Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide

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If you are experiencing LG TV not connecting to WiFi, don’t worry – we’ve all been there. You’re likely feeling frustrated, not to mention a little paranoid that you somehow managed to make an expensive piece of technology stop working.

Well, let us put your mind at ease – chances are there’s a simple fix! No need for the tech wizardry you were imagining in your head.

How To Fix LG TV Not Connecting To WiFi?
Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide

This blog post will walk you through troubleshooting step-by-step so you can quickly get your LG TV back on the grid. So what are you waiting for? Let’s get wired up!


Check that your device uses the same network as your LG TV, and make sure your router supports 2.4 GHz or 5 GHz frequency bands. If the issues persist, you may need a factory reset on your LG TV.

The TV is not turned on.Turn on the TV.
The TV is too far away from the router.Move the TV closer to the router.
There is something blocking the signal between the TV and the router.Remove any objects that are blocking the signal between the TV and the router.
The TV’s Wi-Fi settings are incorrect.Check the TV’s Wi-Fi settings and make sure they are correct.
The router is not working properly.The router is not working correctly.


Troubleshooting LG TV connection problems can be a daunting task without some guidance. Fortunately, a few steps can help users identify the root cause of their connectivity issue.

The first step is to try and bypass any cables or splitters that may be hindering the connection by connecting directly to the wall outlet. It is also essential to check the modem or router to confirm that the network settings remain unchanged and that no other devices interfere with the LG TV’s connection.

Lastly, it is essential to ensure that the LG TV is up-to-date, has the correct time zone and date configured, and check if any recent firmware updates are pending.

Taking these simple actions can often solve connectivity issues quickly and easily. However, if issues persist, it may be best to move on to a more detailed examination of your router and network settings to identify and correct the problem.

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How To Fix an LG TV that Won’t Connect to WiFi?


Now that you have tested and ruled out the LG television as the source of the connection issue, ensuring that your router or ISP is adequately configured is essential. First, you must check the router’s settings and network configurations to do this:

  1. Double-check that your in-home wireless network is turned on.
  2. Ensure your router has not been set to limit access, allowing only specific devices access to your network.
  3. You should also look at your router’s login credentials and ensure they are correct.

Finally, ensure that your router firmware is up-to-date with the latest version for optimum performance, as LG TVs are designed to work with recent versions of firmware.

If any settings have been changed or misconfigured, you can try resetting your router or contacting your internet service provider (ISP) for assistance.

With all of this done, it is time to connect your device to your chosen network – whether a traditional in-home WiFi system or a direct Ethernet connection.

LG TV Won't Connect To WiFi
Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide


Having checked the router and network settings, it is time to connect your LG TV to the WiFi. Follow these steps:

  1. Press the home button using your remote and move to the Settings tab.
  2. Select Network Options, then choose WiFi Direct (name may vary). This will display all available WiFi networks in the range of your TV.
  3. Select your preferred network by clicking on its name/SSID and enter the Password if required.
  4. Once the connection is successful, you should see a message saying “Connected” or “Connection Successful,” like this screen below.

At this point, you have successfully connected your LG TV to the WiFi network. A few things can be done to maximize the experience and ensure a consistent connection, such as positioning your router and TV within line of sight for better signals or placing your router away from interference or obstructions.

If everything seems fine, but you still cannot connect your LG TV to WiFi, it’s time to check whether there is an issue with the router/network or something else by trying some troubleshooting methods.

Our next section determines what to do if the connection is unsuccessful.

  • According to a 2019 study, over 40% of internet connectivity issues on LG TVs were found to be caused by incorrect settings in the home network or by an outdated router.
  • It has been estimated that nearly 27% of all internet connection issues with LG TVs are related to signal strength and coverage.
  • A 2020 study revealed that up to 17% of LG TV issues are due to interference from other devices connected to the same network.
How To Connect LG TV To WiFi?
Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide


You can take several steps if your connection to the LG TV is unsuccessful. First, check that the Password you have provided is accurate by checking for typos or extra spaces.

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You should also double-check that the network name that you selected is correct. If it’s still not working after these basic steps, you may want to reset your wireless router or try connecting with a different wireless network.

It is also essential to ensure that other nearby devices (like computers and phones) can connect to the same WiFi network without issue. If other devices are having a hard time connecting, too, then it could be an issue with your router that will likely require professional help to diagnose and solve.

On the other hand, if other devices can connect successfully, then it could just be a problem with the LG TV itself which can be addressed by performing a factory reset of the device, among other potential solutions.

Once the connection between your LG TV and your wireless router has been checked and verified, ensuring that you have sufficient coverage in the area where your TV is located is critical.

This means confirming that your router has enough signal strength at the distance and location of your LG TV. It may also involve modifying specific settings within your router or changing its antenna location for optimal performance.

Once all these troubleshooting steps have been completed, you can verify whether your available WiFi channels have good signals for successful streaming consumption from your Wi-Fi-enabled LG TV.


If you are having difficulty connecting your LG TV to a WiFi network, you can take a few steps to troubleshoot the problem.

These steps include verifying that the correct network name and Password were entered, checking if other nearby devices can connect to the same WiFi network, and ensuring sufficient coverage in your TV area.

Additionally, depending on the issue, resetting your router and performing a factory reset of your LG TV may be necessary.

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Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide


After troubleshooting the TV and you have determined that the unsuccessful connection results from your WiFi availability, the next step is to check your WiFi channel availability.

A WiFi channel refers to the frequency at which a router transmits data, and selecting an optimum one helps maximize network performance. All channels you can select range from 2.4 GHz (11 channels) to 5GHz (44 channels), depending on your router.

When selecting the best WiFi channel for your LG TV, it is essential to know that many other nearby devices are connected to the same router and compete for bandwidth.

In addition, any interference from a neighboring house, such as a nearby router or microwave oven, can impact your LG TV’s performance. Thus, selecting a channel with fewer connected devices or no interference from other routers is essential.

Fortunately, various third-party software applications available today can help detect nearby networks and their associated channels, determine congestion levels, and help you pick the most efficient frequency band for an uninterrupted service experience.

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However, it should be noted that due to some countries’ regulations, different wireless frequency bands may not be available in specific locations.

Additionally, standard WiFi protocols like 802.11b/g/n use 2.4 GHz frequencies and are more prone to interference, so if there are more options available at 5GHz, then this should be considered preferable as a starting point when connecting your LG TV to WiFi.

In summary, checking your WiFi channel availability is essential for a successful connection between an LG TV and your home network.

This must be done before proceeding further into troubleshooting mode because any disruption on this front can result in an unsuccessful wireless connection or poor performance on streaming services like Netflix or HBOGo.

Additionally, self-help software tools can be utilized for identifying compatible channels. Still, these tools don’t necessarily provide all the information needed for optimal performance, so do additional research.

How To Troubleshoot LG TV Not Connecting To WiFi?
Troubleshooting LG TV Not Connecting To WiFi: A Step-By-Step Guide


What troubleshooting steps should I take if my LG TV is not connecting to the WiFi?

If your LG TV cannot connect to WiFi, try the following troubleshooting steps:

  1. Check your WiFi login credentials. Incorrect login credentials are the most common cause of a TV’s inability to connect to WiFi. Verify that you have correctly provided the password.
  2. Check network configuration: Ensure that your TV is within range of your WiFi router and that no physical obstacles obstruct the signal. Additionally, ensure that your router is operating correctly.
  3. Reset your router/modem: Unplug and router for ten seconds, then reconnect them. Wait until they have fully restarted before reconnecting your TV to WiFi.
  4. Activate Mobile Hotspot: If your TV cannot connect to your household WiFi network, try connecting to the mobile hotspot on your cell phone. Enable Mobile Hotspot in your phone’s connection settings, and then seek the name of your mobile hotspot in your television’s wireless network connection menu.
  5. Avoid items that could cause interference: Other electronic devices in your residence may disrupt your WiFi signal. Keep your television away from microwaves, cordless phones, and infant monitors.
  6. Turn off the Quick Start Feature. Certain LG televisions have a Quick Start feature that can cause WiFi connectivity issues. Disable this feature in your television’s preferences.

If none of these solutions work, you may need to contact your internet service provider or LG customer support for additional assistance.

What type of WiFi connection does my LG TV require?

Your LG TV requires a dual-band WiFi connection supporting 2.4GHz and 5GHz frequencies. The 5GHz frequency is more powerful and allows faster speeds, while the 2.4GHz frequency offers better coverage over longer distances. Both frequencies must be enabled on your router for your LG TV to connect to your network correctly.

Does my LG TV come with built-in WiFi capability?

Yes, most LG TVs come with built-in WiFi capability. This means that your TV can connect to the Internet using a wireless connection and access apps, streaming services, and more.

What security protocols do I need to enable to connect my LG TV to the WiFi?

To ensure a secure connection between your LG TV and your WiFi network, it is recommended to enable WPA2-PSK (AES) encryption. You can also consider setting up a separate open network that only operates on the 2.4 GHz frequency to eliminate security hiccups. Check out LG’s advanced Wi-Fi settings or consult Asurion Experts for specific instructions on accomplishing this.

How do I change the WiFi network settings on my LG TV?

To modify the WiFi network settings on your LG TV, navigate to Connections and select Advanced Wi-Fi Settings under Wired Network Connection or Wireless. You can then select your new WiFi network and input its password.


  • Trevor Eason

    I am Trevor Eason an entrepreneur, a designer, web developer, and software engineer currently living in Dallas, TX. My interests range from technology to photography. I am also interested in entrepreneurship, gaming, and basketball. I run my own Tech Win Reviews blog. Hope you will join me for all your Samsung and Tech Reviews and recommendations.

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