How To Fix AirPods Connected But No Sound Issues?
No sound coming out of your AirPods? Fear not, as troubleshooting this issue doesn’t have to be an ear-splitting disaster.
We’ve put together a comprehensive guide on how to fix no sound issues with your AirPods, so you can get back to enjoying your favorite music, podcasts, and more in no time.

From ensuring they’re adequately charged and securely connected to your device to restarting audio services and checking your settings, we’ll break down the steps you need to take to get your AirPods up and running again. Let’s get started!
QUICK BREAKDOWN
This could be an issue with your audio settings or the connection between your device and your AirPods. Adjust the volume, reset your AirPods, and check for loose connections.
Issue | Solution |
---|---|
The remote is not responding to any commands. | Make sure that the remote is within range of the Apple TV (about 30 feet). Try moving closer to the Apple TV. Also, make sure that the batteries in the remote are not dead. |
The remote is not turning on the Apple TV. | Make sure that the Apple TV is turned on. If it is, try restarting the Apple TV by unplugging it from the power outlet for 10 seconds and then plugging it back in. |
The remote is not controlling the volume of the Apple TV. | Make sure that the remote is paired with the Apple TV. If it is, try restarting the Apple TV. You can also try resetting the remote by pressing and holding the Menu button and the Down button for 10 seconds. |
The remote is not working with a specific app. | Make sure that the app is compatible with the Apple TV remote. If it is, try restarting the app. You can also try restarting the Apple TV. |
The remote is lost or damaged. | You can purchase a replacement remote from Apple. You can also use the Apple TV app on your iPhone or iPad to control your Apple TV. |
WHAT CAUSES AIRPODS TO CONNECT BUT NO SOUND ISSUE?
The connection but no sound issue with AirPods is a common problem many users face.
Understanding what causes this issue can be vital to getting it resolved. The two leading causes are interference from external frequencies and issues with the Bluetooth connection.
Interference is more likely in areas of high population, such as airports and large cities, because multiple wireless devices use the same frequency range.
Audio may become distorted or interrupted when your AirPods detect these frequencies. To identify if interference is the cause, try troubleshooting in an area away from outside noise sources.

Issues with the Bluetooth connection between your device and your AirPods will also cause sound issues. These problems occur when one or both earbuds fail to pair correctly.
This could happen due to technical hardware limitations or inadequate charging. Checking your device’s settings, ensuring it is fully charged, and then pairing again should solve this issue.
Neither of these causes may be responsible for the connection, but you have no sound issue with your AirPods.
If neither of these potential solutions addresses your problem, it may be worth considering taking them in for repair or replacement.
Now that you have some insight into what might cause this issue, it’s worth exploring exactly how your device connects to your AirPods––checking to ensure they’re adequately paired, which could potentially solve the no sound problem.
- Over 35 million pairs of Apple AirPods have been sold worldwide since December 2019.
- As of 2020, the Apple AirPods Pro is the most popular model, accounting for over 60% of total sales.
- A survey conducted in 2020 found that 44% of users experienced sound quality issues with their AirPods, including a lack of sound or poor Bluetooth connection.
MAIN SUMMARY POINTS
The connection but no sound issue with AirPods is a common issue with two leading causes: interference from external frequencies or issues with the Bluetooth connection.
Interference is more likely in busy areas such as airports and cities, while Bluetooth connection issues can be caused by hardware limitations or inadequate charging. Neither of these causes may be responsible for the issue, which may be worth taking in for repair or replacement.
To identify if interference is the cause or address potential solutions, check your device’s settings, ensure it is fully charged, and then pair again.
IS YOUR DEVICE CONNECTED TO AIRPODS?
Having established the possible causes of AirPods connected but no sound issues, the next logical question is: is your device even connected to the AirPods?
If AirPods are not connected or not correctly configured to your device, then naturally, there will be no sound coming from them. You can check whether your device is connected by opening the “Settings” menu and selecting “Bluetooth.”
You can also open the Control Center and select “AirPlay & Handoff” on an iPhone or iPad to ensure it is connected. When connected, a small blue indicator will appear beside the item in the list in either the Settings or Control Center menus.
If these indicators don’t match up, there might be an issue with connecting your device and AirPods. This could be due to outdated Bluetooth drivers on your device or interference from other nearby wireless devices.
Before exploring more complicated solutions, it is worth checking any more straightforward potential sources of difficulty.
Now that we have established that AirPods are likely connected to the intended device, we can move on to troubleshooting solutions for resolving this soundless issue.

ARE THERE TROUBLESHOOTING SOLUTIONS TO THE PROBLEM?
When AirPods are connected but no sound is produced, it may be due to several factors. Fortunately, specific troubleshooting solutions can be implemented to help resolve this problem.
These solutions range from simple software-driven fixes to more complex hardware-based ones and should be attempted in the following order of priority:
- Ensure the mute toggle is off on the AirPods and your device.
- Check if you’re using the correct version of iOS/iPadOS for your AirPods.
- Ensure that volume levels aren’t too low by raising them or resetting them via settings
- Make sure that your Bluetooth options are enabled on both devices
- Reset and repair the device to which it is connected
- Clear dust and grime from the speaker mesh and ports
- Disconnect, reset, and reconnect AirPods in system preferences.
- If all else fails, get new buds or send them in for repair.
By attempting each of these solutions sequentially, it is likely that any underlying issues with sound production can be addressed and remedied relatively quickly and without the need for replacing AirPods altogether.
Before concluding that a replacement is necessary, however, weighing all of these possible solutions first is essential. If none of them prove successful, a replacement will be the best option moving forward.
With this in mind, it’s worthwhile to move on to examine what steps should be taken when connecting new or replacement AirPods to see if any sound issues arise after a successful connection is established.
WHAT IF AIRPODS ARE CONNECTED, BUT NO SOUND ISSUE ARISES?
Assuming you have checked the obvious solutions, like making sure that the volume is turned up, there are a few more troubleshooting steps you can take if AirPods have connected but no sound issue arises.
Firstly, you can try resetting your AirPods; in rare cases, this may fix any sound issues that some glitch may have caused.
Additionally, it may be worth checking for any software updates; if not done already, updating your iOS version or checking for firmware updates of your device could help.
The debate about whether these solutions are successful often varies from person to person. For some, resetting their AirPods was enough to resolve their connection and sound issues.

However, others claimed they needed to do further troubleshooting before being able to listen to audio with their AirPods again.
Ultimately, however, it is essential to understand that sometimes a combination of various approaches may be required to address this problem.
Therefore, taken together, potentially trying both resetting the AirPods and updating your device’s software might just be what is needed to get out of this situation eventually.
In the next section, we will discuss how to address further an unresolved AirPods connected but no sound issue.
HOW TO RESOLVE AIRPODS CONNECTED BUT NO SOUND ISSUE?
In most cases, when users experience AirPods connected but no sound issue, the problem is likely due to a hardware issue or an incorrect configuration of the Bluetooth settings. Many troubleshooting steps can be taken to resolve this issue.
First and foremost, verifying that your AirPods are correctly connected to your device is essential. To ensure they are paired successfully and the audio is routed to the correct output device, check the audio settings.
If all of those options are configured correctly, and it appears as if something else is preventing the AirPods from playing sound, then you may need to try resetting their connection.
This will clear any data stored in the AirPods’ memory that may be causing a conflict.
To do this, press and hold down on both AirPods at the same time for about 15 seconds until you see a white light appear between both pods. Then connect them to your device again and check if the sound works correctly.
It’s also worth checking the volume levels themselves. Many overlook this crucial step and compound their issues by not confirming that audio outputs increase or decrease when their volume adjustments take effect.
Adjust both system-level (within operating systems) and individual program-level volume bar components to ensure that audio emanates from the sound source.
If none of these solutions work, you may have developed a hardware issue with one of your AirPods’ components.
In such cases, Apple recommends visiting an Apple Store or authorized retailer for further diagnosis and repair if necessary.

ANSWERS TO FREQUENTLY ASKED QUESTIONS
Could my AirPods be malfunctioning?
Yes, your AirPods could be malfunctioning. If you have no sound or audio from your AirPods, it is likely due to a hardware or software issue that needs to be addressed. Common signs of malfunction can include poor connectivity, sound cutting out, or the AirPods not responding. First, try resetting your AirPods by following Apple’s instructions to check for any software issues. If this does not resolve the problem and you have ruled out environmental causes, it is possible that the AirPods need to be repaired or replaced.
Are there any settings I need to adjust to get sound from my AirPods?
Yes, you should adjust a few settings to ensure you are getting sound from your AirPods. First, ensure the volume on your device is turned up. If you’re using an iPhone, swipe up from the bottom of your screen to ensure the Volume is at its maximum level. Additionally, check that the sound balance isn’t set too low in the Accessibility settings menu on your device. Finally, ensure Bluetooth is enabled on your phone or laptop and connected to your AirPods. Then check if the sound works on devices like laptops or car stereos. If you have done all these steps and still don’t hear any sound from your AirPods, try resetting them following Apple’s official instructions or take them in for repair if necessary.
How can I fix the sound issues with my AirPods?
The most common sound issue with AirPods is that audio only plays in one ear. To fix this issue, first, ensure the AirPods are connected to a compatible device and update the software if necessary. Then, adjust the volume settings on both your device and AirPods. If you still have sound issues, try cleaning the mesh inside the AirPods to remove any blockages. You can also reset your AirPods by pressing and holding the button on the back of their charging case until a chime sounds and set them up again. Finally, if none of these steps fix your sound issues, you may need to contact Apple Support or replace your AirPods.