How to Check Samsung Warranty Status Online: Fast 2-Minute Guide
Quick answer: To run a Samsung warranty check, go to samsung.com/us/support/warranty, sign in to your Samsung account, and open your device under “My Products” — you will need its serial number or IMEI (dial *#06# on a Galaxy phone). Prefer to do it by phone? Call 1-800-SAMSUNG (1-800-726-7864) with the same details ready and a representative can confirm your coverage.
For Samsung Galaxy phones, you can quickly find your IMEI by dialing *#06# or by going to Settings > About phone. For TVs, appliances, tablets, monitors, and other Samsung products, look for the serial number on the product label or in your device settings.
You can also check Samsung warranty status online if you prefer to look up the information yourself. Depending on the product, Samsung may show your warranty coverage, device information, registration status, and available service options.
Before contacting Samsung, it is helpful to have your model number, serial number or IMEI, and proof of purchase available. Samsung may request proof of purchase when determining warranty eligibility or providing warranty service.
For more help, including warranty information by device type, visit our complete Samsung Warranty Help Hub.
Troubleshooting: Common Issues When Checking Samsung Warranty Status
| Issue | Solution |
|---|---|
| I don’t know my Samsung product’s serial number. | Find the serial number on the back of the device, inside the battery compartment, or on the original box. On phones, go to Settings → About Phone → Status. |
| I don’t have my original proof of purchase. | Contact Samsung customer service — they can often verify warranty status using your serial number and registered Samsung account. |
| I’m not sure if my Samsung product is still under warranty. | Use the Samsung warranty checker at samsung.com/us/support/warranty and enter your serial number or IMEI. |
| I’m having trouble using the Samsung warranty checker. | Try signing in to your Samsung account first, then navigate to “My Products.” If the checker fails, call Samsung Support at 1-800-726-7864. |
| My warranty claim was denied. | Contact Samsung customer service to escalate. Bring proof of purchase and your serial number to any Samsung authorized service centre. |
Samsung Warranty Check Online: 5 Steps
You’ll need your serial number or IMEI ready before you start. On Samsung phones, dial *#06# to display your IMEI instantly. For TVs and appliances, the serial number is on a sticker on the back or side of the unit.
- Step 1: Go to samsung.com/us/support/warranty in any browser.
- Step 2: Click “Sign In” if you have a Samsung account, or create one for free. Signing in links your registered devices automatically.
- Step 3: Find your device under “My Products.” If it’s not listed, click “Register My Product” and enter your IMEI or serial number to add it.
- Step 4: Under the product name, click “Warranty Information.” A panel will display your warranty start date, end date, and coverage type.
- Step 5: If your device needs service, click “Request Support” or “Book an Appointment” to arrange a repair at an authorised Samsung service centre.
How to Extend Your Samsung Warranty
Most Samsung devices come with a standard 1-year manufacturer’s warranty. Once it expires, out-of-pocket repairs can be costly. Samsung offers Samsung Care+ — an extended protection plan available for Galaxy phones, tablets, and select home appliances.
Samsung Care+ covers accidental damage (screen cracks, liquid damage) in addition to manufacturing defects — which the standard warranty does not. You can purchase Samsung Care+ at the time of device purchase or within 30 days (in most regions). Check availability at samsung.com for your specific country and device model.
FAQs: Samsung Warranty Status Check
| Question | Answer |
|---|---|
| How do I check my Samsung warranty status? | Go to samsung.com/us/support/warranty, sign in to your Samsung account, and find your device under “My Products.” Click “Warranty Information” to see your coverage dates. You’ll need your IMEI or serial number. |
| What is the Samsung warranty period? | Most Samsung devices carry a 1-year manufacturer warranty from the date of purchase. Some product categories (like TVs and appliances) may have longer coverage — check samsung.com for your specific model. |
| What does the Samsung warranty cover? | The standard warranty covers defects in materials and workmanship. It does not cover accidental damage, water damage, or damage from unauthorised repairs. Samsung Care+ extends coverage to include accidental damage. |
| How do I file a Samsung warranty claim? | Contact Samsung Support at 1-800-726-7864 (US), use the live chat at samsung.com/us/support, or book an appointment at an authorised service centre. Have your serial number and proof of purchase ready. |
Does Samsung warranty require a receipt?
For most warranty claims, Samsung requires proof of purchase — a receipt, order confirmation email, or credit card statement showing the purchase date. If you registered your device to a Samsung account at purchase, Samsung can often verify the date without a physical receipt.
Does Samsung have a 1-year warranty?
Yes. All Samsung mobile devices come with a 12-month manufacturer warranty. Accessories have shorter coverage: batteries are covered for 12 months, chargers and headsets for 6 months. TVs and major appliances may carry 1–2 year parts and labour warranties depending on the model and region.
How do I know if my Samsung washer is still under warranty?
Visit samsung.com/us/support/warranty, sign in, and look for your washer in “My Products.” If it isn’t listed, register it using the serial number from the label inside the door. Samsung washing machines typically carry a 1-year parts and labour warranty, with some models carrying a 5-year warranty on the motor.
Related Guides
- 🛡️ Samsung Warranty Help Hub — all warranty guides, coverage types, and how to claim
- ✅ Check Samsung Warranty — quick warranty lookup by device type
- 📺 Samsung TV Warranty Guide — what’s covered, how long, and how to claim
- 📱 Samsung Galaxy Help Hub — Galaxy phone setup, troubleshooting, and support guides
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