Samsung Dishwasher Warranty Explained: What’s Covered and What You Need to Know
When investing in a Samsung dishwasher, understanding the warranty can save you time, money, and headaches down the road.
Samsung is a trusted brand known for quality appliances, but like any product, issues can arise.
Knowing exactly what your Samsung dishwasher warranty covers—and what it doesn’t—empowers you to protect your purchase and get the support you deserve.
In this article, we’ll break down the Samsung dishwasher warranty, including coverage details, how to claim repairs, and tips to extend your dishwasher’s lifespan.
Dishwasher Warranty
Troubleshooting: Common Dishwasher Warranty Issues
| Issue | Solution |
|---|---|
| The dishwasher is not covered by the warranty. | Check the warranty terms and conditions to see if the dishwasher is covered. If not covered, you may need to pay for repairs out of pocket. |
| The dishwasher is out of warranty. | You may still be able to get the dishwasher repaired by paying for the repairs. Samsung Care+ can extend coverage beyond the standard period. |
| The dishwasher is damaged due to misuse or abuse. | The warranty will not cover damage caused by misuse or abuse. You will need to pay for repairs in these cases. |
| The dishwasher is damaged due to a power surge. | The warranty may cover damage caused by a power surge. Contact Samsung to check if your dishwasher is covered. |
| The dishwasher is damaged due to a manufacturing defect. | The warranty will cover damage caused by a manufacturing defect. Contact Samsung to schedule a repair. |
Dishwasher Warranty: Must-Read Information
This limited warranty period applies only to Samsung products purchased and used in the United States that have been installed, operated, and maintained in accordance with the instructions provided with the product unless otherwise specified in writing.
In order to receive warranty service, the customer must contact Samsung at the number listed below for assistance in determining the nature of the problem and the appropriate warranty service method.
Samsung-authorized service centers are the only places where you can get your Samsung warranty work done.
To qualify for Samsung dishwasher warranty service, Samsung or Samsung’s approved service facility must receive a copy of the original, dated bill of sale upon request as proof of purchase.
Samsung Dishwasher Warranty Repair
Service will be provided in the customer’s home throughout the warranty labor period, subject to availability within the contiguous United States.
In other locations, in-home service may not be available. In order to obtain in-home service, the product must be unobstructed and easily accessible to service professionals.
If the repair cannot be completed during the in-home service visit, it may be necessary to remove the product, repair it, and then return it.
If in-home service is not available, Samsung may elect, at its discretion, to offer transportation to and from a Samsung authorized service center at its expense.
Samsung Dishwasher Warranty Period
One (1) year
Warranty coverage varies from model to model; please refer to the user manual for your appliance to determine your specific coverage options.
Samsung Dishwasher Parts Coverage
- 1 year — Parts and labor (all components)
- 2 years — All parts (varies by model)
- 5 years — Electronic control system (varies by model)
- 5 years — Printed circuit board (varies by model)
- 5 years — Linear motion parts (varies by model)
- 5 years — Racking (varies by model)
- 10 years — Parts and labor on tub and door liners (varies by model)
- Lifetime — Stainless steel door liner and tub (varies by model)
Samsung Care+ Extended Protection for Dishwashers
Samsung Care+ is the name of the extended warranty plan offered by Samsung for its home appliances, replacing the older “Premium Care” branding.
In order to be eligible for Samsung Care+ services and benefits, your dishwasher should be from the United States.
When purchasing a Samsung appliance, consumers are given the option to purchase extended warranty coverage through Samsung Care+. For the best coverage, enroll at the time of purchase.
See Also:
Samsung microwave warranty
Samsung refrigerator warranty
Samsung washer warranty
Samsung Care+ Explained
Samsung Care+ Plans for Dishwashers
Samsung Care+ provides extended warranty coverage for its home appliances beyond the standard manufacturer’s warranty.
In the majority of cases, consumers can purchase coverage for a period of three or five years.
Samsung Care+ also offers the following:
- A Care+ plan for televisions lasting either 2 years or 4 years.
- A Care+ plan for mobile devices as a monthly subscription.
- Pricing is influenced by the type of equipment and its purchase price.
Accidental damage caused by power surges is covered under Care+ plans, and the company will dispatch a licensed technician to perform permitted repairs.
If a breakdown occurs as a result of normal wear and tear after the manufacturer’s warranty has expired, Samsung Care+ will cover 100 percent of the parts and labor costs for repair or replacement.
Samsung Care+ Onboarding Service
Customers who purchase Samsung Care+ may be eligible for the company’s in-home onboarding service. This includes a Samsung representative visiting your home to help you learn how to operate your new appliance.
During the onboarding visit, the representative will:
- Assist with the initial setup of the appliance.
- Demonstrate the most important features and functions.
- Provide quick troubleshooting tips.
- Answer questions about your appliance.
You may have two onboarding sessions per qualified product, and these visits must take place within 365 days of purchase.
Samsung Care+ Pricing for Dishwashers
A Samsung Care+ extended warranty is available at a variety of price points, depending on the device you purchase and the length of coverage desired. Pricing is available on Samsung’s website when you register your product.
When a service contract is purchased, it covers the parts and labor costs associated with bringing the product back into regular operating order, including breakdowns that occur as a result of natural wear and tear.
There is also a “no lemon” assurance included in Care+ plans. After three failed attempts to repair the same component or four total repairs, the company may send a replacement product.
Exclusions from the Samsung Care+ extended warranty include:
1. Appliances more than ten years old.
2. Appliances used at a location other than a residence, such as a rental property.
3. Service required as a result of repairs carried out by an unlicensed service provider or incorrect installation.
Our Final Thoughts on Samsung Dishwasher Warranty
The Samsung Care+ Extended Warranty earns our approval for dishwasher owners who want peace of mind beyond the standard one-year coverage.
In the event that your Samsung dishwasher experiences a mechanical breakdown as a result of regular wear and tear, Samsung Care+ can cover repairs at no additional cost.
Additional benefits include:
- Power surge protection for electrical damage.
- In-person onboarding assistance.
- Coverage up to the amount you paid for the appliance.
Drawbacks to keep in mind:
- You normally must sign up for coverage at the same time as you purchase the appliance.
- Claims must be filed by phone, not online.
- The claims office is not open 24 hours a day.
For more help with your Samsung appliances warranty, visit the Samsung Warranty Help Hub or check your warranty status using our guide: How to Check Samsung Warranty Status Online.
Frequently Asked Questions
| Question | Answer |
|---|---|
| What is the warranty on a Samsung dishwasher? | Samsung dishwashers come with a one-year limited warranty on parts and labor. Additional component-specific coverage (tub liner, electronic controls, etc.) can extend to 5–10 years depending on the model. |
| What is not covered by the Samsung dishwasher warranty? | The warranty does not cover damage caused by misuse, abuse, or neglect. It also does not cover normal wear and tear or damage resulting from faulty installation. |
| How do I file a warranty claim for my Samsung dishwasher? | To file a warranty claim, contact Samsung customer service at 1-800-SAMSUNG (1-800-726-7864). You can also use live chat on the Samsung website or visit an authorized service center. |
| How long is the Samsung dishwasher warranty? | One year for parts and labor from the date of purchase. Specific components like the tub liner and electronic controls may be covered for 5–10 years. Check your model’s documentation for exact terms. |
| What are my options if my dishwasher is out of warranty? | If your dishwasher is out of warranty, you may still have it repaired by paying for the service. Samsung Care+ can also extend coverage if purchased within the enrollment window. |
How long should a dishwasher be expected to last?
Dishwashers typically last 9 to 16 years, with an average lifespan of about 12 years. Taking proper care of your machine — cleaning filters regularly and using the right detergent — will help it reach the longer end of that range.
What does the Samsung dishwasher warranty cover?
Parts that are determined to be defective during the warranty period due to poor craftsmanship or defective materials will be repaired or replaced at Samsung’s discretion. Commercial use or use outside of the United States is not covered, nor is damage resulting from faulty installation or normal wear and tear.
References:
- Samsung dishwasher support – Samsung US
- Samsung Home Appliance warranty | Samsung US
- Where can I find warranty support? – Samsung Direct Support
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