound issue menu to Audio-Out. Check that all A/V cable connections to the TV are properly connected. Use another source to test the TV, such as a VCR, DVD player, or Blu-ray Disc player. Reset the television’s power.

Why is my Samsung TV constantly losing sound?

The TV may have experienced a minor software glitch. Unplugging it will cause it to reboot and clear the errors. After 5 minutes, unplug and replug the android TV or apple tv. Examine the surround sound.

How do I reset the sound on my Samsung TV without a remote control?

You can also factory reset your Samsung smart tv by pressing the channel up, volume up, channel down, volume down, and source symbols on the front of your Samsung smart tv and following the on-screen instructions by pressing the arrow buttons.


  • Khelly Perez

    Hi, I'm Khelly! I am your tech expert for all your Samsung Products and Information needs. Life is complicated so, finding solutions to your tech problems shouldn't be. Let me help you with that!

  • Trevor Eason

    I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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